Free WiFi, bed sheets

Reviews of Motel 6 Clovis, NM

2 out of 5
Motel 6 Clovis, NM
1616 Mabry Dr, Clovis, NM

Reviews

6.4
Rating 10 - Excellent. 54 out of 260 reviews" "
Rating 8 - Good. 60 out of 260 reviews" "
Rating 6 - Okay. 61 out of 260 reviews" "
Rating 4 - Poor. 34 out of 260 reviews" "
Rating 2 - Terrible. 51 out of 260 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Josefina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty little noisy
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Josefina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Caitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
staff is awesome
Response from Brand Experience Team on 12 Mar 2024
Hi Caitlyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Josefina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for over a week with no House Keeping, Apparently you have to ask or catch the Housekeeper if you need anything done, Also they need to hire new housekeepers who actually do there job, my room was so dirty behind my bed, do not Reccomend this motel..unless theres no other choices..My car Perhaps!!
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi JosefinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Good

RONNIE

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Train track is across the street and the trains run all night
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Ronnie,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Sheena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work! He double charged my card, worker was very rude!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
Expedia booked the room incorrectly…. I requested non smoking but it was booked as smoking.
Stayed 1 night in Oct 2023

4/10 Poor

jesus

Stayed 4 nights in Oct 2023

4/10 Poor

jesus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't clean the rooms at all i been here for three nights and they haven't clean the room I'm staying in It happen last week too My question is why are they no cleaning my room
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the motels, including this Motel 6, are along US 60, which is very noisy between vehicular traffic but more so the trains, who blast their horns at all hours as they pass through town/by these motels daily and in the middle of the night. If you stay here, take earplugs. While this Motel 6 was about average and it was clean, I did see several ants crawling around my room, the ceiling light in the bathroom didn't work (making it a somewhat dark shower), and the TV showed only "No service." I would have passed these comments on to the staff when I checked out in the morning, but the door to the lobby was locked.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Richard,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Savanna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Savanna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

jesus

Business traveller
Disliked: Staff & service, property conditions & facilities
They didn't clean my room no ones

10/10 Excellent

Rogelio

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
It wasok the grounds ate dirty
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Rogelio, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Rogelio

Stayed 2 nights in Oct 2023

8/10 Good

Billy

Stayed 1 night in Sep 2023

6/10 Okay

Ayana S.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a major update and a better communication with the staff.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2 Oct 2023
Hi Ayana S.,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

jamie

Stayed 1 night in Sep 2023

8/10 Good

Maria

Train
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Maria,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

PAMELA

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Elder

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Horrible customer service
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jana

Travelled with partner
Disliked: Amenities, property conditions & facilities
I reserved a King NON smoking. I had proof of my reservation. They would not honor it and gave me a King Smoking. They were unwilling to fulfill my reservation as I had booked it. I then asked for 2 beds NON smoking which was available but they insisted I had to pay additional. The room was filthy. Never again.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very friendly. It was my first time in Clovis. He made me feel wpelcome and safe!!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 22 Aug 2023
Hi Thomas,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mitzi

Travelled with family
Liked: Room comfort
Low budget hotel with no extras
The beds we’re comfortable and we didn’t see any bugs. There were burn holes in the bedspread. It was ok for one night. No coffee pot and no coffee in the lobby but has a fridge and microwave.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 5 July 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jeannie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Valerie

Stayed 1 night in May 2023

6/10 Okay

Chantille

Business traveller
Okay I guess
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs closed down
Nasty not clean not healthy
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Claude

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was easy to access. However, it is seriously in need of maintenance. Floor was dirty, TV mount was broken. Also, upon arrival (early afternoon) office door was locked. Clerk informed us that there are no coffee makers in the room and they no longer offer coffee in the office. Over-all, NOT one of the better Motel 6's.
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Claude,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Lynn, Des Moines

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic no frills overnight stop. Bed comfortable. Room had nice bathroom. No coffee or breakfast
Response from Brand Experience Team on 18 Apr 2023
Hi Lynn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Nichole

Stayed 1 night in Apr 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, easy check-in. Staff helpful.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 4 Apr 2023
Hi Larry,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Dorine

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 21 Feb 2023
Hi Tim,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 21 Feb 2023
Hi Loretta,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people running the place were wonder, my experience was overall ok, it was a very noisy night. The people on the second floor right above my room must have been having a party because it was so loud. Also, early in the morning there were car alarms going off and dogs barking incessantly.
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 21 Feb 2023
Hi Heather,We are glad you had a great experience and appreciate your feedback! Lilith #Team6

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Of the budget motels, I often prefer Motel 6. This one was a real disappointment. It smelled horrible, there were bugs, it was filthy, and had a water leak.
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 21 Feb 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Brian, Stamford

Travelled with family and small children, Travelled with partner
It was a good place to stay. Could use some updates around the property.
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 15 Sept 2022
Hi Brian,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Andrew

Travelled with family, Business traveller
Disliked: Cleanliness
Dirt in the room corners, TV going out(black spots on the screen) stayed Friday night through Sunday and had the same two worn out towels. Bed was the same as sleeping on the floor.
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on 4 Sept 2022
Hi Andrew, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Sept 2022
Hi Jim, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Brandon

Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Sept 2022
Hi Brandon, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

Nestorita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Clean nicely painted rooms, non dingy bath towel. The Staff was very attentive. I would stay at Motel 6 in Clovis New Mexico again. I liked that it was affordable and pet friendly
Stayed 4 nights in Jul 2022
Response from Brand Experience Team on 4 Sept 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m at a doctors office right now for possible bed bug bites
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 29 July 2022
Hi Lindsey, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 Terrible

Debra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not even stay here we took one look, one smell of the room and requested a refund, totally disgusting
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 29 July 2022
Hi Debra, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 29 July 2022
Hi Jim, Thank you for the perfect rating! Lilith #Team6

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay average rooms
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 29 July 2022
Hi Shawn, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Maria

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Booked a non smoking room and was given a smoking room. Front desk refused to change hotel room so had to stay in smoking. Woke up sick since im allergic to smoke.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 29 July 2022
Hi Maria, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6

8/10 Good

Johnnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 29 July 2022
Hi Johnnie, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6