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Reviews of The Spring

3.5 out of 5
The Spring
No.11, Kodambakkam High Road, Nungambakkam, Chennai, Tamil Nadu

Reviews

6.2
Rating 10 - Excellent. 9 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 24 out of 78 reviews" "
Rating 4 - Poor. 14 out of 78 reviews" "
Rating 2 - Terrible. 9 out of 78 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great Manager; Uncompromising staff
We had a small baby accompanying us for the visa interview. Our train was to leave at a later time and we asked for some extra grace time. Initially the staff was uncompromising on our situation. However, the Hotel manager Mr. Balaji was very helpful. Full marks for the hotel manager and none for his other uncompromising staff, who did not even care when we said we had a small baby and wanted to charge double the room rent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to us consulate and visa biometric center
close to us consulate and visa biometric center.close to us consulate and visa biometric center.close to us consulate and visa biometric center

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Don't stay
Pls don't stay in this hotel, I really fed up with their service. Late night they are knocked my room and asking sorry. Their is no restaurant, they are arranging from outside. Even food is not good quality, I don't recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality. Thanks!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Bad.Dont opt
I had a stay in this hotel for 2 days with my wife.I was totally disappointed after seeing the room.It was smelling paint and full of construction noise,when i explained the staff about the paint smell he was smart enough to say they can provide a room freshener :-) . I got struck by his reply and understood no point in talking to this guy in the middle of night.I asked them to give another room and the condition of the room was little better and without any adoption we had to say there for 2 days.I won't recommend this hotel to anyone.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Near to US embassy. Good option if you are going for US Visa interview. The hotel staffs are also good.

6/10 Okay

Sporadic, Hyderabad

Liked: Staff & service
Rooms lack proper lighting
The room has dark coloured walls and the lighting is terrible. I felt like going out and not return after spending an hour inside the room. I wish it had been better. Everything else was good though. No complaints about the service and facilities. Staff was very friendly and helpful. Complimentary breakfast was good. Coffee was bad. If you have any business to attend to around the hotel (visit to U.S. Consulate for example)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

s

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Neeta, Hyderabad

Disliked: Property conditions & facilities, room comfort
Not worthy for the money we are paying!
Pros: Breakfast is really good Cons: 1.If you book through expedia whatever may be your check in time,you should vacate the room by 12PM next day. 2.Allowing only one device for wi-fi connectivity.You can't use laptop and mobile for internet at a time. 3.Providing Re1/- shampoo for head bath. 4.Water is of not sufficient hot for bathing. 5.Tea kettle was not cleaned properly,even after asking for it,they hardly cleaned it.

4/10 Poor

AJ

Liked: Staff & service
Disliked: Property conditions & facilities
Under construction!
The staff were very nice and helpful and the room was ok but the hotel was undergoing renovation, which they did not advertise! Also the hotel and rooms are not as good a condition as the website & photos imply.

6/10 Okay

Vishwas, Mountain View, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Good hotel to stay but not worth the money.
Pros : 1. Good Hotel 2. Tasty food 3. Extremely convenient to go to consulate and OFC 4. Helping staff Con's : 1. Not a star hotel on any account. Its more of a lodge. 2. The room stinks. 3. The furniture and cushions are old and moldy. 4. Extremely noicy during day hours.

4/10 Poor

Srinivasan, sfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not value
repairs Going on.. cockroaches bathroom and shower in bad state not worth the spend. location is only plus

6/10 Okay

DAVID

Disliked: Cleanliness, staff & service, room comfort

2/10 Terrible

Jayamurali, Coimbatore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Spring
Certainly I wont stay again and recommend this Hotel to anyone. I specifically requested for a room wirh Good Wifi connectivity and to my surprise they never had their connectivity working. The staff at the front desk was rude and Abussive and even threatened.... The sheets were not ckean, no hot water in the shower.... The control swithch for the lights were located behind the TV monitor and one has to really search for it. I dont understand the logic behind that...

6/10 Okay

swamy, bangalore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average hotel, not as good as it seems on the phos
- the hotel staff are courteous - facilities is average - room cleanliness is expectations * only advantage is it's closer to US embassy, which is helpful for people traveling for visas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
Ambience within the room would have been much better. Bed comfort to be improved

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good hOTel.
except 12-12 checkin-checkout policy everything is fine.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience
Hotel was not know to the local transports. Need to call two /Three times to found exact address. Room was good but the lights in the room are very under illuminated, it is as good as there is no lights for reading, doing work on laptop. Free Wifi available at room but we booked twin occupancy room and hotel give only one wifi connection. after enqury at reception they argue that Wifi is complementary. Reception Staff was arguing with us and created lot on noise.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel. Good location
Nice place to stay. Dim lights are a bit annoying but then I read about it in other reviews before going in. Good breakfast and friendly staff.

4/10 Poor

dhanraj

Liked: Property conditions & facilities
Disliked: Staff & service
it was not good
hotel was good but the staffs behavior was very rude specially manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

2/10 Terrible

Kiran Kambalcha, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Booked on Hotel.com
It was Pathetic all the way. On photos looks a new hotel but was an Old property done with superficial facial treatment. To start with the Rooms are very small for the price we pay. More so, the 1st room the Toilet assembly was shaking. No Hot water having complained told the hotel has only Luke warm water.... pathetic. No good accessories provided. Having force to change the room, the new one was no different. My Chennai based Collegues was very surprise to see the rooms & even advice me to move out but couldnt has the entire money was paid to Hotel.com. The Worst the entire water line was choked from morning 6-11 AM. Had to use the bucket service for washroom. Its was so bad ... Please requesting all my Hotel.com friends to avoid this hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Room comfort
Poor inventory for expedia booking
They have different inventory for Expedia booking. Rooms are very small and and not worth for money. Things are given only when you ask otherwise they do not give you.

4/10 Poor

vk, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room rate is cheap, location is convenience to centre of city which is good for backpacker or budget tourist. But it is not up to the quality of a hotel, just an accommodation only.

8/10 Good

Aneesh, Kochi

Liked: Cleanliness, staff & service, room comfort
4 kms from Beach
It was a pleasant stay and the room service was good enjoyable stay overall

8/10 Good

puneet agarwal, bangalore

Liked: Cleanliness, property conditions & facilities
location of the hotel close to my work
Good hotel but the double beedroom is cramped and looks a bit gloomy they need to bring in more light in the room to uplift it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for few days
I had been to chennai for US visa interview, all I was looking for was a nice place to stay and relax. This hotel was a overall good experience, the staff wa friendly, breakfast served was continental and indian, so that's kind of nice for the price paid. Situated close to the US embassy, ten minutes walk. So no meed to take the auto.

8/10 Good

I am NRI, Bangalre

Liked: Staff & service
Disliked: Room comfort
Good place to stay as it close to US embassy
It was very nice of them to allow us to stay 2 hrs extra as our flight back to Bangalre was@ 6pm

6/10 Okay

K, Bangalore

Disliked: Cleanliness, room comfort
The Spring - Chennai
I was disappointed. Reception area needs some good sofas and interior is not very good. Movie restaurant can not handle more people during rush hour. Most important - Bath room standard should be improved.

8/10 Good

Prabhakar Rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Will stay here again. Convenient location. The in room dining was surprisingly good!!

4/10 Poor

Love travelling

Disliked: Property conditions & facilities, room comfort
Not worth the money they charge !
Have to waste water for 20 mins to get some worm water. Plumbing was of very low quality! Lighting in the room was not sufficient! The room size was one queen size bed plus 2ft on three sides! I think they are only charging for their location which is close to US consulate. I did not feel that it was worth the money I paid.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Rohit J, Pune

Liked: Staff & service, room comfort
Nice place but with some problems
The location is amazing. Could have been cleaner. The flush was not working well in our case. Also on the last day we confronted some bedbugs so it would be a good idea to check the room before checking in.

4/10 Poor

vamsi, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE EXPERIENCE
There is some unpleasant smell in the room and also in the corridor. Hand shower not working. bed was comfortable but the room has patches all over the walls. Buffet breakfast was very limited. Ill never choose a hotel like this.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price for what you get
We came and asked for an extra bed. The extra bed is a foldable foam that they place on the floor. It is not a bed and it is on the floor. When we complain we manage to get and actual single bed from another room and that was ok, but the first one was unacceptable! The room smell very bad, as is not been ventilated for a long time. We try to open the windows to let some fresh air came thought but the windows were locked! So we could not get rid of the smell The bathroom was nice and overall everything was clean...but not worth it the rs 5000 for the night at all!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ok
for the price it was fine.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ahmed

Disliked: Cleanliness, staff & service, room comfort
Indifferent front desk staff
Some staff too rigid: not willing to help customers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Average hotel close to US consulate office
My experience was really disappointing. Room service was really disappointing I requested for few items ( room slippers, toothpaste and other stuffs ) to be delivered at my room but in vain. Breakfast buffet was average. No North indian items were present. Overall, not a recommended hotel to stay given the room cost is reasonable ( on the higher side )

4/10 Poor

anonymous, mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty linen, old dingy rooms, no toiletries
uncomfortable

8/10 Good

pete, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
I stayed around 3 nights and the staff was really good. The room was clean and tidy. Bathroom was not up to the expectation and standard. Mainly the location is ultimate if you want to stay in the center if the city. US consulate, movie theatre and favorite South Indian restaurants are close by.

8/10 Good

Sukrito, Aurangabad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A good place to stay in Chennai
The Spring is a good place to stay, about 15 kms from the airport and very near the city center. The rooms are comfortable and well appointed. The food and drinks are unusually costly. The room service is sloppy and slow. Nothing is catered to in less than half an hour, even if that is an ice bucket. The staff at the reception is very helpful and organised.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Naahhhhhhh
The Experience was really bitter and personally i dont recommend for stay.

8/10 Good

Omar

Liked: Staff & service, property conditions & facilities
Helpful staff
I'm realy had a good expernice on staying at the hotel

4/10 Poor

Ajesh

Disliked: Staff & service, property conditions & facilities, room comfort
It average
In the site it mentioned it just with in 1K to Apollo Hospital , Greams Ln, This is a false information