Lobby sitting area

Reviews of Itsy By Treebo - Mirra

3 out of 5
Itsy By Treebo - Mirra
34,VGP Selva Nagar Extension, Anna Nagar, 3rd Main Road, Velacherry, Chennai

Reviews

6.0
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Gurucharan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is nice, however it was unclean, the sheets were stained, the room were not cleaned properly, there were cigarettes buds on the floor. It was supposed to be a non smoking room. The shower was not working. The lift does not work. The staff is not professional and lacks customer service experience. This property needs an overhaul and better support staff.
Stayed 1 night in Aug 2023

4/10 Poor

Shipra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one to listen to our problems.There are young boys as staff ,they are not at all interested in giving any service.They send breakfast to your room at their own convenient time and the quantity is not enough so on and so forth.Thank god I just booked it for two days and then I shifted to another property as i had to stay in Bangalore for total 7 days.
Stayed 2 nights in Jul 2023

6/10 Okay

Rajesh Kumar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Vikash

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was on my way to the property and to my surprise no one was picking the call and then I saw a message that they just cancelled my reservation...BAD ...PLEASE DO NOT BOOK ANY OF THESE ITSY PROPERTY
Stayed 1 night in Mar 2023

6/10 Okay

Rahul

Travelled with family
Liked: Staff & service
The location of the property is is at a good location, central Velachery but not too close to the noise and traffic. But, The property needs to be maintained a little better. Rooms and bathrooms are not cleaned properly, there was a lot of dust and dirt everywhere, had to clean it ourselves.
Stayed 2 nights in May 2022

10/10 Excellent

Divya

Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Sundar

Business traveller
Liked: Cleanliness, staff & service, amenities
Great for the price! will visit again in the near future
Stayed 2 nights in Feb 2020

8/10 Good

Bhumil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019