The rooms were SO HOT!! The air did not work we had to buy a fan from a store to bring in just to try to manage. The "breakfast" was stale cakes and a toaster that did not work. There was only 1 staff member running the front desk, breakfast, phones etc... so waiting to get a cafe or cappuccino sometimes would take 20-25 minutes until they came back. Tried to make an appointment with the Spa and was told they are closed Friday, Saturday and Sunday and its 30 Euro to use the sauna and hot tub and massages were extra but if you want a massage they are not available. They only have 1 elevator which has a strict 3 person limit or 2 people and 2 luggage so we had to make several trips up and down as we were on the 3rd floor with 4 of us and an 88 year old man who cannot do the stairs. They only give you 1 key to the room so if there are more than 1 of you figure it out because they will not give you another key... also when you leave your room all the electric shuts off so do not plan to let anything charge while you're out and about because it will not work also the air shuts off too the little bit that does come out of the vents. If there is an event there i.e. wedding, dinner etc do not expect anyone to be at the desk or availability to eat because either they tell you there is no room or there is no one around to ask. I know the price is cheaper but its true YOU GET WHAT YOU DO NOT PAY FOR!! Spend the extra couple bucks and stay somewhere else!!