"Okay, the hotel concept and location is to die for. The beach itself is otherworldly- I’ve been to a ton of beach towns and it was stunning scenery. Book the beach view room. You won’t regret it. However. The pool was closed, we suffered a sand dune storm our second night having left the property we were completely unable to return to it until a bulldozer came and cleared the roads. All in the name of adventure. The storm is no fault of the hotel I’m just mentioning it because location was very natural and subject to the environment around the property. The housekeepers and bar staff were competent and kind. The front desk staff… a mess. They didn’t have our reservation when we arrived and it was pretty chaotic considering I was getting married during our stay. However it all worked out and let us use the event room late at night on a whim. Property does have some black mold. The breakfast was delicious. The other staff have poor communication and zero urgency. Overall, I’d give it a 6/10."
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