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Reviews of Hotel du Louvre

2.5 out of 5
Hotel du Louvre
36 Rue Nationale, Casablanca

Reviews

5.0
Rating 10 - Excellent. 10 out of 181 reviews" "
Rating 8 - Good. 35 out of 181 reviews" "
Rating 6 - Okay. 44 out of 181 reviews" "
Rating 4 - Poor. 36 out of 181 reviews" "
Rating 2 - Terrible. 56 out of 181 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Hesham

Travelled with group
The hotel is not the most cleaned, no room service, no hot water, very old towels, very old bed sheets! A whole week stay showering with cold water! But, it was good for the price!
Stayed 5 nights in Oct 2023

8/10 Good

Jamal

Liked: Cleanliness, staff & service
The price is attractive,single room is sufficient for one or a couple.Facilities and transportation are easy except if the room is on side of the street ,it 's little bit noesy.
Stayed 1 night in Sep 2023

4/10 Poor

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was the location other than that nothing. Also, the booking should including breakfast and there was no breakfast.
Stayed 3 nights in Nov 2021

2/10 Terrible

Osama

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, but everything else is not.
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2019

2/10 Terrible

2, Chicago

Disliked: Staff & service, property conditions & facilities, room comfort
Not for tourist from other countries.
This hotel is good only for local travelers. Business travelers in d area but not for tourist from other countries. Far frolm historical places. It is close to market which you will be scared to go if u are not from the area.
Stayed 5 nights in Oct 2017

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad Hotel
It sucks....

2/10 Terrible

Shah Abu syed, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible, horrible place to make you sick
This place is a nightmare. My wife and I had terrible experience in this Hotel. I would suggest hotel.com to remove this hotel from their listing as i trusted this site and depended on it. We went to the room and started coughing as it was damp and humid and dirty. The blankets gave us itch all over the body and could not sleep, woke up sneezing and coughing. My wife had red marks all over the body. We had to go to reception 4 times to get towel, soap and toilet paper as there was none or used. The reception guy does not know manner and such an idiot. AVOID this place at any cost EVEN IF YOU GET IT FREE.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Spend the bit extra to stay somewhere better...
Let me preface this by saying that I grew up in Ethiopia, and have stayed in a million hotels of different standards. This is the first time I have ever found it necessary to warn anyone against staying somewhere. I arrived and the first two things you are hit with are both stupid. One is you are unreasonably required to actually print your receipt to stay at the hotel, which I then had to go find an internet cafe to do, because apparently it is still 10 years ago at Hotel du Louvre. Then there was an unadvertised extra charge of 40DH a night, which made the price suddenly comparable to slightly better hotels in the area. While the staff was not unfriendly at all, they were generally far from accommodating. The WiFi is basically in name only, as it really only ever works in the lobby. The rooms were not baaadd (though definitely not up to date if that matters to you), and the location was pretty standard comparatively to what else is downtown, conveniently placed, but not quiet if that's what you are after (which didn't bother me). All said and done though, while this looks a little better for the pocket, definitely spend the literally few extra bucks to stay somewhere better.

6/10 Okay

Verified traveller

Liked: Staff & service
Price slightly to high.
One night was enough, but just reasonable for the Price. Good location and free parking space.

6/10 Okay

Abdullah, CAI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff with low cost hotel
Very friendly and helpful staff, the room service is so good, no extra fees were needed after check-out, the only bad thing is that i've been waited for 20 minutes as they did not have any idea about my reservation so they had to check with Expedia and it went OK. One extra amazing thing that i've forgotten my mobile at the Taxi and when i told that to the receptionist, they called him as the taxi driver had delivered me his business card for further help in my return to the airport, and the receptionist got it back to me in only 3 minutes with no extra fees although the taxi driver asked for 30 Euros.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Dieu Chi, Germany

Disliked: Cleanliness, property conditions & facilities, room comfort
Just good location
I just like the location. As a solo traveller, i felt a bit unsafe there.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was quite pleasant, but the hotel itself is a bit of a dive. I had trouble with all of the appliances in the room: toilet, shower, air conditioner.

6/10 Okay

Roger F, Logan Utah

Liked: Cleanliness, staff & service
Location location location
They helped me get my lost luggage back. For the price and location I was very pleased. It's not luxury but it is clean and in a great location.

2/10 Terrible

Moustafa , Solihull, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
we have to leave the hotel after first night, moving to another hotel. was noisy, poor furniture, not clean, hotel fixtures inappropriate, very small bathroom

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
very old style Hotel. to high Prices.

4/10 Poor

Teddy Luk, Alexandria, VA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location but Bad Quality
Just a one night stop for me before catching a bus, the location is pretty close to CTM station! but the quality is far bad! dead cockroach on the bathroom floor, hot water only last for 5 minutes, very noisy street at night, very uncomfortable bed, the bell guy tried to demand money though I was the one who carried all of my belongings, he did not even help with my bags, why did I have to pay him for just opening my room door! very bad experience!

2/10 Terrible

bad experience , london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing to say but horrible not very clean
Once I saw the hotel I did not feel comfort with the room or the area and decided to leave and went to a much better hotel nearby . Internet not working and breakfast in another

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good location
The building is quite damaged but the rooms are clean; the day porter is unpleasant; wi-fi is only at the lobby.

2/10 Terrible

Ian, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever
staff demands tips for following you to the room (not even carrying my luggage, and not even requested), the room is old amd dirty, hot water only for 2 minutes. don't stay here if you got money.

10/10 Excellent

Hassan, Morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this place
Great location excellent price for the service you receive.

6/10 Okay

Valeriy

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

zelko and jasna, London-UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice riad
Ms Siham is very polite and professional manager plus all her staff. the place is really cosy and authentic very well maintained and clean once you used it it is even easy to find it in Medina maze there is map provided how to get to this place.

4/10 Poor

Alix, San Diego, CA

Disliked: Property conditions & facilities, room comfort
Only good for the budget travelor.
This was the only cheap hotel I could find in Casablanca to kill two nights before my tour. It's great if you are on a serious budget and want to have your own room, but otherwise, I advise spending more money to stay elsewhere. Pros: decent location with lots of cafés nearby and a 25min walk to the Hasaan Mosque, good wifi although it's only in the lounge, aircon worked well, night shift reception was very kind and even offered me traditional mint tea while I sat and used the wifi in the lounge, the mattress is decently comfortable. Cons: no restaurant, no English speaking staff (French and Arabic only), tv is limited to 5 channels in Arabic and French only, hot water lasts for about 5min in shower, you can tell the sheets have been cleaned but there are still hairs stuck to the sheets, the pillows are ripped up with holes but they just throw the pillow case on it and hope you don't notice, the comforter looks like it's never been washed (Eeww), lounge is filled with cigarette smoke but so is all of morocco, no city map available at the front desk nor at the airport. Do yourself a favor and don't spend ANY extra time in Casablanca. Go see the Hasaan Mosque and be done. It's a dirty, smelly, busy city with nothing to offer except the mosque and a starting point for many Moroccan tours. As a single female, I didn't feel overly comfortable walking around by myself. The men are very aggressive and yell at you as you walk down the street and sometimes get in your face.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the greatest, in decent area tho
The stay was ok, not very clean & shower was cold (this was the worst).

8/10 Good

Tara, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Lodging in the Center of Casablanca
First of all, I only speak English and Spanish, and the hotel staff only speak Arabic and French. Other than that, the place is nice. It's small but clean and you can't beat the price online...you'd have to go there and shop around for a better deal. The WIFI is only available in the lobby. The staff was super nice and helpful. They escorted me around when it was late and I needed dinner. I didn't like that the staff smoked in the lobby, but this is Morocco and it's hard to get away from smoke.

8/10 Good

irfan, london

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to center
The bathroom was blocked with water other than that good hotel for that price

8/10 Good

Binibrahim, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheapest hotel with all services
Even though, Louver is the cheapest hotel in the list of Casablanca but i would give it more than excellent because of its very low price. Its family managements which are doing their best to convince their customers. I mean its in the heart of City surrounding with all shopping center. Air-conditioned, large TV, kingsize bed and very clean for dinner price at any other city in Europe or even Africa. I would give it 4.5/5

6/10 Okay

Alora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad dirty hotel I left to anther hotel
night mare fly's mosquitos bad smell bad and bad and bad

6/10 Okay

Steve, Sheffield

Great location
If you want a cheap place to lay your head at night, centrally located (just off Place Mohammed V), but aren't overly concerned by the aesthetics, then this is a good place to start your exploration of Casablanca. If you are looking for anything remotely modern, this is not for you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
V
No iron in hotel you have To go out side for ironing

6/10 Okay

Squidgy, London

Liked: Cleanliness, room comfort
Good cheap central option with no frills
It's a cheap hotel in a central location. Very dated, but it does what it says on the packet. You get an ensuite room in a central location, no more no less. The staff didn't speak English and In have an extremely limited command of French, but we managed to get along just fine with basic requests. The two ladies that cleaned my room were lovely and very concerned that I came back from a morning at the beach looking a bit sunburnt - schoolboy French kicked in at that point and I even remembered how to ask for more toilet paper! The shower on the first day went cold half way through proceedings. I think this may be partially due to me having the hot water tap running due to plug issues for ten minutes whilst I was shaving though. The hotel is located right in the centre of the shopping district and well signposted Great place to explore the local grotty bars and cheap restaurants (they double in price by the coast for less tasty offerings). It's about 15 minutes walk from the central market area (you sort of have to walk through it to go to Hassan II Mosque - highly recommended). The mosque itself is a good 30mins walk away, but well worth a visit. The 'petit taxis' are cheap, metered and plentiful. It should cost no more than 20dh for that trip. You can walk to and from Casa Voyageurs train station if you like to get lost like me! It's a good 30-40 mins walk if you get it right the first time. Plan that particular trip ahead with printouts of google maps.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sandra, Niagara-On-The-Lake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Medina
Room was very basic. It had an elevator but you had to climb up a flight of stairs to get to it. Our room was not cleaned after our first night - I assume that it was because we did not leave the key at the desk. The location is good but the hotel is very over priced.

8/10 Good

Scott, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 3 nights.

8/10 Good

Latifa, Morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good,to spend a few nights just for business

2/10 Terrible

Markie, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
Dirty, unclean. Probably wouldn't recommend but was adequate for only one nights stay

8/10 Good

Luke, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for night before flight
The rooms aren't as fancy as the lobby and staircases lead you to think, but they're definitely live-able. I just had one night before a morning flight, and it served my needs well. My room, however, only had about 2 minutes of hot water in the shower, so be ready for that potentially. Staff was friendly and helpful, although a guy is always standing by to help with bags and then asks for a tip after, even if you can take your own bag. This kind of stuff is all over Morocco it seems, though. Internet in the lobby was helpful, and there was a pizza place and a convenience store on the same block. It was a 5-10 minute taxi ride from the train station. It would have been about 40 minutes to the airport (and about 25-30 euro), but I took the train to the airport for cheaper. Overall, it was good for a night and served my needs.

4/10 Poor

mahmoud kassir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

BryanD

Disliked: Staff & service, property conditions & facilities, room comfort
You Get What You Pay For
The hotel is located in central Casablanca, so there is A LOT of noise from the street. The room was reasonably clean. The hotel adequate for the low rates it offers.

6/10 Okay

Anthony

Disliked: Staff & service
close to the CTM bus station/ art deco buildings
This hotel is ok with a clean bed but there were no breakfast facilities, even though when I booked through this site breakfast was included. Hotels.com refunded me for the breakfast I purchased. Thanks

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Only if you are desperate for a room
Bathroom window did not have a latch on the window and someone could easily climb on the structure outside the Hotel (alley access) to access the 1st floor room. Hotel manager said no problem no one will come in. No luggage lift or just about any other amenities. Just a room oh, and hot water for the first 1 minute only - shower fast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jacky, Stockholm

Liked: Room comfort
Disliked: Property conditions & facilities
Little hotel, big room
For this hotel, it is get what you pay for. I did a late check in, the service was fast, but not particularly friendly and the room was clean, but maintenance and up keep brings it down a little. Also the fact that you are walked to another hotel for breakfast was a surprise as they didn't mention it, saying only 'follow me'. I would stay here again as a transit hotel only, but for the price it was good.