Luxury Apartment, 2 Bedrooms, Canal View, Lakeside | Exterior
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Reviews of Knightsbridge Luxury Apartment

4 out of 5
Knightsbridge Luxury Apartment
Esplanade Road, Cape Town, Western Cape

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 61 reviews" "
Rating 8 - Good. 16 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tshenolo

Travelled with family
Liked: Cleanliness, room comfort
unwelcoming check in staff
the apartment was clean and beautiful... but the check in process killed the whole mood for me and I could not appreciate the beauty of the place thereafter. the check in lady made me feel like she was doing me a favour with zero hospitality
Stayed 1 night in Nov 2023

10/10 Excellent

Yandisa

Stayed 1 night in Jul 2023
Response from Mark on 7 Aug 2023
Glad you enjoyed your stay

10/10 Excellent

Gary

Stayed 1 night in May 2023
Response from CTAR on 5 June 2023
Glad you enjoyed your stay, Looking forward to hosting you again.

2/10 Terrible

Mamosiuoa

Stayed 2 nights in Mar 2023

10/10 Excellent

Prosper

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, and the stuff, Agnes in particular was professional.
Stayed 1 night in Jan 2023

4/10 Poor

sunita

Stayed 1 night in Dec 2022
Response from Mark on 7 Dec 2022
Hi Sunita, Thank you for your review. As explained our check in times need to be adhered

8/10 Good

Tanyth

Liked: Cleanliness, room comfort
Great location!
Agnes was amazing. My flight was delayed and she waited for me until 10pm! When I needed anything, it was done. The apartment needs a little TLC. New rug, draws stuff, washing machine door broken. But it's clean, comfortable and a superb location. Will stay again and recommend. Didn't use the facilities but they seemed great and not crowded Very clean too
Stayed 5 nights in Nov 2022
Response from Mark on 7 Dec 2022
Hi Tanyth, Thank you for your review, we will definitely provide the required TLC.

6/10 Okay

AK

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Could be better
Perfect location. But... TV didnt work. Couch soiled and looked aged. Glass table had fingerprints. Inadequate heating via mini oil heaters.Shower drain blocked.Towels soiled
Stayed 2 nights in Sep 2022

10/10 Excellent

Gary

Stayed 1 night in Apr 2022

10/10 Excellent

Mr BS

Travelled with family
Liked: Cleanliness, room comfort
Satisfied guests
Lovely apartments, excellent service from Agnes. Location and amenities are great contributors. Good value for money. Will certainly consider them again.
Stayed 4 nights in Mar 2022

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, room comfort
Great check in and check out. Very clean!
Great check in and check out experience. Very clean! Good location The second bathroom only has a bathtub, no shower. .
Stayed 3 nights in Mar 2022

8/10 Good

Colleen

Stayed 1 night in Mar 2022

6/10 Okay

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
Uber not allowed in so I had to carry all my luggage including a golf bag a significant distance
Stayed 1 night in Mar 2022

10/10 Excellent

SB

Travelled with family
Liked: Cleanliness, room comfort
Amazing!
Comfortable and clean modern apartment with amazing security, indoor pool and gym. As a family we enjoyed it thoroughly and wish we could have stayed longer. Fully equipped kitchen with washer and dryer. Conveniently located behind canal walk. Hostess was extremely helpful, courteous and went. The extra mile.
Stayed 1 night in Feb 2022

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, room comfort
Capetown Jan 2022 Familia Vacation
Wonderful family apartment with all the necessities of home. Comfortable beds and linen. Clean and well maintained.
Stayed 8 nights in Jan 2022

10/10 Excellent

Obakeng Stephen

Travelled with family
Liked: Cleanliness, room comfort
The apartment was very friendly for me and my family, the housemaid was friendly too
Stayed 2 nights in Jan 2022

6/10 Okay

Ridwana

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jan 2022

6/10 Okay

Laurika

Travelled with family
Disliked: Cleanliness, room comfort
BAD DRAIN SMELLY FLAT
The flat smelled very bad of drain, when we entered. The lady that escorted us in, told us about this, as soon as we entered the flat and asked what the bad smell was. It was however of no help, because we would not be able to find other accommodation at that short/immediate notice. Also the bed in the livingroom, is really bad, and the bedding did not look or smell clean.
Stayed 1 night in Dec 2021

6/10 Okay

Gillmore

Travelled with family
Basic comfort but some TLC requires
The apartment is reasonably clean and no evident COVID protocols, such as temperature checks /sanitizing/ residence are in place other than a visible 'wearing a mask is compulsory' signage on the.entrance of the apartment block. I have, however, come across someone exiting the lift on two separate occasions not wearing mask... The apartment itself requires some maintenace. The bathroom blinds mechanism is weathered, the bed headboard and dining chairs required new upholstering, the washing machine had some masking tape around the edge of the front loader door and the 3rd drawer of the kitchen utensils isn't flush with the others... The stove had an oven without any oven proof dishes/ utensils...
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

shiraz

Travelled with family
Stayed 3 nights in Dec 2020
Response from CTAR on 26 Jan 2021
Glad you enjoyed your stay

2/10 Terrible

Okoye

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Scando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was superb
Stayed 1 night in Jan 2020

6/10 Okay

Jay, Australia

Travelled with family
Liked: Cleanliness
Exceptional views of Table Mountain, beautiful waterways around the apartment block. Furniture in lounge needs updating. Book in proceedure was a havoc, total confusion, the attendant mixed up the guests booking in, rooms were not ready, it was already 4pm.
Stayed 3 nights in Jan 2020
Response from CTAR on 10 Jan 2020
Thank you for your review

8/10 Good

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. Apartment was clean modern and in good condition. Just the doors in the bedroom didnt have any locks.
Stayed 5 nights in Nov 2019
Response from KLA on 13 Nov 2019
Glad you enjoyed your stay

10/10 Excellent

carla, Angola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place the place is good and nice wonderfull place to stay with family
Stayed 2 nights in Oct 2019
Response from KLA on 30 Oct 2019
Thank you for your review :)

8/10 Good

Jenine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shops, good security, apartment clean, nice views over the canal, unfortunately only one key and access card available was a pain.
Stayed 3 nights in Sep 2019
Response from CTAR on 30 Oct 2019
Thank you for your review, we are in the process of arranging for additional access cards on check-in.

8/10 Good

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2019

8/10 Good

sanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CTAR on 21 June 2019
Hope to see you again soon!

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April Cape trip
Amazing
Stayed 3 nights in May 2019
Response from CTAR on 21 June 2019
Glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location and size was excellent, housekeeping could have been a little better but didn't impact on our stay, we all enjoyed the apartment especially the huge TV the children were delighted with so a big thumbs up from my family we will certainly visit again thank you Sheila Jackson
Stayed 3 nights in Apr 2019
Response from CTAR on 1 May 2019
Thank you for your review.

8/10 Good

habile

Liked: Cleanliness, staff & service, property conditions & facilities
Bed linen and towels need to be replaced.
Stayed 3 nights in Mar 2019
Response from Mark on 14 Apr 2019
Thank you for your feedback. We will be looking into this.

8/10 Good

Jacqueline, lexington, USA

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property itself was really nice and security was great! I would have given excellent for the reviews but there was two issues that prevented me from giving an excellent rating. One was we stayed in apartment 306 and the living room furniture was runned down sinking in and very dirty. I didn’t feel comfortable sitting on it and had to asked for sheets to cover them. The dining room chairs was cheap and also sinking in. The bedroom furniture was fine. The communication was terrible there was no one to check us in except we ran across the housekeeping ladies and were let in. I emailed them several times before my trip and asked about checking in not once received an email. I also called Orbitz to asked not much help there either.. I would stay here again only if I knew the furniture was clean and usable but not sure how that would be guaranteed as the communication is terrible.. They definitely need to change out the runned down dirty couches and replace the dining room chairs. Housekeeping did a great job those ladies worked hard for what they have to work with. Even their brooms and mops they were using needed to be replaced. Best of luck if you’re staying in apartment 306. Ms. Shupie the housekeeping ladies was excellent and did a great job! You can tell she takes pride in her work and care about the visitors staying there. The property was very quiet too which I liked.
Stayed 11 nights in Mar 2019

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb 2019 Business Trip CPT
Excellent location with great views, check in and check out swift and efficient. Highly recommended for stay in Capetown away from city traffic yet convenient and safely located close to main routes. Apartment is neat, clean and well kept with relevant amenities and in room 'homely' stuff.
Stayed 2 nights in Feb 2019
Response from Mark on 23 Feb 2019
Thank you, Glad you enjoyed your stay

2/10 Terrible

Reginald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Overall Experience. Regret, regret....
Terrible Overall Experience and worst booking at Hotels.com so far. Waited almost 1 hour to check-in after 3pm with my pregnant wife & 2yr old son (Check-in staff not available). cockroaches in apartment and mosquito bites whole night, bedroom window does not close, No replacement toilet roll etc.. the list is too long to complain. Completely regret this booking at Knightsbridge Apartments
Stayed 2 nights in Jan 2019
Response from CTAR on 8 Jan 2019
Hi, Thank you for your feedback. Please note that check in instructions had been emailed to you which clearly indicate the number to call 15minutes prior to check in to complete check in, this was not followed by you. ALL apartments have additional toilet paper in cupboards, this was mentioned to you on check-in. Please note apartments are treated for insects, unfortunately if guest leave windows open we cannot be held responsible for mosquitos entering the apartment. As we had turned down your request for a free upgrade to a larger apartment it is completely not ethical to post a review which is fabricated.

8/10 Good

Gert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The apartment was in some need of TLC for example the faucet in the kitchen was loose, some cupboards needed new hinges etc. But a great stay none the less and they were very accommodating in allowing us to stay in the same apartment after we had to book an extra night after our initial booking.
Stayed 1 night in Dec 2018
Response from CTAR on 8 Jan 2019
Thank you for your feedback.

6/10 Okay

Sanet

Liked: Property conditions & facilities, room comfort
Attention needed
Check in was fast and without hassles. The apartment was clean but we found wet glasses and mugs in the cupboard, standing in their own drip downs. It is necessary to replace the basin sponge and kitchen cloth. The hair dryer is not working.
Stayed 1 night in Sep 2018
Response from CTAR on 18 Oct 2018
Thank you for your feedback. We will defiantly take this up with the cleaning company.

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
May stay at Knighbridge
Good place to stay, the canal walk area/shopping is fantastic. Unfortunately the ratanga center is closed would make it fantastic. The team are supportive and the area is safe. The apartment was clean and tidy.
Stayed 5 nights in May 2018
Response from KLA on 3 June 2018
Thank you for your review

8/10 Good

A C

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Good stay
Stayed 1 night in May 2018
Response from KLA on 22 May 2018
Glad you enjoyed your stay

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to stay will book again
Had 2 minor problems Toilet leaked and DSTV would not switch on, was fixed next day accept for floor covering at 2nd bedroom door was broken and is still broken ...Good value for money..
Stayed 3 nights in May 2018
Response from KLA on 22 May 2018
Hi Ivan, Thank you for bringing that to our attention. All issues have been fixed.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our week in South Africa!
AMAZING! :):):) Loved it!
Stayed 4 nights in Oct 2017
Response from MLA on 10 Nov 2017
Glad you loved it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Had a lose floating shelf and a adapter that was physically burnt/blown. Bathroom is a bit dark and had a slight smell of cigarette smoke. Apartment is a very functional space as a whole for two ppl (or a family with 1 or 2 small children for a short stay). Would have a appreciated if it was a biy more child friendly (plug points covered, and the lose floating shelve was low and a bit of worry, etc). It has easy access to century city and very convient in general. The block seems very well run.
Stayed 2 nights in Oct 2017
Response from MLA on 10 Nov 2017
Thank you for your review. We will have the issues attended to.

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, room comfort
Good stay
Lovely apartments. Apartment we stayed in was in good condition, some areas shows some wear and tear, but overall was acceptable. Well equipped, near mall. Great gym, pool and spa area. Quiet area, near city, casino and large mall. Bedding which is always a big issue for me was SPOTLESS and the bed super comfy
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
It was an excellent,clean apartment. Great location and perfect for families. We stayed in room 802, the view was excellent. Pool and gym very well kept.
Response from MLA on 14 May 2017
Glad you enjoyed your stay

10/10 Excellent

BONGANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation!
We had a great stay. Will definitely make use of it when the opportunity arises.
Response from MLA on 14 May 2017
Glad you enjoyed your stay

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allways meets our needs
It was wonderful.
Response from MLA on 25 Mar 2017
Glad you enjoyed it!