On the beach, sun-loungers, beach umbrellas, beach towels

Reviews of Punta Sal Suites & Bungalows Resort

3.5 out of 5
Punta Sal Suites & Bungalows Resort
Carretera Sullana Tumbes Km. 173, Canoas de Punta Sal, Tumbes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 117 reviews" "
Rating 8 - Good. 22 out of 117 reviews" "
Rating 6 - Okay. 5 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Victoria Haya de la Torre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from COMERCIAL on 27 Apr 2024
gracias por visitarnos.

10/10 Excellent

Norka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Feb 2024
Response from COMERCIAL on 9 Mar 2024
Thanks for visiting us, come back soon!

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional!
Stayed 3 nights in Feb 2024
Response from COMERCIAL on 9 Mar 2024
Thank you for visiting us come back soon

10/10 Excellent

Paul, NAPLES

Stayed 3 nights in Jan 2024
Response from COMERCIAL on 23 Mar 2024
Gracias

6/10 Okay

Rebekah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach and the pool are great! However, it took forever to be waited on when it came time to eat. The wait staff wasn’t very proactive about coming back to your table so each meal took over an hour. The hours of when lunch and dinner was available was very late, on top of having to wait forever to get your food or even a drink made our experience less than desirable. On top of that the food was okay. We weren’t blown away with anything- definitely didn’t make the wait time worth it. They had some amenities but seemed like for water sports they only one or two of each. You had to be quit if you wanted to paddle board or ride bikes. There wasn’t enough to go around. They also lock everything up around 2 or 3pm. Our room was just okay as well. We booked the king bungalow, I didn’t realize there was another room on the back half of the bungalow. Our privacy was limited and it was VERY loud. Super thin walls. The bed was ehh and the bathroom looked like it needed to be remodeled badly. There was lots of chipped paint and cracks. There was also not hot water in the showers. Lukewarm at best, the pool sometimes was warmer than the shower water in our room. Very disappointing.
Stayed 4 nights in Jan 2024
Response from COMERCIAL on 27 Jan 2024
Dear GuestWe want to thank you for your visit and your constructive comments. We are very sorry that your experience was not the best, we will take the appropriate actions to work every detail of our services.Once again we appreciate your visit and we hope that if you visit us again we sure you that your experience will be much better.Best Regards,

10/10 Excellent

Carmela ivette

Stayed 2 nights in Jan 2024
Response from comercial on 22 Jan 2024
Gracias por su calificación y por su visita.

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024
Response from COMERCIAL on 16 Jan 2024
Gracias por visitarnos.

8/10 Good

Kurt Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful family resort, the staff are exceptional and friendly and accommodating. We had a small ant problem and they were there within hours cleaning everything. The ocean was beautiful, great temperature and waves for body surfing and strolls in both directions. We did not use the fishing, kayaking or other water sport activities available but the gentleman who provided information about them was not pushy the way some solicitors are in vacation areas. The only negatives were that the children playing in the playground directly behind our unit early and the serious partiers until 1 in the morning in front of us made the stay a little less restful than we would have wanted.
Stayed 3 nights in Dec 2023
Response from COMERCIAL on 8 Jan 2024
Thank you very much for your comments, we hope you return soon.

10/10 Excellent

Rosa

Stayed 3 nights in Dec 2023
Response from COMERCIAL on 8 Jan 2024
Gracias por su clasificación de 5!

2/10 Terrible

Segundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t attend. My flight was canceled and couldn’t get a refund due to my airline cancelling my flight
Stayed 2 nights in Sep 2023
Response from COMERCIAL on 13 Sept 2023
We never had any communication , neither by message, or by email or by Expedia. For the hotel it was no show.

10/10 Excellent

Maria

Stayed 4 nights in Aug 2023
Response from COMERCIAL on 25 Sept 2023
Saludos!!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a couple of days The food wasn’t good and pricey They should put something for the mosquitoes though it’s annoying besides that everything was good.
Stayed 2 nights in Mar 2023
Response from Punta Sal Suites & Bungalows Resort on 1 Apr 2023
Hello Martin Thank you for your reviewSorry to hear your experience wasnt Good with our restaurant give us a next oportunitty to surprise youSee you again soon!

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Bel hôtel Resort où nous avons passé 5 jours au décours de 2 semaines à travers le Perou ( arrivée de Chiclayo a Mancora par Emtafrasa puis taxi ,25 mn et 80 soles) L’hôtel joliment décoré avec une piscine agréable et un restaurant bar accueillant est situé sur une grande plage permettant balade et baignade dans une eau chaude en toute sécurité. La nourriture est bonne et à un prix très abordable (nous n’avons d’ailleurs pas éprouvé le besoin de chercher de restaurant à proximité. Le service est irréprochable et efficace ( merci a Junior et Alberto au restaurant et à Julio et Yenny au desk) La seule chose que nous regrettons c’est de pas avoir pris une Suite Deluxe plutôt qu’un Bungalow ( en plus plus cher) certes situé carrément sur la plage mais à l’intérieur vieillot et à la déco tristounette. Au total séjour agréable reposant que nous conseillons sans hésiter.
Stayed 5 nights in Mar 2023
Response from Punta Sal Suites & Bungalows Resort on 30 Mar 2023
Hola LaurentGracias por tu comentario y valoración nos hace muy felices, se vienen cambios en nuestro hotel, esperamos verte pronto.Que estés bien

8/10 Good

Luis

Stayed 2 nights in Mar 2023
Response from Punta Sal Suites & Bungalows Resort on 18 Mar 2023
Hola LuisGracias por tu visita y dejarnos tu valoración.Esperamos verte pronto.Que estés bien

8/10 Good

Juan

Stayed 3 nights in Feb 2023
Response from Punta Sal Suites & Bungalows Resort on 23 Feb 2023
Hola JuanGracias por alojarte con nosotros, esperamos verte pronto nuevamente.Que estés bien

10/10 Excellent

Jose

Stayed 2 nights in Jan 2023
Response from Punta Sal Suites & Bungalows Resort on 30 Jan 2023
Dear JoseThank you for your preference and the scoreTake care

10/10 Excellent

Ericka

Stayed 4 nights in Jan 2023
Response from Punta Sal Suites & Bungalows Resort on 6 Mar 2023
Hola ErickaGracias por preferirnos, esperamos verte prontoQue estés bien

10/10 Excellent

Christian Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Jan 2023
Response from Punta Sal Suites & Bungalows Resort on 26 Jan 2023
Hola ChristianGracias por tu valoración, nos hace muy felizEsperamos verte pronto

10/10 Excellent

Nicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very beautiful, our room has a great view to the ocean when we wakes up in the morning. We will definitely comeback again in the near future.
Response from Punta Sal Suites & Bungalows Resort on 17 Jan 2023
Dear NickiThank you so much for your review, we are happy to hear you had a positive experience with us. Hope to see you again soon

6/10 Okay

Priti

Response from comercial on 5 Feb 2024
Gracias.

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022
Response from comercial on 5 Feb 2024
gracias.

10/10 Excellent

Javier

Stayed 2 nights in Jun 2022
Response from Punta Sal Suites & Bungalows Resort on 30 June 2022
Hola Javier Gracias por tu score y esperamos verte pronto con nosotros. Te esperamos

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Jun 2022
Response from Punta Sal Suites & Bungalows Resort on 9 June 2022
Dear Alvaro Thank you for your review and for taking the time to share your feedback with us. See you soon

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an amazing place for rest and relaxation….
Stayed 2 nights in Jun 2022
Response from Punta Sal Suites & Bungalows Resort on 9 June 2022
Dear Stephen Thank you! We are happy to hear you had a great experience with us. Se you soon

10/10 Excellent

Sholom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien
Stayed 3 nights in Apr 2022
Response from Punta Sal Suites & Bungalows Resort on 29 Apr 2022
Hola Sholom Gracias por tu puntaje nos hace muy felices Esperamos verte pronto Que estés bien

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante recomendado!!
Buenísimo hotel! muy bien distribuido, una piscina increíble, buen restaurante, grandioso acceso al mar, personal bastante amable, cuenta con tópico y tienda dentro. Muy recomendado para descansar y pasar un buen rato en familia. Creo que el hotel lo tiene todo y puede aprovechar todo esto promocionando más lo que tienen con sus huéspedes. No fuimos informadas de las actividades acuáticas que ofrecían, nos enteramos el penúltimo día y preguntando a la gente de la playa. También cuentan con una cancha de volley playa muy buena, pero no vi que se usara nunca, tal vez poner días y hora de volley playa en la tarde. Hubo actividades durante la tarde solo el Jueves y Viernes pero nada el Sábado y Domingo, sería genial que tal vez pongan transporte para esos días para que la gente pueda ir por un rato al pueblo de Mancora o Punta Sal para conocer también.
Stayed 4 nights in Feb 2022
Response from Punta Sal Suites & Bungalows Resort on 23 Feb 2022
Hola Tania Gracias por tu comentario y puntuación nos hace felices que hayas disfrutado de nuestro hotel, gracias también por las oportunidades de mejora en la comunicación de actividades. Esperamos verte pronto con nosotros, que estés bien.

10/10 Excellent

Pedro

Stayed 5 nights in Feb 2022
Response from Punta Sal Suites & Bungalows Resort on 22 Feb 2022
Hola Pedro Gracias por los diez puntos, esperamos verte pronto con nosotros Que estés bien

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great bungalows, amazing food at a great price. Staff is superb We loved our time here!!!
Stayed 4 nights in Jan 2022
Response from Punta Sal Suites & Bungalows Resort on 3 Feb 2022
Dear Thomas We are happy to hear you had a positive experience with us. Hope to see you again soon.

10/10 Excellent

Javier

Stayed 2 nights in Jan 2022
Response from Punta Sal Suites & Bungalows Resort on 28 Jan 2022
Hola Javier Gracias por dejarnos los 10 puntos, esperamos verte pronto con nosotros, que estés bien.

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were fantastic. Staff was very friendly. We had a great time with a large group. Would definitely visit again
Stayed 3 nights in Jan 2022
Response from Punta Sal Suites & Bungalows Resort on 28 Jan 2022
Dear Paul Thank you so much for your review and score. We are happy to hear you had a positive experience at Punta Sal We hope to see yo again soon

8/10 Good

Liza, Simi Valley

Travelled with partner
Old resort by the beach
Stayed 6 nights in Jan 2022
Response from Punta Sal Suites & Bungalows Resort on 25 Jan 2022
Estimada Liza Gracias por tu visita y puntuación Esperamos verte pronto con nosotros Que estés bien

8/10 Good

Gudrun Inga

Stayed 2 nights in Jan 2022
Response from Punta Sal Suites & Bungalows Resort on 20 Jan 2022
Hola Gudrun Gracias por tu calificación, estaremos mejorando y esperamos que en la próxima estadía nos dejes un 10. Gracias

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love traveling in Peru especially the mountains. But with heavy rains in December I decided to change things up and head north along the coast to Tumbes. I wanted to avoid Mancora which has grown into a loud, nonstop party scene. I kept going north to Punta Sal and absolutely loved it. Beautiful clean beaches, nice rooms, extremely friendly, professional staff, a great restaurant, and lots to do … but also a great place to just chill. I highly recommend it.
Stayed 4 nights in Dec 2021
Response from Punta Sal Suites & Bungalows Resort on 16 Dec 2021
Thank you so much for visit us, we are so happy to receive your comments and score We hope to see you soon Take care

10/10 Excellent

Rafael, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent infrastructure and service
Stayed 4 nights in Dec 2021
Response from Punta Sal Suites & Bungalows Resort on 9 Dec 2021
Dear Rafael Thank you for your comment and score Hope to see you soon

6/10 Okay

LUIS

Stayed 4 nights in Sep 2021
Response from Punta Sal Suites & Bungalows Resort on 22 Sept 2021
Hola Luis Gracias por tu calificación, seguiremos esforzándonos para que una futura visita nos califiques con 10. Te esperamos

10/10 Excellent

Estefany

Stayed 2 nights in Sep 2021
Response from Punta Sal Suites & Bungalows Resort on 18 Sept 2021
Hola Estefany Gracias por tu puntuación, esperamos verte pronto en Punta Sal Suites & Bungalows Resort y que disfrutes con nosotros.

6/10 Okay

Olympia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Problemas con la manipulación de alimentos
Me fue bien, pero el último día me dio una infección que relaciono con un pescado crudo que comí. Cuando informé a recepción, no hubo reacción a mi queja.
Stayed 2 nights in Aug 2021
Response from Punta Sal Suites & Bungalows Resort on 31 Aug 2021
Hola Olympia, gracias por tu valioso comentario y el puntaje, te pedimos disculpas si no hubo una reacción por parte de nuestro staff. Estamos ya trabajando en las oportunidades de mejora recibidas.

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well run resort. The staff was the nicest we’ve encountered so far. We had a beautiful ocean view from our deluxe suite. We ate all our meals at the hotel restaurant. The variety and quality was good and the prices were reasonable. We had all our dining bills charged along with our room stay and the hotel excluded the IGV tax. We highly recommend staying here.
Stayed 8 nights in Aug 2021
Response from Punta Sal Suites & Bungalows Resort on 25 Aug 2021
Dear Jeffrey Thank you for your comments and score. We are very happy to know you enjoyed staying with us. See you soon!

10/10 Excellent

Mary

Stayed 3 nights in Aug 2021
Response from Punta Sal Suites & Bungalows Resort on 18 Sept 2021
Hola Mary Gracias por tu puntuación, esperamos verte pronto en Punta Sal Suites & Bungalows Resort y que disfrutes con nosotros.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their food,their staff.The Staff are very nice and friendly,They even pack me a snack on my way back to lima to take it in the airplane.The Captain is awesome took us to see the whales.The rooms are very nice and clean.I have no complaints at all they are nice.I highly recommend it.
Stayed 2 nights in Jul 2021
Response from Punta Sal Suites & Bungalows Resort on 20 July 2021
Thank you so much for your preference, your stay with us and comments . We hope to see you soon to enjoy a #momentopuntasal

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property. Super clean, attentive staff, perfect beach location.
Stayed 5 nights in May 2021
Response from Punta Sal Suites & Bungalows Resort on 3 June 2021
Thank you for your comments, we hope to see you soon with us. Kind Regards

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We stayed at a junior suite which We found very comfortable. The supervisor was very accommodating.
Stayed 2 nights in Dec 2020
Response from Punta Sal Suites & Bungalows Resort on 10 Dec 2020
Hello Claudia Thank you so much,for your comments and staying with us, we are waiting for you in the next trip.

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Punta Sal Suites & Bungalows Resort on 9 Dec 2020
Hola Leslie Gracias por tu valoración y alojarte por nosotros, te esperamos en una próxima oportunidad. Que estés bien

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2020
Response from Punta Sal Suites & Bungalows Resort on 30 Nov 2020
Gracias por su valoración y preferencia. Esperamos recibirlo nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Punta Sal Suites & Bungalows Resort on 25 Nov 2020
Thank you for your comments, hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful and peaceful piece of the Pacific Ocean. Food is a bit pricey even by U.S. standards and being in the desert not a ton of free, fresh water available. My only tip would be to bring extra water, besides that I would go back anytime.
Stayed 3 nights in Jan 2020
Response from Jefe de Rececpion on 21 Jan 2020
Dear Guest, Thank you for sharing your comment, these kinds of experiences are the ones we are planning to offer to all our guests, we are very happy that your moments in Punta Sal were the best. We will take your comment into account. We hope you come back soon, follow us on our social networks that many new features are coming for our frequent guests. Sincerely,

8/10 Good

Antonio, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Subcontractors unreliable: transport, tours, etc. quality not as promised. E.g. no airconditioning
Stayed 3 nights in Dec 2019
Response from Jefe de Recepción on 9 Jan 2020
Thank you for your time in leaving us your comment; We take your comments positively always looking for improvements, we will take it into account and improve the service. We hope you visit us soon, follow us on our networks, great news is coming for all our guests. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness
Our suite was beautiful; the staff were very nice; beach was lovely though cooler than we liked. Food was very good. Very little English spoken
Stayed 5 nights in Oct 2019
Response from Reservations Department. on 28 Nov 2019
Dear Guest. Thank you for your preference and we hope you had a wonderful stay with us. Your comment is very important for us.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Departamento de Reservas. on 3 Oct 2019
Estimada Karen. Muchas gracias por su preferencia. Esperamos poder contar con su visita muy pronto! Saludos.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Punta Sal Suites & Bungalows Resort on 25 Nov 2020
Gracias por tu valoración y comentario, esperamos verlo nuevamente.