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Krystal Cancun

Blvd. Kukulcan Km 9,, Zona Hotelera, Cancun, QROO, 77500 Mexico

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out of 5

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Free Wi-Fi
Free parking
Babysitting or childcare
Bar/lounge
Swimming pool - outdoor
Health club
Shopping on site

Casual Cancún resort near shops, nightlife

Nightclubs: 1 block
Set on Punta Cancún's eastern edge, this beachfront Krystal Cancun resort lies 100 m (109 yds) from Cancún Convention Center and 1 block from nightclubs, shops, and restaurants. Show more
”Dine-around” plan
This hotel's all-inclusive packages feature meals at on-site fine restaurants included the room rate, plus a "dine-around" program featuring set-menu dinners at selected Cancún restaurants.
Barefoot-friendly
Spacious, barefoot-friendly guestrooms at the 8-story Krystal Cancun resort include marble floors, marble bathrooms, 2-chair dining sets, and complimentary wireless Internet access. Hide

Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 13/10/2013. The check-out date cannot be after 13/10/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Room type  
Deluxe - European Plan
One king bed or two double beds. 365 square feet. Tower A. Floors 1-8. Direct-dial phone. Flat-panel TV. Pay movies. In-room safe (accommodates laptop). Minibar. Complimentary toiletries.
Krystal Club - European Plan
One king bed or two double beds. 345 square feet. Balcony. Flat-panel TV. Pay movies. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Complimentary toiletries. Krystal Club access. Krystal Club access includes: Private check-in and check-out; complimentary Continental breakfast from 7:30 AM-10:30 AM; complimentary coffee and pastries during the day; hors d´oeuvres and house wine in the evening; and complimentary access to the fitness center.
Romantic Ocean Front - European Plan
One king bed. 334 square feet. Balcony. Ocean view. Flat-panel TV. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Bathrobes. Slippers.
Room rate includes:
  • Bottle of sparkling wine upon arrival
  • 15% discount on massage treatments
  • 15% discount at El Mortero Mexican Restaurant
  • NH Krystal Club services
  • Room rate includes Continental breakfast, coffee and cookies during the day, and evening appetizers and house wine.
    Deluxe ocean view - European Plan
    One king bed or two double beds. 365 square feet. Tower A. Floors 1-8. Ocean View. Flat-panel TV. Pay movies. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Complimentary toiletries.
    Krazy Super Saver - European Plan
    One king bed or two double beds. 365 square feet. Located in Tower A, floors 1-8. Direct-dial phone. Flat-panel television. Pay movies. In-room safe (accommodates a laptop). Minibar. Complimentary toiletries.
    Deluxe King Bed - European Plan
    1 king bed. 365 square feet. Tower A. Floors 1-8. In-room safe (accommodates laptop). Flat-panel television. Pay movies. Direct-dial phone. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Complimentary toiletries. Blackout drapes/curtains. Iron/ironing board (on request). Air conditioning. Climate control. Window opens.
    Krystal Club King Bed - European Plan
    1 king bed. 345 square feet. Ocean view. Balcony. In-room safe (accommodates laptop). Flat-panel television. Pay movies. Direct-dial phone. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Complimentary toiletries. Blackout drapes/curtains. Iron/ironing board (on request). Air conditioning. Climate control. Window opens. Krystal Club access. Krystal Club access includes: Private check-in and check-out; complimentary Continental breakfast from 7:30 AM-10:30 AM; complimentary coffee and pastries during the day; hors d´oeuvres and house wine in the evening; and complimentary access to the fitness center.
    Show all Rooms Hide Rooms
    There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

    Hotel Policies & Fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    Know Before You Go
    • A resort fee is included in the total price displayed All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    Policies
    • Extra-person charges may apply and vary depending on hotel policy.
    • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Pets not allowed
    • Check-in time ends at midnight
    • Check-out time is noon
    • Check-in time starts at 3 PM
    • American Express
    • Diners Club
    • MasterCard
    • Visa
    • Minimum check-in age is 21
    Fees
    • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
      • Rollaway bed fee: MXN 520 per night
    • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    All-Inclusive Details

    Guests can book rooms at Krystal Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests who book all-inclusive rates do not have to pay extra for onsite activities. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.

    Taxes and gratuities

    Gratuities and taxes are included.

    Not included

    • Premium food items
    • Premium and/or non-domestic beverages

    Property Amenities

    The Krystal Cancun resort rises above the Caribbean Sea, within one block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center.

    This resort provides a fitness center and a full-service spa that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room.

    • Swimming pool - outdoor
    • Poolside bar
    • Swim-up bar
    • Swimming pool - children's
    • Spa tub
    • Massage - spa treatment room(s)
    • Steam room
    • Sauna
    • Concierge desk
    • Complimentary newspapers in lobby
    • Health club
    • Fitness facilities
    • Restaurant(s) in hotel
    • Bar/lounge
    • Nightclub
    • Free parking
    • Self-parking
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Banquet facilities
    • Ballroom(s)
    • Audio-visual equipment
    • Business services
    • Safe-deposit box at front desk
    • 24-hour front desk
    • Doorman/doorwoman
    • Security guard
    • Multilingual staff
    • Currency exchange
    • Tour assistance
    • Hair salon
    • Gift shops or newsstand
    • Shopping on site
    • Beauty services
    • Medical assistance available
    • Dry cleaning/laundry service
    • Television in lobby
    • Elevator/lift
    • Air-conditioned public areas
    • Number of floors - 8
    • Wedding services
    • Full-service health spa
    • One meeting/conference room
    • Luggage storage
    • Babysitting or childcare
    • Total number of rooms - 453
    • Garden
    • On-site car rental
    • Business center
    • Laundry facilities
    • Room service
    • Breakfast available (surcharge)
    • Free Wi-Fi
    • Number of buildings/towers - 4
    Krystal Cancun, Cancun,  Mexico, Property Amenities Pool

    Rooms

    Rooms are offered in the European Plan (no meals) or Full Meal Plan (includes meals and beverages). Guests booking Meal and Beverage rooms will not be charged extra for meals, drinks, room service for dinner, set-menu dinners at select restaurants in Cancún, and gratuities at restaurants and bars. See below for more details.

    Meal and Beverage details

  • Three meals daily
  • All-day snack foods
  • Unlimited domestic and selected international beverages
  • 24-hour room service (limited menu from 11 PM-7 AM)
  • Set-menu dinners at select Cancún restaurants
  • Restaurant and bar gratuities
  • Waived cover charge at Bulldog Café disco (restriction may apply)

    Not included: Lobster, shrimp, and fine cuts of meat at hotel's restaurants; gala dinner surcharges for Christmas and New Year's Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.

    Scroll down to the Dining section for restaurant/menu details.

    Krystal Cancun offers 453 spacious guestrooms in an eight-story tower. Rooms, renovated in December 2011, include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.

    All rooms provide 32-inch LCD TVs with cable and complimentary wireless Internet access.

    Krystal Cancun offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.

    Krystal Club rooms, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.

  • Krystal Cancun, Cancun,  Mexico, Rooms Guest Room

    Room Amenities

    • Wireless Internet access
    • Cable/satellite television channels
    • Pay movies
    • Climate control
    • Air conditioning
    • Blackout drapes/curtains
    • Direct-dial phone
    • Internet access (complimentary)
    • Minibar
    • Coffee/tea maker
    • Wake-up calls
    • Daily housekeeping
    • Turndown service (on request)
    • Private bathroom
    • Complimentary toiletries
    • Makeup/shaving mirror
    • Shower only
    • Rainfall showerhead
    • In-room childcare (surcharge)
    • Electronic/magnetic keys
    • Television
    • Clock radio
    • Window opens
    • Iron/ironing board (on request)
    • Rollaway beds available
    • Cribs/infant beds available
    • In-room safe (laptop compatible)
    • In-room massage available

    Dining

    Guests booking Meal and Beverage rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the Rooms section for more information).

    Aquamarina - Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.

    Sample dinner menu for Aquamarina

    Appetizers:

  • Seafood cocktail
  • Quesadillas with mushrooms
  • Arrachera-style steak with melted cheese

    Main courses:

  • Fillet mignon or rib-eye steak
  • Pasta
  • Fajitas
  • Omelets
  • Veracruz-style fish
  • Beef tacos
  • Chicken enchiladas
  • Tex-Mex-style steak

    Desserts:

  • Assorted pastries, ice creams

    El Mortero - Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

    Las Velas Restaurant - Menu includes snacks as well as buffet and a la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.

    Beach Club - Beach bar open mid-morning to early evening for beer, tropical drinks.

    Lobby Bar - Bar/lounge with big-screen TV. Open late morning to late night.

    Cascada Bar - Relax on your own swing seat with refreshing drinks served by the infinity whirlpool, open from mid-morning to early evening.

    Wet Bar - The perfect place to enjoy your favourite beer or tropical drink, next to Velas Restaurant, open from mid-morning to early evening.

  • Krystal Cancun, Cancun,  Mexico, Dining Restaurant

    Recreation

    A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children's pool near a grass playground. Guests are provided towels next to the kids club.

    During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.

    An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld's main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.

    The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Golf - miniature nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Sailing nearby
    • Personal motorized watercraft on site
    • Windsurfing nearby
    • Parasailing nearby
    • Fishing nearby
    • Aerobics on site
    • Playground on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Volleyball on site

    Spa

    The Harmony full-service spa offers a Turkish bath, manicures and pedicures, massages, body scrubs, aromatherapy and facial treatments.

    • Number of treatment rooms 2
    • Manicures and pedicures
    • Body scrubs
    • Aromatherapy treatments
    • Turkish bath/Hammam in spa
    • Courtyard view from spa
    • Massages
    • Facial treatments

    Showing 1 - 10 results (of 327) · See more Krystal Cancun reviews

    Krystal Cancun
    3.7
    out of 5
    avg. guest rating

    out of 327 reviews

    Natalie from Moses Lake, WA 98837, USA
    5.0
    out of 5

    “Total Paradise....”

    After reading all the reviews about this hotel, I was a lil sceptical at first but after arriving to the hotel and seeing it for myself, I fell in love. I dont know where people came up with their reviews because the hotel was way nicer than everyone made it sound! The room was clean and up to date and very nice! (We booked a Krystal Club room) The service was exceptional and the food was beyond delicious! The sushi bar was awesome!! Nice pools and gorgeous beach! The location is probably the best in all of cancun, right in the heart of downtown. For the price you pay its a steal!

    Britt from Boston, MA, USA
    5.0
    out of 5

    “Ideal group trip”

    Everything was wonderful. The food options could be better , other than that the staff was amazing and the facilities far exceeded my expectations. We had an ideal stay.

    Ben from Los Angeles, CA, USA
    5.0
    out of 5

    “I found paradise”

    Very beautiful location, great employees awesome customer service. Close to shops, food, and clubs. Also close to most of the parks that are full of fun activities . I highly recommend this hotel

    Amber from New Haven, CT, USA
    5.0
    out of 5

    “The service is the best you will ever get!!”

    Since I never traveled outside of the country I did not know what to expect. This vacation was to celebrate my best friends 22nd birthday and the hotel was completely amazing! When we walked in the door we were greeted with welcome drinks and immediately taken care of from that point onward. If you plan on staying at this resort, I highly recommend getting the all inclusive package. We got room service, unlimited drinks, food, and hospitality. The servers and workers throughout the hotel were the best I've ever experienced. When you think open free bar, you expect the workers and bartenders to be stingy with the alcohol but it was the complete opposite! On more than one occasion I received multiple strong drinks without even asking. Also with this package you get the option to eat out at about 6 other restaurants in the area for free. I highly recommend el mortero which is right outside and Sr. Frogs that's right down the street. Don't go to Sr. Frogs unless you are willing to drink because they don't take no for an answer! I loved everything about this hotel, its workers, and the paradise it was set in. You don't receive this hospitality, genuine caring, and service in any hotel in the US. When we saw some of favorite employees on the last day they begged us not to leave and treated us like family!! Ill definitely miss all of the friends I made at the krystal cancun resort!!

    Brendon from New Zealand
    5.0
    out of 5

    “Cheap and awesome!”

    We spent 4 nights over christmas here and it was awesome. We got cheap rates, not all inclusive. The place is great, we stayed in the new tower. We were 2 floors above the bulldog bar/club. We could not here a thing from the bar in the room. It does have thin walls but its not that bad, the people who say its the worst ever are just sad sad people..... The rooms in the new tower all have balconys that face the beach, they are super sweet. So you know, we paid buggar all, not all inclusive, at christmas, and still got a real nice room so its a luck thing maybe......? The beach here is awesome, there are lots of chairs and palm umbrellas on the beach for you to use, free towels, everything. Great location, approx 1.5 minute walk to the centre of the hotel zone (hard rock cafe, plazza's, restaurants, clubs....). We walked along the beach and i honestly think, appart from the super expensive/obvious ones, the Krystal has more going for it. Its all right there. Mint! We caught buses to downtown also no problem. All the staff are great and encouraged us to speak what little spanish we new. They are all super super helpful and the front desk staff and room service chaps are a laugh! Would have been nice if there was room for extras in the fridge not just mini bar food. Ill go back again, for sure!

    diann from wamego,kansas
    5.0
    out of 5

    “can't wait to go back”

    would stay at nh krystal again, everyone was very helpful,friendly, and polite. nh krystal is within walking distance of just about anything and everything you would need.

    Debbie from Santa Fe, NM
    5.0
    out of 5

    “Very nice nice.”

    We had a family reunion the first week of June/06. The staff were extremely friendly. I have no complaints about the hotel or the service. It was all excellent (despite the GradWeek guests.) I would have changed the following: 1. Don't bother getting the continental breakfast at the hotel. The menu is limited to cereal and fruit and not quite worth the extra daily charge. 2. Take SEVERAL $1 dollar bills because EVERYONE in Cancun will be asking for a tip. But when you consider that the housekeepers only make $5 dollars per day, don't skimp out on them. 3. Be prepared to spend $$$. Even though you are in Mexico, it seems that food is more expensive that the U.S. And again, everyone is looking for a tip.

    Anna from Smyrna, TN
    5.0
    out of 5

    “Best Hotel in Cancun”

    THe Hotel staff was so very helpful. They constantly went above and beyond during our stay. The staff also told us the best resturants to eat at, what bus routes to take and even told us the best shops to go to.

    Michelle from Florida
    5.0
    out of 5

    “In the middle of Everything!”

    Went with 2 girlfriends & we had the best time, this hotel was great. Hotel staff was friendly & attentive. It was within walking distance to shops, clubs & restaurants-you do not need to look no farther for a hotel this one is it!!!!!! When I go back to Cancun, this is the hotel I will be staying at!

    nicole from los angeles, ca
    5.0
    out of 5

    “great and inexpensive”

    the hotel is a great hotel and inexpensive with a great view. located in the center of all the shops, clubs and resturants.

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    Showing 1 - 10 results (of 327) · See more Krystal Cancun reviews

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    Krystal Cancun

    Blvd. Kukulcan Km 9, , Zona Hotelera Cancun, QROO , 77500 Mexico

    Sorry, we're unable to show you a map of location right now.
    We have detected you are either using an old browser or one not compatible with our maps.

    Nearby Points of Interest

    • Cancun Convention Center - 0.1 km / 0.1 mi
    • Nautilus Diving and Training Center - 0.4 km / 0.3 mi
    • Plaza Caracol - 0.6 km / 0.4 mi
    • Cancun Golf Club at Pok Ta Pok - 1.6 km / 1 mi
    • Playa Tortuga - 2.5 km / 1.6 mi
    • La Isla Shopping Mall - 3.3 km / 2.1 mi
    • Acuario Interactivo - 3.4 km / 2.1 mi
    • Yamil Lu'um - 3.4 km / 2.1 mi
    • Playa Langosta - 3.9 km / 2.4 mi
    • Luxury Avenue - 4.4 km / 2.7 mi
    • Museo de Arte Popular Mexicano - 4.7 km / 2.9 mi
    • Playa Linda - 4.9 km / 3.1 mi
    • Playa Las Perlas - 6.1 km / 3.8 mi
    • Aquaworld - 6.4 km / 4 mi
    • Playa Delfines - 8.9 km / 5.5 mi

    Location Highlights

    • Marina nearby
    • On beach
    • In entertainment district
    • Convention center nearby

    The preferred airport for Krystal Cancun is Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 km / 10.6 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Cancun, Quintana Roo, Mexico (CUN-Cancun Intl.)

    Area:

    Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.

    Krystal Cancun

    Blvd. Kukulcan Km 9, , Zona Hotelera Cancun, QROO , 77500 Mexico

    Most recent booking for this hotel: less than 15 hours ago.
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