GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Junior Suite - All-Inclusive
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Junior Suite Ocean View
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Junior Suite Ocean Front - All Inclusive
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Gran Junior Suite Beach Front Walk-out
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Gran Master 1Bedroom Ste
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Gran Jr. Suite Ocean View
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Gran Master One Bdrm Ste. Ocean View
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Gran Presidential Ste Ocean View
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
|
Family Junior Suite - All Inclusive
|
|||||||||||||||||||||||
| |||||||||||||||||||||||
| Master Suite Ocean Front | |||||||||||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities include:
Land activities include:
Lessons/classes include:
Kids' club
Entertainment
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
A 2-story health club contains men's and women's massage and steam rooms and includes an air-conditioned fitness center featuring cardio and weight machines, free weights, and an aerobics area. As part of the all-inclusive plan, a large, air-conditioned clubhouse provides supervised activities for children. Complimentary wireless Internet and a 24-hour business center with 6 meeting and conference rooms are available. Guest parking is complimentary. Gran Caribe Real Resort & Spa All Inclusive feature direct beach access.
Daylight activities include pool aerobics, bingo, cooking and Spanish lessons, and handicrafts as well as athletic competitions. In addition to complimentary beach cabanas and beach sun loungers/chaise longues, umbrellas, and towels, this property offers onsite bicycle rentals. After-dark activities include karaoke and stage shows in an air-conditioned theater four nights weekly.
Gran Caribe Real Resort & Spa purifies its water.
Rooms
The Gran Caribe Real Resort & Spa All Inclusive offers 487 air-conditioned guestrooms in a 6-story tower. Salmon-colored buildings with white roofs feature Moorish-style domes and decorative oval windows. Balconies and ground-floor terraces provide views of either the Caribbean Sea to the east, Nichupté Lagoon, on the western side of Cancún Island, or the resort's gardens and neatly trimmed lawns.
White walls and ceilings include bas-relief headboards in a nautilus-shell pattern. Floors are pink marble, furniture the color of honey, drapes dark green, and bedspreads in a floral pattern. All rooms provide CD and DVD players, minibar, and makeup/shaving mirrors. In-room safes are available. Some rooms offer complimentary wireless Internet access.
All-Inclusive Golf is offered with select room type categories. Please refer to the individual room descriptions for details.
All-Inclusive plan - Rate includes the following:
Restrictions may apply.
Room Amenities
Dining
Gran Caribe Real Resort & Spa All Inclusive features show cooking. Inquire with resort staff for details and locations.
Gaviotas - Beachfront restaurant and bar. Show cooking. Featuring pasta, seafood, and vegetarian fare. Open for breakfast, lunch, and dinner. Bar open at night.
Albatros - Casual restaurant overlooking the beach and pool. Buffets, à la carte menus, and show cooking. Open for breakfast, lunch, and dinner.
Health, Sushi, & Snack Bar - Located beside the pool and overlooking the ocean. Light, Japanese-influenced fare. Nonalcoholic beverages and juices with Caribbean accents. Open from mid-morning until late night.
Maria's - Contemporary Mexican cooking in an aristocratic and historical atmosphere. À la carte menu and show cooking. Open for dinner.
Trade Winds - Light, Mexican-influenced fare and snacks. Beverages and Caribbean drinks. Located on the beach with a deck featuring swings, hammocks, lounges, and double sun beds. Open at night.
Sunset Grill - Casual, all-day à la carte dining. Open for lunch and dinner.
Il Pescatore - Italian restaurant and bar offering à la carte options and cooking demonstrations. Open for dinner.
Lobby Bar - Located beside the quieter, smaller pool overlooking the lagoon. Views of the ocean and large pool. Happy hour. Live entertainment every evening. Open from morning until past midnight.
All-Inclusive Clubs - Two clubs offering 24-hour self-service snacks, an international open bar, games, and activities.
Show Bar - Bar open for entire length of show. Air-conditioned theater offering a selection of shows including Tropical, International, Caribbean, Pre-Hispanic, Mexican, and Le Fantastique.
Recreation
The All Inclusive Plan includes use of one racquetball court, and two squash courts. Other facilities include a recreation area containing a half basketball court, bocce, Ping-Pong tables, shuffleboard, horseshoes, a maze, and giant outdoor chess.
As part of the All Inclusive Plan, guests may use pedal boats and kayaks at a marina on Nichupté Lagoon 2.5 miles (4 km) away. A water sports center at the hotel arranges rentals of snorkeling gear, boogie boards, Jet Skis, windsurfers, motor boats, and Hobie Cat sailboats and also books scuba diving and snorkeling lessons and excursions, parasailing flights (including Skyrider flights for two), and fishing trips. Cancún has two 18-hole golf courses, Cancún Golf Club, 2.75 miles (4.5 km) away and Hilton Cancún Golf Club, 4 miles (6.5 km) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 687) · See more Gran Caribe Real Resort & Spa All Inclusive reviews
out of 687 reviews
“Gran Caribel Real Rocks!”
As you walk in you are greeted, and then you see the beautiful view. OMG! Very nice lobby. The staff was wonderful, we didn't expect this much attention. Will definitely go back to GCR!
“Can't wait to go back in January”
Me and my husband just got back last week. And we had the most relaxing vacation ever. I actually miss the hotel staff. How often would you say that about a staff??? Food wasn't that great..But the staff the service we received, made it all right....Make sure don't use the room phone to call anywhere, we end up paying almost $300.00 worth of just a few phone calls. The place is beautiful. You must pick this hotel. Its worth every penny you spent there....
“Wonderful trip!”
We had a great experience! The staff is very friendly and treated us great. We enjoyed the meals in The Albatross restaurant the most. Dinner at Maria's was very good, but you must make reservations - do it as soon as you know what night you want to go there. I wish they had heated the pool at least a little as it was way too cold! Our bed was hard and uncomfortable but it appears they are in the process of upgrading all the beds in the hotel. The most comfortable bed in the room was the sofabed! The food was very good, the alcoholic drinks were a little weak but you can drink all you want so that's okay! I would definitely go back!!!!
“Very Impressive”
The Royal hotel was an amazing hotel. They had good food, terrific drinks, great entertainment in the lobby. The pools are awesome. The beach front was wonderful, lots of seats to choose from. The staff was wonderful. They catered to your every whim. Would I stay there again? Absolulety!!!!! This place was paradise. If you want a great hotel this is the one. You wont be dissapointed.
“Can't wait to go back !”
My boyfriend and I traveled to Cancun May 23rd-27th it was our first time there, it was absolutely beautiful! This hotel was amazing We enjoyed the buffet restaurant at the poolside. The beach is beauitful as well. Next time we travel to Cancun we will be staying here. Our rooms were nice and cozy , they did a great job of keeping our room clean...everything was well maintained, with a very friendly staff. GREAT location...over all this hotel was amazing! I had a wonderful time!!!! :)
“Would like to go back...SOON!!!!”
The hotel was nice. The rooms were very clean and updated. Great air condition. The bed were a bit too firm. The housekeepers were AWESOME! The food was good; the buffet was the best. (when they say the restaurant is air conditioned that means it's only about 10 degrees cooler than outside. In other words it's HOT) The waiters in the restaurants were very friendly and helpful. However, the pool staff were not so helpful or friendly. Unless you were a young female. The main pool was not as clean as I would have liked; way too small for this size of a hotel. We mainly chose this hotel for the beach and we were not disappointed. It was BEAUTIFUL!!! There were way too many children at this resort; but good for families traveling with children. For the price you can't go wrong!
“We will return.....”
My wife and I came to Cancun for our 2nd anniversary. We booked the resort online and didn't know what to expect. We were thoroughly pleased. From the dinners, to the shows, the beach access, the room and especially the people there like our concierge, Albert. We cannot wait to return.
“Wonderful for the family or adults only.”
Our experience at the Gran Caribe Real beat our expectations. The grounds, lobby, and rooms were very clean and well kept. The staff was friendly and always had time to help out or just say "hi" ("hola"). The food was well balanced and met all of our needs. Our favorite restaurant was Maria's - excellent steak. We ate there twice. The pool activities were numerous and entertaining. The night life was what you make of it. Totally enjoyed morning coffee on the balcony, taking in the sea breeze and the sight of the multicolored water. I would definitaly recommend.
“We Loved Our Stay!!”
We stayed here for an entire week. The only slight problem was our initial room did not include the bunk beds and they had to change our room location. Other than that, we had an amazing experience. The staff was friendly, the rooms comfortable and my kids had a blast. There were planned activities ever day around the pool, the kids pool area has slides and was a lot of fun. The food was good – even my kids who are picky eaters were able to find something every single meal that satisfied them. We made reservations at the restaurant on site and had an amazing meal! I also took my mother along on the trip who has difficulty walking. Every time we entered the dining rooms the wait staff helped her to her table and even waited for her to fill her plate and carry it back to the table for her. Every staff member we encountered was friendly, helpful and we will definitely stay here the next time we visit Cancun.
“awsome”
Resort was excelant. All the staff was great and very helpfull and friendly. The only thing that could use a little improvement would be the food. I will return for another stay.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 687) · See more Gran Caribe Real Resort & Spa All Inclusive reviews
Please upgrade by downloading a new version on the Microsoft website.
Then come back to Expedia and enjoy a faster, more secure experience.
Boulevard Kukulkan, Km. 11.5 Cancun, QROO , 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Gran Caribe Real Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 15.2 km / 9.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Boulevard Kukulkan, Km. 11.5 Cancun, QROO , 77500 Mexico
