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Reviews of Hamilton’s Queanbeyan Motel

3.5 out of 5
Hamilton’s Queanbeyan Motel
53 Tharwa Road, Queanbeyan West, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 221 reviews" "
Rating 8 - Good. 89 out of 221 reviews" "
Rating 6 - Okay. 25 out of 221 reviews" "
Rating 4 - Poor. 6 out of 221 reviews" "
Rating 2 - Terrible. 3 out of 221 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, lovely bathroom and very comfortable bed. Surprisingly quiet considering its location.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfotable and well kitted out. Thanks.
Stayed 1 night in Nov 2023

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for visiting Canberra
Location is great , room had everything we needed. Very clean & tidy.
Stayed 2 nights in Nov 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, Clean and Spacious.
Hamilton's Queanbeyan Motel has good sized rooms with comfy beds and renovated bathrooms. The staff are very welcoming and the motel is well situated, although street traffic noise is noticeable.
Stayed 1 night in Nov 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short or long term stay
A lovely clean and large room with full sized fridge and a large bathroom with great water pressure. EV charging available. Friendly staff and very welcoming.
Stayed 1 night in Jun 2023

8/10 Good

John

Travelled with partner
Liked: Property conditions & facilities
comfortable and clean
Stayed 1 night in Jun 2023

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here in the past & other than road noise overall rooms are clean & tidy
Stayed 2 nights in May 2023

10/10 Excellent

Sharne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Staff were amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous room. Kitchen facilities great. Comfy bed and huge towels, it’s the little touches that have made the stay great for us.
Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for my purpose. Very clean . Lovely staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had a laundry I could use.I love the kitchenette in the rooms. Staff are friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location. Room was well set out and clean
Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Excellent location in Queanbeyan.
Stayed 4 nights in Jan 2023

2/10 Terrible

Jo

Disliked: Staff & service
Stayed 1 night in Jan 2023

6/10 Okay

Gary

Stayed 1 night in Dec 2022

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everythink very good will be staying there again staff very helpfull.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room and facilities very well maintained, bed extremely comfortable. For the EV set, a recharging station appears to be almost ready to be available.

6/10 Okay

Tony

Stayed 1 night in Oct 2022

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness
The room was very small. Expected the room to be much bigger, the photos online deceiving. The room was clean and the bed was very comfortable which was appreciated. However the road noise was a little too prominent and the hot water for the shower fluctuated hot/cold/hot. Appreciated having a microwave to heat meals. Also appreciated having a freezer to keep our frozen goods and ice packs frozen.
Stayed 1 night in Oct 2022

8/10 Good

Kate

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and spacious room with a very useful kitchenette.
Stayed 1 night in Sep 2022

10/10 Excellent

Natalie

Stayed 4 nights in Aug 2022

6/10 Okay

Rod

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are ok
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was poorly maintained, especially the bathroom. The extractor fan needs cleaning of dirt and grime. There was a dusty/smoky smell that caused irritation and coughing overnight. The room was non-smoking but smelt of smoke, possibly in the sheets and bedlinen.
Stayed 1 night in Jul 2022

10/10 Excellent

Tanith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay comfortable beds , fantastic shower , great heating ,very clean , overall a lovely place.
Stayed 2 nights in Jul 2022
Response from Kay and Jag on 19 July 2022
Dear Tanith, Thank you for taking time to post a review. We are so glad to hear that you enjoyed your accommodation, as well as the service. We look forward to seeing you again. Regards

10/10 Excellent

Surya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, beautiful room.
Stayed 1 night in Jul 2022
Response from Kay and Jag on 19 July 2022
Dear Surya, Thank you for choosing to stay with us, and for taking the time to write a review. Please to know you enjoyed your stay with us and we look forward to seeing you again. Regards

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
Lovely motel with everything we needed
Stayed 1 night in Jul 2022
Response from Kay and Jag on 19 July 2022
Dear Stefan, Thank you for choosing to stay with us and providing us such a positive feedback. We look forward to seeing you again. Regards

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kay, the Manager was very professional throughout the whole booking process. We've stayed on two occasions recently. Both rooms were quiet despite being situated near a cross road intersection, and were nice and warm despite the cold weather outside. The rooms have been renovated to a high spec, and the shower pressure was really good! A good amount of complimentary tea/coffee & toiletry provisions were included. The only negative for us was the mattress. Both times they were quite firm and a bit uneven, & the fridge in one of the rooms was a bit noisy during the night. Overall, good value and a convenient location.
Stayed 1 night in Jul 2022
Response from Kay and Jag on 19 July 2022
Dear Graeme, We very much appreciate your comments regarding your stay at the Hamilton's, it was lovely to meet you both. It is always a pleasure to receive such a positive feedback. Apologies for the inconvenience caused due to the firm mattress. We have recently acquired some new mattresses from AH Beard, some without toppers and some with. We would recommend you to try one of our rooms with mattress-topper next time you choose to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards

10/10 Excellent

Ernest

Stayed 1 night in Jun 2022

8/10 Good

neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy position
Stayed 1 night in Apr 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Very Pleasant and quick Check-in. Spacious and comfortable room
Stayed 3 nights in Apr 2022

8/10 Good

Grace Janice

Stayed 2 nights in Apr 2022

8/10 Good

Joanne

Stayed 1 night in Apr 2022

10/10 Excellent

W H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, clean, tidy, and friendly staff.
Stayed 3 nights in Mar 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Amanda, CRONULLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the rooms were neat, clean and very fresh. The amenities look newly renovated, so everything feels and smells clean and new. It was an enjoyable overnight stay.
Stayed 1 night in Feb 2022
Response from Kay on 1 Mar 2022
Dear Amanda, Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed the facilities. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our motel in the future.

8/10 Good

Frank

Stayed 1 night in Feb 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2022
Response from Kay on 1 Mar 2022
Dear David, Thank you for giving us 5 stars. Regards

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, spacious and beds were very comfortable, kitchenette was well equipped a very enjoyable stay. Would highly recommend.
Stayed 2 nights in Jan 2022
Response from Kay on 8 Feb 2022
Dear Craig, Thank you for taking time to post a review. Pleased to know you had a comfortable stay with us. We look forward to seeing you again.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Old school Motel but upgraded and very clean and inexpensive , great for a few nights in Canberra area, close to almost everything. Would recommend and stay again.
Stayed 2 nights in Jan 2022
Response from Kay on 18 Jan 2022
Dear Keith, Thank you for taking time post a review. Pleased to know you liked the motel and enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in line with listing details. Close commute to Queanbeyan CBD.
Stayed 1 night in Dec 2021
Response from Kay on 19 Dec 2021
Dear Robert, Thank you for taking time to post a review. Pleased to know you liked our property and enjoyed your stay. We look forward to seeing you again. Regards

10/10 Excellent

Xiaoyulong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception, very friendly and considerate, first time being in Queanbeyan and she provided me a lot of useful information travelling to Canberra which is great, give her a RAISE!!!
Stayed 3 nights in Dec 2021
Response from Kay on 16 Dec 2021
Dear Xiaoyulong, Thank you for your time to post a review. Pleased to know you enjoyed our customer service. We look forward to seeing you again. Regards

8/10 Good

Sally

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well allocated rooms (particularly loved the bathroom). Friendly, helpful staff. Very pleasantly surprised by the quality. Would not hesitate to stay again.
Stayed 1 night in Dec 2021
Response from Kay on 15 Dec 2021
Dear Sally, Thank you for taking time to post a review. Pleased to know you enjoyed our renovated rooms and our customer service. We look forward to seeing you again. Regards

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kay on 13 Dec 2021
Dear Kristy, Thank for taking time to rate our property. We look forward to seeing you again. Regards

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Staff were lovely / super friendly. Rooms were spotless.
Stayed 1 night in Nov 2021
Response from Kay on 1 Dec 2021
Dear Kristin, Thank you for taking time to post a review. Very pleased to know you enjoyed our customer service and our renovated rooms. We look forward to seeing you again. Regards

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, room was lovely and clean.
Stayed 1 night in Nov 2021
Response from Kay on 28 Nov 2021
Dear Jodi, Thank you for taking time to post a review. Pleased to know you enjoyed our customer service and the renovated rooms. We look forward to seeing you again. Regards

10/10 Excellent

Kristin

Stayed 1 night in Nov 2021

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, super clean and comfortable.
Stayed 1 night in Oct 2021
Response from Kay on 28 Nov 2021
Dear Kyle, Thank you for taking time to post a review. Pleased to know you enjoyed your stay with us. We look forward to seeing you again. Regards