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Reviews of The Porterhouse

3 out of 5
The Porterhouse
1 Station Rd, Willingham, Cambridge, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 86 reviews" "
Rating 8 - Good. 27 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The whole checkin experience was excellent from the owners of this great pub/restaurant/guesthouse despite them not having a clue that i was staying due to Expedia not informing them of my arrival. However they worked around this, and made me feel welcome and even upgraded me to a suite, I did have to pay direct, but assured a refund if the Expedia payment is also taken
Stayed 1 night in May 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel above the pub. Food is excellent. Rooms are comfortable. Breakfast is self service continental in a comunal kitchen. Staff are really helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay with a difference
Would stay again - good value and a delightful set up with your room and bathroom and seperate kitchen facilites - very well thought through
Stayed 1 night in Sep 2023
Response from Barry & Fran on 16 Oct 2023
Thank you so much for such a lovely review. It means so much as a small independent business :-)We look forward to welcoming you again soon.

8/10 Good

Hilary

Travelled with partner
Liked: Amenities
Rather noisy road
Stayed 2 nights in Aug 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was above a pub but no noise and very clean roonm, nice kitchen
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Stayed 1 night in Jul 2023

8/10 Good

Cyrus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Upon an early arrive I was politely greeted at the bar, and told that they would check to see if my room was ready, which it was. I was booked in for one night, on a friday, in mid July +28°C. I had the front room by the main road and had to keep the windows open and the two supplied fans switch on all night, which others may find noisy but I slept pretty well. The place was very clean but a bit cramped for a twin room with an en-suite shower room with very good water pressure. I ate in the restaurant and the food was very good. The beer garden is very stylish and a huge suntrap, Shades are provided.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Michael

Stayed 1 night in Apr 2023

6/10 Okay

FRANCES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Willingham stay
I picked the Porterhouse due to its location for work the next day. Check in was fine and to have a little kitchen on hand was a lovely touch and help yourself to what you might like if you wanted to use it (I only used the kettle to make a drink) The wifi was not working at all during my stay which was really annoying as I needed it for work and the french doors in the kitchen kept blowing open and the heating would not come on so it was cold. It is right on the side of the road by traffic lights so for me personally the road noise was too much and the lack of internet and being cold meant I didn't enjoy my stay there as much as I could have. The place is clean, the kitchen great and there is pub food which I didn't try, and if you are used to road noise it could be great for others, just not right for me I'm afraid.
Stayed 1 night in Apr 2023
Response from Porterhouse team on 6 Apr 2023
Hi Frances thank you for taking the time to leave feedback although we are disappointed to read you didn't enjoy your stay fully. We have checked with the staff on duty and whilst you did mention that the wifi wasn't working there was no mention of the patio doors or heating? Obviously it's not usual for patio door to blow open nor for the B&B to be cold so letting us know by calling the numbers left in the check in information, on the blackboard or popping downstairs as the pub is open until 11pm, would have helped solve these issues and ensured your stay was more comfortable. We are more than happy to help and strive to ensure our guests are happy. We did explain when we saw you that ourselves provider (Virgin Media) was experiencing outages so for this we do apologise however on this occasion was beyond our control.Lastly, we do make it clear in the property description on all of the partner booking sites that the pub is located on the crossroads and above the bar so an element of noise is to be expected.

10/10 Excellent

Claire

Stayed 1 night in Mar 2023
Response from Porterhouse team on 6 Apr 2023
Thank you Claire for taking the time to leave us feedback! We hope to see you soon :)

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Rosemarie

Stayed 1 night in Aug 2022
Response from Management at the Porterhouse on 26 Aug 2022
Hi Rosemarie, this is disappointing to hear. We would be really grateful if you could contact us so we understand why you felt we were substandard? We do clearly state that the breakfast provided is a continental one .

4/10 Poor

K

Stayed 1 night in Aug 2022
Response from Chloe on 18 Aug 2022
Hi Kim, this is disappointing to hear. We would be really grateful if you could contact us so we understand why you felt we didnt do a great job. Kind regards Chloe

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Graeme

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Management at the Porterhouse on 29 June 2022
Hi Graeme, We are really disappointed and confused about your feeback score. At no time did your guests mention they were disatisfied, in fact they both made a point of saying how nice their rooms were, ate lunch with us (again saying how nice it was) and we even made arrangements for them to check in early. Is this a case of confusing our B&B with another property recently used?

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porterhouse Stay
All the staff were really friendly and helpful, especially Chloe L, and Rosie in the Tee Pee restaurant. We found the room spotless and comfortable, and enjoyed the continental breakfast set-up.
Stayed 1 night in Jun 2022
Response from Management at the Porterhouse on 29 June 2022
Thanks so much Clive, we are delighted you enjoyed the Porterhouse. We really do have the best team and weve passed your comments on to Chloe and Rosie. We hope to see you again soon.

10/10 Excellent

kehinde

Stayed 2 nights in Jun 2022
Response from Management at the Porterhouse on 29 June 2022
Thank you so much for leaving us great feedback. We hope to see you again

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2022

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio room well equipped with more than enough for breakfast
Stayed 2 nights in Oct 2021

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy place for Cambridge.
A nice pub/restaurant with on site parking. Helpful staff once we got checked in. The room was clean and well kitted out. I loved the self prepare breakfast arrangement. There was a kitchen with m/wave, toaster kettle, fridge etcetera. Just the job for a breakfast where I could choose when and where I wanted my breakfast. A tiny bit disappointed that my call regarding room availability time was not returned but a small blip in a great stay.
Stayed 1 night in Oct 2021

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and very comfy bed Parking could get bit busy at times
Stayed 1 night in Sep 2021

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely spot to stay
I have stayed at the Portahouse a few times and I am glad I do, very nice place and the staff are friendly and very close to where I work when in the area.
Stayed 1 night in Jul 2021

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The Porterhouse on 1 Sept 2020
Thanks so much for taking the time to let us know your feedback. We hope to see you again soon.

10/10 Excellent

NICHOLAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fist time stay.
Wow what a lovely place to stay, I was a little concerned when I first arrived to check in as the bar area had a few rowdy patrons, however they left relatively early and there was no noise following this. The room was nice, well decorated and comfy bed, would have liked thicker pillows, however this did not affect my sleep. The Kitchen was always stocked with nice breakfast essentials and allowed an away time from the bedroom. Overall a very nice place to stay.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent apart from the fact there was no heating on at all and in the night it went below zero. I mentioned this to the staff and they said they would change it. I could not watch TV or sit for breakfast it was too cold and miserable.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful pub. Didn't realise the rooms were up rather narrow stairs. Otherwise, the stay was fine.
Stayed 2 nights in Jan 2020

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, very clean and OK food downstairs. Highly recommended
Stayed 1 night in Oct 2019

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porterhouse
Great value for money, nice breakfast, quiet, had lovely evening meal. All good.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Kitchen area for breakfast, great having the coffee bags (a coffee plunger would be better), very tasty food in restaurant, warm welcome on arrival.
Stayed 1 night in Sep 2019

10/10 Excellent

Michael, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B
Visiting for an overnight stay. The studio was roomy, with sitting room, kitchen and bathroom. Pub downstairs was very quaint. Enjoyed the local craft beer festival and meeting everyone!
Stayed 1 night in Jun 2019
Response from The Porterhouse on 19 Aug 2019
Thank you for your lovely review and so glad you enjoyed your stay with us. Hope to see you again.

8/10 Good

Rheanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, beautifully kept and well stocked. Very friendly helpful staff. Delicious food. Excellent WiFi connection. The only downside for us was the location: as it was a hot night I had left a window open overnight and we were woken very early by traffic. It is possible that, if we had used the fan provided instead, this wouldn't have troubled us.
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Stayed 1 night in Jun 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and helpful. Lovely selection of food for breakfast.
Stayed 1 night in May 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room/suite and good foood
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Studio with its own kitchen. Good sized bathroom and breakfsast items supplied in the room - really cosy.
Stayed 2 nights in Feb 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
All good. Very happy.
Stayed 3 nights in Jan 2019

8/10 Good

Dave, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, but.
Can not fault the accommodation at all, very clean well presented and a great location for what we were doing that weekend. Let down by the lack of a cooked beakfast. Although the web site does not say a cooked breafast is supplied it does not say a continental is. As for continental very poor attempt made. Low fat yoghurt, bread and a bit of fruit. No hame cheese or eggs available. When we asked about breakfast the employee said there is a coop down the road if you want some cheese. Accommodation 10/10 Food 2/10 Would i stay again No. But only because I want a cooked breakfast.
Stayed 3 nights in Aug 2018

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Roy, Watford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay out of Cambridge City Centre
Arrived and received a very warm welcome. Rooms are above pub, but heard no noise. Own entrance from car park. Room very comfortable as was the bed. No staff or owners living on site, but assured that phone numbers left would be answered. Breakfast is DIY in a kitchen area. Plenty of food left out including fresh fruit, yoghurts, bread & croissants. The property is about a 20 minute drive from Cambridge, otherwise there is a park & ride a short drive away. If visiting Cambridge again we will definitely stay at The Porterhouse.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was further out of the city than we anticipated we enjoyed our stay. The room was clean and sufficient for our two night stay. Special mention has to be made of the amazing pizza we were served in the hotel dining room.
Stayed 2 nights in Jun 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Nice hotel, great location.
Stayed 1 night in Jun 2018

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic B&B with great food!
This is a nice pub B&B and lovely rooms upstairs. The staff and welcoming and friendly and the food here is great! The rooms are clean, good decor and wifi is great too. The best part of this B&B is breakfast in bed, as they have a self service kitchen with lots of options.
Stayed 1 night in May 2018