Exterior

Reviews of Divya Sutra Plaza and Conference Centre Calgary Airport

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 719 reviews" "
Rating 8 - Good. 201 out of 719 reviews" "
Rating 6 - Okay. 97 out of 719 reviews" "
Rating 4 - Poor. 59 out of 719 reviews" "
Rating 2 - Terrible. 80 out of 719 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Casey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud. Dirty. Poor service. Run down. Won’t recommend.
Stayed 3 nights in May 2024

8/10 Good

Josephine, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean . Staff are helpful and friendly .
Stayed 2 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Josephine ,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and that you found our staff to be helpful and friendly. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management

4/10 Poor

Anil

Travelled with partner
Stayed an extra night and thought our room would be cleaned and it wasn’t. They also cancelled the fob for the extra night. Had to get it reset
Stayed 1 night in May 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for great price
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Wesley ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

2/10 Terrible

Krystal

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never return to this hotel or recommend anyone. The hotel rooms themselves are dated. There are stains absolutely everywhere. The washroom was questionable. Wasnt comfortable enough to shower there. There were wedding receptions being held every night we were there and the bass from the ballrooms were heard and felt from our room on the 4th floor. People on the same floor were slamming their doors so loudly. The staff is unpleasant and rude. You have to pay the full amount of the stay right when you check in. They have the audacity to request for tips upon arrival on the cc machine. Be aware that there is a good chance mastercard will flag and freeze your card when trying to pay so have alternative payment available if you want to stay here. For the price they charge your better off paying a few bucks.more for a better hotel
Stayed 3 nights in May 2024

2/10 Terrible

Chris

Disliked: Staff & service, amenities
The front desk attendant was very rude. I was very tired front a long flight and just wanted to go to my room that i reserved.
Stayed 7 nights in May 2024

10/10 Excellent

NAVDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Navdeep ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

6/10 Okay

Shane

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
I loved that it was pet friendly, but the rooms are very dated and in need of repair. The shower in my room was barely hanging on for dear life.
Stayed 2 nights in Apr 2024

2/10 Terrible

Nahom

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy from conference room 12 midnight plus and noise in the mornings
Stayed 1 night in May 2024

10/10 Excellent

Abd Al Mageed

Liked: Cleanliness, staff & service, property conditions & facilities
This is the place I stay every time I’m in Calgary
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Mr. Mageed,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Roschellie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel suprised me to be honest👍 it was almost perfect. The room was clean and sheets smell so nice. The only thing is everything ha a price, or to be bought, from toothbrush, toothpaste etc. I guess it wouldnt hurt if you guys give it for free..
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Roschellie, Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your suggestion regarding about the Your suggestion regarding additional amenities is noted .We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements to our room amenities. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Sincerely, Divya Sutra Management.

2/10 Terrible

sakshi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
we stay 3 days and we cant sleep lots of parties loud music. For relaxtion this hotel not recomended. washbasin broken. reception will not help u at all.
Stayed 3 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Sakshi, Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with washbasin please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience .Thanks for understanding! Sincerely, Divya Sutra Management

6/10 Okay

Matthew

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location. Could be a great property if it was maintained properly. Grounds generally look like they havent been maintained in years. Poor exterior paint job, painters got paint everywhere. Renos done very cheaply or half done, so any good is offset by the negative. Room and beds were decent, bathrooms were old stained and gross. If your goins to spend the money on updatea dont leave old stained sinks, dont use cheap tiles that look dirty. Anyway, has alot of potential that is being wasted. Im guessing the owner is happy making a good amount off current ratea, the place looked busy despite all the downsides.
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Matthew,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the renovations, paint jobs, bathrooms elevator, and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Gary ,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit. Sincerely, Divya Sutra Management.

2/10 Terrible

Borhan

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very bad experience
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Borhan,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean
Stayed 1 night in May 2024
Response from Sincerely, Divya Sutra Management on 21 May 2024
Dear Lara, thank you so much for your positive feedback and your 5- stars rating. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and spacious. We appreciate your patronage and look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 21 May 2024
Dear Lara ,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and very spacious. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, check in and out was easy, staff was friendly, price was adequate
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Graeme, We greatly appreciate your fantastic review! It's wonderful to hear that you found our staff to be exceptional and our rooms lovely, especially at such a great price. Thank you for recommending us, and we hope to welcome you back soon for another amazing stay at Divya Sutra Plaza and Conference Centre Calgary Airport! Sincerely, Divya Sutra Management.

8/10 Good

TODD

Liked: Staff & service, amenities, property conditions & facilities
Pool was warm, room was very clean, staff weee friendly and helpful. Wish their hot tub was working.
Stayed 3 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Todd,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations.However, we apologise for the hot tub not working, but we did have fixed it now. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

4/10 Poor

Haolong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bunch of guys held a party in the hotel No tooth brushes No hair dryer No body washer only soap No sockets If you r here to stay a night, it’s a Okay, but dont you ever imagine you r gonna have a comfortable night
Stayed 1 night in May 2024

10/10 Excellent

Gagandeep

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Gagandeep ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

4/10 Poor

Hasan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty loud construction and drilling noises in the room next to me at 9 am, maids ignored do not disturb sign.
Stayed 3 nights in May 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe all around slept comfortably enjoyed my stay
Stayed 2 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Darcy ,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future! Sincerely, Divya Sutra Management.

4/10 Poor

Mohammad

Disliked: Cleanliness
Not clean
Stayed 4 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Mohammad,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding! Sincerely, Divya Sutra Management

10/10 Excellent

Balbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet place. Also convenient to many locations.
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
2.Dear Balbir ,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future! Sincerely, Divya Sutra Management.

6/10 Okay

Babalpreet

Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Babalpreet,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Divya Sutra Management on 16 May 2024
Dear Simon,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Mar 2024
Response from Divya Sutra Management on 16 May 2024
Dear Arlette,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management

8/10 Good

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Apr 2024
Response from Divya Sutra Management on 16 May 2024
Dear Arlette,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management

10/10 Excellent

norlea

Travelled with family
it’s Good
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Norlea,Thank you very much for taking the time to rate our hotel with 5 stars! We're glad to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again in the near future for another memorable stay!Sincerely,Divya Sutra Management

10/10 Excellent

Shaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & lovely rooms for an amazing price! Highly recommend!
Stayed 1 night in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Shaida,We greatly appreciate your fantastic review! It's wonderful to hear that you found our staff to be exceptional and our rooms lovely, especially at such a great price. Thank you for recommending us, and we hope to welcome you back soon for another amazing stay at Divya Sutra Plaza and Conference Centre Calgary Airport!Sincerely,Divya Sutra Management

10/10 Excellent

Tedros

Stayed 1 night in May 2024
Response from Divya Sutra Management on 16 May 2024
Dear Tedros,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management

10/10 Excellent

Satwinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Satwinderjit,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management

8/10 Good

Nibras

Liked: Cleanliness, staff & service
Good for the money paid
Stayed 1 night in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Nibras,We're glad to hear that you found value in your experience at Divya Sutra Plaza and Conference Centre Calgary Airport. Providing excellent value for our guests is a top priority for us, and we're delighted that you feel your stay met your expectations. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

8/10 Good

Erling

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Divya Sutra Management on 15 May 2024
Dear Erling,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management

6/10 Okay

Terry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Divya Sutra Management on 16 May 2024
Dear Terry,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management

10/10 Excellent

Kendall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Kendall,Thank you so much for taking the time to leave us a 5-star review! We're happy to hear that you had a wonderful experience at Divya Sutra Plaza and Conference Centre. Your support means the world to us, and we can't wait to welcome you back again soon!Sincerely,Divya Sutra Management

10/10 Excellent

Nathaniel Dan

Travelled with partner
Liked: Amenities, property conditions & facilities
Stay was perfect
Stayed 3 nights in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Nathaniel,Thank you so much for taking the time to leave us a 5-star review! We're happy to hear that you had a perfect experience at Divya Sutra Plaza and Conference Centre. Your support means the world to us, and we can't wait to welcome you back again soon!Sincerely,Divya Sutra Management

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and is peaceful with a nice location. There should be a basic cutlery still it was worth the price paid.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Swati,Thank you for your glowing review! We're delighted to hear that you found Divya Sutra Plaza and Conference Centre clean, peaceful, and well-located. We appreciate your feedback regarding the cutlery and will certainly take it into consideration for future improvements. We're glad that you still found your experience to be worth the price paid. Your satisfaction is our priority, and we look forward to exceeding your expectations on your next visit!Sincerely,Divya Sutra Management

10/10 Excellent

Avtar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Divya Sutra Management on 14 May 2024
Dear Avtar,Thank you so much for taking the time to leave us a 5-star review! We're glad to hear that you had a wonderful experience at Divya Sutra Plaza and Conference Centre. Your support means the world to us, and we can't wait to welcome you back again soon!Sincerely,Divya Sutra Management

6/10 Okay

Josephine, Calgary

Stayed 4 nights in Mar 2024
Response from Divya Sutra Management on 14 May 2024
Dear Josephine, We're always striving to enhance our guests' experiences. If you have any specific areas you feel we could improve upon, we'd love to hear your feedback. Your input is invaluable to us in our continuous efforts to better serve you.Sincerely,Divya Sutra Management

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
As expected, great value
Stayed 1 night in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Carmen,We're glad to hear that your experience at Divya Sutra Hotel lived up to your expectations and provided excellent value for your stay. Ensuring that our guests receive exceptional value for their money is one of our top priorities, and we're delighted that you found your stay to be worthwhile.Thank you for choosing Divya Sutra Hotel, and we look forward to welcoming you back for another great value stay in the future!Warm regards,Divya Sutra Management

4/10 Poor

Lacey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly, hotel and property itself is in need of some care and attention. Shower head was loose and didnt spray properly, and the elevator does sudden drops when in use, staff was aware but owner is not willing to address issue. Pool was ok nut hot tub is luke warm and in need of cleaninf.
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 14 May 2024
Dear Lacey,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the shower head, elevator, and facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing people at the reception during our stay
Stayed 3 nights in Apr 2024
Response from Divya Sutra Management on 14 May 2024
Dear Olivier,Thank you for your kind words! We're happy to hear that our reception team made your stay at Divya Sutra Plaza and Conference Centre so enjoyable. Providing exceptional service is our top priority, and we're glad our team was able to enhance your experience. We'll be sure to pass along your compliments to them. Looking forward to welcoming you back soon!Sincerely,Divya Sutra Management

8/10 Good

Ka Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Ka Shing,We're glad that you had a positive experience during your stay at Divya Sutra Hotel. Your satisfaction is our top priority, and we're delighted that everything met your expectations. If you ever have any feedback or if there's anything we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back again soon for another enjoyable stay!Warm regards,Divya Sutra Management

6/10 Okay

Marvin

Travelled with group
Hair around sink taps
Stayed 1 night in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Marvin,We strive to maintain high standards of cleanliness and comfort throughout our hotel. However, occasional lapses may occur. Our dedicated housekeeping team works diligently to ensure that all rooms are thoroughly cleaned and well-maintained. We appreciate your feedback as it allows us to address areas for improvement and better serve our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations on a future visit.Sincerely,Divya Sutra Management

6/10 Okay

Shabana

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Divya Sutra Management on 13 May 2024
Dear Shabana,We're glad that you had a positive experience during your stay at Divya Sutra Hotel. Your satisfaction is our top priority, and we're delighted that everything meets your expectations. If you ever have any feedback or if there's anything we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back again soon for another enjoyable stay!Warm regards,Divya Sutra Management

10/10 Excellent

Daman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Sincerely,Divya Sutra Management on 12 May 2024
Dear Daman, thank you so much for your positive feedback and your 5- stars rating. We appreciate it ! we hope to have the pleasure of welcoming you back again in the future!

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The counter & restaurant staff were very courteous & friendly. The hotel & our room was very clean.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 10 May 2024
Dear Jim,Thank you so much for your kind words and positive feedback regarding your recent stay at Divya Sutra! Providing excellent service with a smile is something we take great pride in, and it's wonderful to know that our team made your experience memorable.We hope to have the pleasure of welcoming you back to Divya Sutra in the future for another enjoyable stay!Sincerely,Divya Sutra Management

8/10 Good

Leanne

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
We felt that this hotel was great for the price we paid. The hotel is dated but clean. I found the bed very comfortable. We did not use the pool. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 9 May 2024
Dear Leanne,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and the bed comfortable. We appreciate your patronage and look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management