Indoor pool, pool loungers

Reviews of Days Inn by Wyndham Calgary Airport

2 out of 5
Days Inn by Wyndham Calgary Airport
2799 Sunridge Way NE, Barlow Trail & 16th Ave N, Calgary, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 537 out of 1323 reviews" "
Rating 8 - Good. 419 out of 1323 reviews" "
Rating 6 - Okay. 193 out of 1323 reviews" "
Rating 4 - Poor. 95 out of 1323 reviews" "
Rating 2 - Terrible. 79 out of 1323 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
No free shuttle service unless we booked directly with hotel instead of your booking service
Stayed 1 night in May 2024

8/10 Good

Wynter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good price!
Stayed 2 nights in May 2024

2/10 Terrible

Kirandeep

Disliked: Cleanliness, amenities, property conditions & facilities
hairs under the bedsheet. uncleaned floor and smelly.
Stayed 1 night in May 2024

10/10 Excellent

scott david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in good location.
Stayed 1 night in May 2024

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in May 2024

10/10 Excellent

Cyber

Travelled with group
Good
Stayed 1 night in May 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marilynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 2 nights in May 2024
Response from Guest Services on 20 May 2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 Good

Hannah

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The bathroom floor was oily it was like someone used lemon pledge to clean it
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 4 nights in May 2024
Response from Guest Services on 20 May 2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 Good

Dylan & Sam

Travelled with family and small children
Liked: Cleanliness
Overall a good stay! Most of the staff were very friendly. I didn’t love the layout of the hotel but can’t really change the building so shouldn’t complain.
Stayed 2 nights in May 2024
Response from Guest Services on 20 May 2024
Dear Guest,Thank you for your feedback and for rating your stay with us 4/5. We're glad to hear that overall you had a good stay and that most of our staff were very friendly.We appreciate your understanding regarding the layout of the hotel. While we can't change the building's structure, we are always looking for ways to improve our guests' experience within the existing space.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,

4/10 Poor

Sofia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in this hotel because we wanted to be closer to the airport to go home. We regretted it. Front desk was alright, they did their job. Nothing fancy. Then we went to the room, it was stuffy, the sink counter was clearly going to fall down any minute, the pictures on the walls were damaged as well as the mirror's frame and the shower floor was very stained, who knows with what. We opened the curtains and the "view" was just a wall which made the room super dark too. We decided to give the pool a chance, there were no towels left, it was freezing cold. Our kids were really looking forward to get in but it was unbearable for them. The bed was fine but we booked a king and a pullout couch and they didn't even leave linens to make the bed. By that time we were so tired to call reception we all slept on the king bed... Breakfast was yummy but they only had one staff who obviously needed help with the rush. She was the only member of staff who smiled at us. There was no coffee, no plates and no cutlery when we arrived. Only paper plates and bamboo cutlery which is fine but not what we were expecting. The best way to be green is to not use single use plates and cutlery. We gave our kids a quick rinse in the sink before leaving because we were nervous to step in the stained shower. Needless to say, we won't stay in this hotel again...
Stayed 1 night in May 2024
Response from Guest Services on 19 May 2024
Dear Guest,Thank you for taking the time to provide your detailed feedback. We sincerely apologize for the numerous issues you encountered during your stay. Your experience clearly did not meet the standards we strive to maintain, and we regret any inconvenience this caused you and your family.We appreciate your acknowledgment of the front desk staff's service. However, we are sorry to hear about the problems with your room. The condition of the sink counter, wall decorations, and stained shower floor are unacceptable, and we will address these maintenance issues immediately.Regarding the pullout couch, we want to clarify that it is our standard practice to have the sofa bed already made up with linens and a blanket. We're glad you found the breakfast enjoyable, though we regret the lack of sufficient staff, coffee, plates, and cutlery. We appreciate your feedback on our efforts to be environmentally friendly, and we will strive to improve the overall breakfast experience while maintaining our green initiatives.Thank you again for bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to provide a much-improved experience.Warm regards,

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay for a missed connection - this place was convenient and reasonably priced. But anything around is not very close to the airport. Uber about $20 US each way. Staff was efficient and helpful in arranging a late checkout due our evening departure. Breakfast was below average but the pool & jacuzzi area with water slide for the kids looked nice…
Stayed 1 night in May 2024
Response from Guest Services on 18 May 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us during your missed connection. We're pleased to hear that you found our hotel convenient and reasonably priced for your overnight stay.We apologize for any inconvenience regarding the distance from the airport. We understand the importance of convenient transportation options, and we appreciate your feedback regarding Uber costs.It's great to hear that our staff was efficient and helpful in arranging a late checkout to accommodate your evening departure.We're sorry to hear that the breakfast did not meet your expectations. Your feedback is important to us, and we will review our breakfast offerings to ensure a better experience for our guests in the future.We're glad you enjoyed the pool, jacuzzi, and water slide area for the kids. We hope this added some enjoyment to your stay.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 Okay

Mariziya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on 18 May 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating of 3/5.We're glad to hear that you found our hotel suitable for your needs during your stay. However, we apologize for any aspects of your experience that did not meet your expectations.If there are specific areas where you think we could improve or if there are any concerns you'd like to address, please feel free to share them with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back on your next visit!Warm regards,

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower is either way too hot or way too cold and breakfast is mediocre but everything else was good quality for the price! cool pancake machine too
Stayed 5 nights in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for your feedback and for rating your stay with us. We're glad to hear that you found our hotel to be of good quality for the price and enjoyed the pancake machine!We apologize for the issues with the shower temperature and the breakfast quality. Your comments have been noted, and we will address these concerns to improve our guests' experience.We appreciate your input and hope to welcome you back for an even better stay in the future.Warm regards,

10/10 Excellent

JP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast complimentary cookies at the front desk was nice touch.
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed our friendly staff, good breakfast, and complimentary cookies at the front desk. It's great to know that these touches made your stay more enjoyable.We look forward to welcoming you back soon!Warm regards,

8/10 Good

Isabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 17 May 2024
Dear Guest,Thank you for your rating of 4/5. We're glad to hear that you had a positive experience during your stay with us.If there are any specific aspects of your stay that you particularly enjoyed or if there are areas where you think we could improve, please feel free to share your thoughts with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to welcome you back for an even better stay in the future!Warm regards,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for your rating of 4/5 and for sharing your feedback. We're pleased to hear that you had a good stay overall.If there are any specific aspects of your experience that you think we could improve upon or if there's anything else you'd like to share, please feel free to let us know. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We hope to welcome you back for another enjoyable stay in the future!Warm regards,

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 2 nights in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for your perfect rating and for choosing to stay with us. We're pleased to hear that you had a good experience during your time here.If there are any specific aspects of your stay that you particularly enjoyed or if there are any areas where you think we could improve, please feel free to share your thoughts with us. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Girl at front desk excellent service
Stayed 1 night in May 2024
Response from Guest Services on 12 May 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that the service provided by the girl at the front desk met your expectations. Our team strives to provide excellent service to all our guests, and we're thrilled that she made a positive impression on you.If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future.Best regards,

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 15 May 2024
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you had an overall positive experience during your stay.If you have any additional comments or suggestions for how we can improve, please feel free to let us know. We look forward to welcoming you back soon!Warm regards,

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great!
Stayed 1 night in May 2024
Response from Guest Services on 10 May 2024
Dear Guest,We're thrilled to hear that you enjoyed our breakfast offerings! Your satisfaction is important to us, and we're delighted that you found our breakfast selection to your liking.If there's anything else we can do to make your stay even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another great breakfast experience!Warm regards,

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing so friendly n helpful.room was big n roomy n comfortable.Disappointing the hot tub was out of commission.And a hiccup in the internet .Over all thumbs up .A hot Breakfast was a nice touch .egg’s sausage hash browns toast or English muffins pancakes yogurt fresh fruit muffins n cereals .l am celiac but l made it work .one thing l would suggest is fix curtains in all windows n clean entrance glass doors n glass windows n do some clean up out front of hotel.it needs some TLC.I will definitely stay here again
Stayed 2 nights in May 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you found our staff amazing, friendly, and helpful, and that your room was spacious, comfortable, and accommodating. We apologize for the inconvenience caused by the hot tub being out of commission and the hiccup with the internet; rest assured, we'll work diligently to address these issues promptly.We're delighted that you enjoyed our hot breakfast selection and that you were able to find options that suited your dietary needs despite being celiac. Your suggestion regarding the curtains, entrance glass doors, and overall cleanliness is duly noted, and we'll take immediate steps to address these areas for improvement.Thank you for your valuable feedback, and we're glad to know that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay.Warm regards,

6/10 Okay

Lee

Disliked: Staff & service, amenities
One elevator is ridiculous when cleaning people using it while everyone is trying to get breakfast or check out
Stayed 4 nights in May 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the elevator situation during peak times. Your comments have been noted, and we'll assess our cleaning schedules to ensure they do not disrupt guests' access to amenities during busy periods.We appreciate your understanding and hope that despite this issue, you were still able to enjoy your stay with us. If there's anything else we can do to improve your experience or if you have any further feedback to share, please feel free to let us know.Warm regards,

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a nice experience during your stay with us. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next stay even better, please feel free to let us know.We look forward to welcoming you back again soon!Best regards,

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
N
Stayed 1 night in May 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to reach out.We appreciate your support and hope to have the pleasure of welcoming you back in the near future.Best regards,

6/10 Okay

Henok

Travelled with family
Liked: Cleanliness, amenities
Breakfast could be improved. It would be better if you use freshly cracked eggs. Instead of taste less precooked. Rooms were not too bad and was very clean.
Stayed 2 nights in May 2024
Response from Guest Services on 9 May 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments regarding our breakfast options and cleanliness. We apologize if the breakfast did not meet your expectations, and we will take your suggestion into consideration for improvement. We're glad to hear that you found the rooms to be clean.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We value your input and hope to have the opportunity to provide you with a more satisfactory experience in the future.Warm regards,

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Guest Services on 9 May 2024
Dear Guest,Thank you for your rating. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve or if you have any concerns you'd like to address, please feel free to share them with us. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to exceed your expectations in the future.Warm regards,

2/10 Terrible

reshmi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
it wasnt clean
Stayed 1 night in May 2024
Response from Guest Services on 9 May 2024
Dear Guest,We sincerely apologize for the cleanliness issues you experienced during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's disappointing to hear that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously and will address the cleanliness concerns with our housekeeping team to prevent such issues from occurring in the future.If there's anything else you'd like to share or if there are any specific areas that require immediate attention, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're committed to making things right for you. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Warm regards,

10/10 Excellent

Kima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet property with stores near by, loved the staff they were all so kind.
Stayed 2 nights in Apr 2024
Response from Guest Services on 5 May 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our property and found it to be quiet with convenient nearby stores. We're especially thrilled that you loved our staff and found them to be kind. Providing excellent service with a warm and friendly demeanor is important to us, and we're glad that our team made a positive impression on you.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another fantastic stay!Warm regards,

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 5 May 2024
Dear Guest,Thank you for your feedback! We're glad to see that you had a positive experience during your stay. If there are any areas where we can improve and make your next visit even better, please feel free to let us know. We value your input and hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the pool and hottub are nice, taken care of and the rooms are big
Stayed 1 night in May 2024
Response from Guest Services on 5 May 2024
Dear Guest,Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our staff and enjoyed our pool, hot tub, and spacious rooms during your stay. Providing excellent service and comfortable amenities is our top priority, and we're delighted that we met your expectations in these areas.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another wonderful stay!Warm regards,

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Mar 2024
Response from Guest Services on 5 May 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found our location convenient during your stay. If there are any areas where we can improve and make your next visit even better, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Candi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool for my two kiddos. Clean and tidy enough. We had a good stay here and will book again in the future!
Stayed 2 nights in Apr 2024
Response from Guest Services on 5 May 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you and your children enjoyed our pool facilities during your stay. Ensuring a clean and tidy environment for our guests is a top priority for us, and we're delighted that you found everything satisfactory. We're glad to hear that you had a good stay overall and that you plan to book with us again in the future. We look forward to welcoming you back and providing you with another enjoyable experience!Warm regards,

2/10 Terrible

Kristen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dingy and in poor condition. Holes in the walls, old AC, tiny outdated tv. The bathroom door didn’t close AT ALL and you had to really pull on the main room door; my brother just pushed it open! When we checked in they gave us the room but when we got in, it was not even close to the right room. We had booked a king suite and they put us in a tiny room with a double bed - did they really think we wouldn’t notice the wrong room? PS they only gave one robe lol Tiny little hot tub, pool was okay. No towels both days we went into the pool, had to go to the front desk. Cheapest “nice” hotel but not worth the money. Book elsewhere!!!
Stayed 2 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,We sincerely apologize for the multiple issues you encountered during your recent stay with us. It's disheartening to hear that your experience fell far short of our usual standards, and we deeply regret any inconvenience or disappointment caused.Your feedback regarding the condition of the room, amenities, and service lapses has been noted, and we will immediately address these concerns with our team to prevent similar occurrences in the future. Ensuring our guests' comfort and satisfaction is our utmost priority, and we are truly sorry for failing to meet your expectations.We understand your frustration, and we appreciate you bringing these matters to our attention. Please know that your comments will be taken seriously as we strive to improve our services and facilities.If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to restore your confidence in us during a future visit.Warm regards,

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to navigate, the staff were friendly, and the room was clean and cozy. Nothing to complain about!
Stayed 1 night in Apr 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our property easy to navigate, our staff friendly, and your room clean and cozy. Your satisfaction is our top priority, and we're thrilled that we met your expectations.If you ever have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay!Warm regards,

8/10 Good

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed the pool with the slide. Breakfast was okay and we had a great room location. Staff were friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay and that our pool with the slide, breakfast offerings, and room location contributed to a positive experience.Ensuring our guests have a pleasant and memorable stay is our top priority, and we're pleased to know that our staff were friendly and helpful throughout your visit.Your comments are greatly appreciated, and we'll continue striving to provide excellent service and amenities for all our guests. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay soon!Warm regards,

6/10 Okay

Sajid

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Its ok
Stayed 3 nights in Apr 2024
Response from Guest Services on 10 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your stay was satisfactory. If there are any areas where we can improve and make your experience even better in the future, please feel free to let us know.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,

10/10 Excellent

heli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place. Staff is very friendly. Its good if we have hot water kettle in room. Thank you
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and clean, and that our staff provided friendly service throughout your stay.Your suggestion regarding having a hot water kettle in the room is greatly appreciated, and we'll certainly consider it for future improvements. Guest feedback like yours helps us to continually enhance our services and amenities to better meet the needs of our guests.We're grateful for your patronage and look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more comfortable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Trena

Liked: Staff & service
The staff were great & friendly. The price was reasonable. Property needed some minor repairs & updates but nothing that would prevent me from staying there again in that budget range.
Stayed 4 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our staff great and friendly, and that you found the price reasonable for your stay. We appreciate your understanding regarding the minor repairs and updates needed around the property, and we're glad to know that they didn't deter you from considering us for future stays within your budget range.Your comments are valuable to us as we continuously strive to improve our facilities and services for our guests' satisfaction. We look forward to welcoming you back for another enjoyable stay, and please don't hesitate to let us know if there's anything specific we can do to enhance your experience further.Warm regards,

10/10 Excellent

Ingrid Mae

Liked: Staff & service, amenities
Pet friendly rooms
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,We're delighted to hear that you appreciated our pet-friendly accommodations! Ensuring that all members of your family, including your furry friends, feel welcome and comfortable during their stay is important to us. We hope you and your pet had a wonderful time with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Good

Jolynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs updating. Worn out room.
Stayed 2 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the condition of your room not meeting your expectations. Ensuring our guests' comfort is our priority, and we appreciate your input regarding the need for updates. Rest assured, your comments will be shared with our team to address areas that require improvement.If there's anything specific you'd like to share or if there's anything we can do to make your next stay more enjoyable, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast that was included. Nice friendly staff. Clean rooms.
Stayed 2 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the decent breakfast included with your stay and that you found our staff to be friendly. It's also great to know that you found your room to be clean.Your satisfaction is our priority, and we're pleased that we could provide you with a positive experience. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back for another pleasant stay!Warm regards,

8/10 Good

Jean

Very easy check in
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you found the check-in process very easy. Ensuring a smooth and efficient check-in experience for our guests is important to us, and we're glad we could meet your expectations in this regard.If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Warm regards,

8/10 Good

Holly

Stayed 4 nights in Apr 2024
Response from Guest Services on 18 May 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to provide your feedback. We're pleased to see that overall, your experience was positive, reflected in your 4/5 rating.If there are any specific aspects of your stay that you particularly enjoyed or if there are areas where you think we could further improve, please feel free to share your thoughts with us. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future!Warm regards,

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights, wasn’t crazy about no room cleaning but the pool and breakfast was good!
Stayed 3 nights in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the pool and breakfast during your three-night stay. However, we apologize for any inconvenience caused by the lack of room cleaning.Your comments are important to us, and we will use them to improve our services and ensure a better experience for our guests in the future.If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you received good service during your stay with us. Ensuring our guests' satisfaction is our top priority, and we're glad that our team could meet your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another pleasant stay!Warm regards,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Dear Guest,Thank you for the perfect rating! If you have any feedback or if there's anything we can do to enhance your experience during future visits, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another wonderful stay!Warm regards,

8/10 Good

Raven, Red Deer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, comfortable bed. Breakfast included the normal freezerburned sausages, reconstituted eggs and automated pancake machine that didnt look quite sanitary. The potatoes and juices were good and there is a Timmys and MacDonalds within walking distance. The doors to the room was so heavy and in order to close properly they seem to have to slam. Not just our room, but all of them. Not ideal for light sleepers. The pool, waterslide and hot tub looked clean and were in working order, however I did not partake this trip, and was empty whenever I walked past.
Stayed 2 nights in Apr 2024
Response from Guest Services on 25 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms clean, our staff friendly, and the beds comfortable. However, we apologize for any inconvenience caused by the breakfast options not meeting your expectations. Your comments regarding the door closures have been noted, and we will address this issue with our maintenance team to ensure a quieter experience for our guests.We're glad to hear that the pool, waterslide, and hot tub looked clean and were in working order during your stay. We understand that you didn't have the opportunity to use them this time, but we hope you'll consider enjoying them on your next visit.If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.Warm regards,