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Reviews of Parador de Cáceres

4 out of 5
Parador de Cáceres
Calle Ancha, 6, Caceres, Caceres

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 230 reviews" "
Rating 8 - Good. 58 out of 230 reviews" "
Rating 6 - Okay. 16 out of 230 reviews" "
Rating 4 - Poor. 4 out of 230 reviews" "
Rating 2 - Terrible. 1 out of 230 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in general are superb. The restaurant staff, the front desk, all of them.
Stayed 3 nights in Mar 2024
Response from Parador on 6 Apr 2024
Dear Mr. Eduardo, Thank you for your good words in which you show your opinion about your experience in our Parador. We hope you come back with us!

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Reception on 31 Mar 2024
Muchas gracias por su puntuación.

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Amazing staff and very comfortable room. Great shower and tub.
Stayed 2 nights in Mar 2024
Response from Reception on 22 Mar 2024
Dear Amanda, Thank you very much. We look forward to seeing you in the near future. Best regards

10/10 Excellent

Nancy, Any city

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. The staff was friendly and helpful!
Stayed 1 night in Nov 2023
Response from recepcion on 30 Nov 2023
Dear Nancy, Thank you for your puntuation about your good experience in our Parador! We hope you come back!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
A bit hard to get to with the narrow & 1-way streets but once you arrive, simply an amazing property ... the room we had was literally one of the best hotel rooms we've ever stayed in.
Stayed 1 night in Oct 2023
Response from Reception on 27 Oct 2023
Dear Mr Robert, thank you for your opinion of the Parador. We hope you will come back again. Kind regards

4/10 Poor

fernando

Stayed 1 night in Oct 2023
Response from recepcion on 11 Nov 2023
Dear Fernando, Thank you for your puntuation ! We hope you come back!

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated in historic town. Small garden so can dine outside. Breakfast buffet expensive.
Stayed 2 nights in Oct 2023
Response from Reception Dept on 12 Oct 2023
Thank you for your feedback on your stay. We appreciate the time you have taken to do so.We look forward to seeing you again.Best regards.Reception Dept.

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is absolutely beautiful. Also centrically located. Staff was extremely helpful, given our late arrival. Cáceres is Not to be missed. Breakfast buffet was good but eggs were not offered until we asked, it would have been helpful to know we could order them.
Stayed 3 nights in Sep 2023
Response from recepcion on 2 Nov 2023
Dear Elena, thank you for your opinion of the Parador. We hope you will come back again. Kind regards

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is inside the historic center. It’s beautiful and elegant. Parking is a problem but they help you work around it. Walking distance to all mayor sites and museums. The staff could not have been nicer and helpful.
Stayed 3 nights in Sep 2023
Response from recepcion on 1 Oct 2023
Dear Eduardo, We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again. Best regards

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing location. Very friendly staff. Strongly suggest eating dinner in their restaurant
Stayed 2 nights in Jul 2023
Response from recepcion on 9 Aug 2023
Dear Victoria, Thank you so much for your opinion.Kind regards

10/10 Excellent

Susan

Stayed 2 nights in Jul 2023
Response from recepcion on 18 Aug 2023
Muchas gracias por su buena valoración.Le esperamos en futuras ocasiones.Parador de Cáceres

10/10 Excellent

Ben

Stayed 1 night in Jul 2023
Response from recepcion on 29 July 2023
Muchas gracias por su valoración!

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine but I was expecting to have some nicer common areas for a Parador Hotel. Common areas were very small and bland and hotel overall had a pretty boring vibe. I was told I had parked my mid-class rental perfectly in the small parking area at check-in but another front desk person later requested I move even closer to the car next to me to give a high end BMW an excessive extra wide space to park. I guess they value some guest higher than others...
Stayed 1 night in Jun 2023
Response from recepcion on 27 June 2023
Dear Andrew, Thank you for telling us your experience with us. We hope you come back in a next time!

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from recepcion on 27 June 2023
Dear Jonh, thank you for your comment and the trust you have placed in us. We are pleased to meet your expectations and look forward to seeing you again. Best regards

10/10 Excellent

Shelie, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The rooms were clean. The common areas were nice and well-kept. 10-15 minute walking distance from several Plazas and viewpoints. Overall an excellent stay.
Stayed 2 nights in Jun 2023
Response from recepcion on 25 June 2023
Dear Shelie Thank you very much for your kind comment. It is a pleasure for us that you liked our Parador and we will be delighted to welcome you again.Best regards

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from recepcion on 4 June 2023
Estimado Guido, Agradecemos la confianza que ha mostrado con su estancia en nuestro Parador! . Le esperamos en futuras ocasiones. Parador de Cáceres

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Loacation
Wonderful hotel, located in the Old Town. Relatively easy to get to and if you miss a car park, the hotel arranges a secured car park 300m away. Restaurant was excellent. The Old Town is great to walk around in the evenings. The staff were excellent
Stayed 2 nights in May 2023
Response from recepcion on 28 May 2023
Dear Chris,Thanks you so much for your visit !! Seen you soon

10/10 Excellent

Steve, lake oswego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from recepcion on 17 May 2023
Dear Steve, Thank you for your feedback. We look forward to seeing you in the future. Best regard

10/10 Excellent

Bruce

Stayed 1 night in Apr 2023
Response from Director PArador on 20 Apr 2023
Thank you very much!!!!!

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects
Stayed 2 nights in Mar 2023
Response from recepcion on 20 Apr 2023
Muchas gracias por su puntuación!

10/10 Excellent

Pieter, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of the old city. Takes a confident driver to manoeuvre the narrow cobblestone alleys up the mountain. But once there you can enjoy the Middle Ages all around you
Stayed 1 night in Mar 2023
Response from recepcion on 21 Mar 2023
Dear Pieter; Thank you very much for your comment and puntuation Parador de Caceres

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Getting there is a little dicey but just follow hotel direction they send. Great location. Plenty to see in area. Staff super helpful
Response from Equipo de Recepción on 7 Mar 2023
Dear customer, thank you very much for taking the time to leave an opinion.We are glad you had a good stay.We wait for you again.Greetings.reception team

8/10 Good

Juan Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee in restaurant is very bitter
Response from recepcion on 7 Jan 2023
Muchas gracias por su valoración!

8/10 Good

Dan, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Parador, excellent service, great location. Parking is not easy, which is normal for narrow medieval streets, but the stuff is very helpful with it. Strange that there wasn’t complimentary water bottle, one has to pay for it. For the coffee aficionados, the Parador could change their coffee machines with better ones.
Response from recepcion on 10 Dec 2022
Dear Mr.Dan ,Firstly I would like to thank you for taking the time to share your experience.It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,Parador Manager

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from PARADOR DE CACERES on 25 Oct 2022
Muchas gracias por su puntuación.Le esperamos en futuras ocasiones. Parador de Cáceres.

10/10 Excellent

Jean

Stayed 2 nights in Oct 2022
Response from PARADOR DE CACERES on 15 Oct 2022
Muchas gracias por su puntuacióm!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - an amazing and unique place to stay. The restaurant was fantastic (we ate their twice). Breakfast and service was great. Caceres was my favourite town to visit too.
Stayed 3 nights in Aug 2022
Response from PARADOR DE CACERES on 2 Sept 2022
Dear Jeffrey; Thank you very much for your comment and puntuation Parador de Caceres

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. It was very modern inside a beautiful castle. The linens were wonderful. Great stay.
Stayed 1 night in Aug 2022
Response from PARADOR DE CACERES on 25 Aug 2022
Dear Gloria; Thank you very much for your comment and puntuation Parador de Caceres

8/10 Good

FABIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022
Response from PARADOR DE CACERES on 4 Aug 2022
Dear fabio; Thank you for your puntuation Parador de Caceres

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is what good looks like.
We arrived on a very hot day - we were able to park our touring motorcycle just by their gates, this is a very well run quality place to stay.
Stayed 1 night in Jul 2022
Response from PARADOR DE CACERES on 4 Aug 2022
Dear Malcolm; We are plased to know you enjoy your stay Parador de Caceres

10/10 Excellent

Luisa B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Gorgeous place, beautifully renovated in an incredible beautiful setting.
Stayed 1 night in Jun 2022
Response from PARADOR DE CACERES on 4 Aug 2022
Dear Luisa; Thank you very much for your comment and puntuation Parador de Caceres

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from PARADOR DE CACERES on 4 Aug 2022
Estimado Leonardo; Gracias por su puntuación Un saludo Parador de Caceres

10/10 Excellent

Simon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful historic building perfectly located in the heart of this World Heritage town. Expensive, yes, but worth the extra.
Stayed 1 night in May 2022
Response from PARADOR DE CACERES on 17 May 2022
Thank you very much for your comment We hope to see you in a next time Best Regards Parador de Caceres

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all historical sites in the old town. Getting to the hotel and parking are challenging but the hotel has a system in place to deal with those challenges
Stayed 1 night in May 2022
Response from Equipo de Recepción on 14 May 2022
Thank you very much for your appreciation and your words. We hope to have you again in our city and our establishment to continue surprising you. Best regards.

10/10 Excellent

Jose

Stayed 1 night in Apr 2022

10/10 Excellent

Huston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel at reception was incredibly helpful.
Stayed 1 night in Mar 2022
Response from Parador de Cáceres on 1 Apr 2022
Muchas gracias por su puntuación. Le esperamos en futuras ocasiones. Reciba un cordial saludo. Parador de Cáceres

10/10 Excellent

Jose

Stayed 2 nights in Mar 2022
Response from Parador de Cáceres on 1 Apr 2022
Estimado Cliente, Muchas gracias por su valoración. Le esperamos en futuras ocasiones. Reciba un cordial saludo. Parador de Cáceres.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the historic centre. Found free parking just outside with a short walk to hotel Breakfast was good
Stayed 1 night in Feb 2022
Response from Dirección on 21 Feb 2022
We are pleased with your good experience with us! We look forward to serving you on a future occasion. Thank you!

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from RECEPCIÓN on 27 Jan 2022
Muchas gracias por su puntuación! Le esperamos en futuras ocasiones. Parador de Cáceres.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would stay again in a heartbeat.
Stayed 1 night in Dec 2021
Response from RECEPCIÓN on 2 Jan 2022
Thank you for your Reviow. See you soon! Parador de Cáceres.

8/10 Good

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The main reason I booked the property was the parking facility. It was such a big disappointment that the free parking the hotel offered was on a road side very small space while our car is a SUV too big for a narrow road side parking. We had no choice but to pay 19 Euro for an indoor parking which needed to be led by the hotel van to the garage and transferred back to hotel in the van. Access to the locked garage was inconvenience if not easy. When we finally went to bed after late dinner, we found that the twin beds were unstable and was too late and tired to change the room. Unfortunately the air conditioning of the room only allowed the temperature set between 21c to 23c which was too hot for us.
Stayed 1 night in Dec 2021
Response from Equipo de recepción on 17 Dec 2021
Dear customer, as you know we are in the third European historical-artistic complex, hence, since there are buildings since the fourteenth century, there is no possibility of having more parking than what you could see. We are sorry that you did not like that, but we found a solution by obtaining a few parking spaces outside the historic city. Regarding the air conditioning, due to the same circumstances as the parking lot, it is not possible to have it at the same time as the heating. The structure of the building does not allow to work with the 2 cooling systems. Remember that it is still a 14th century building. We appreciate your comments and your trust in our brand. Greetings.

6/10 Okay

Sheila, orlando

Travelled with family
Liked: Cleanliness, property conditions & facilities
This parasite was an old palace with was unique, but wasn’t as special as I expected. Some staff were not fluent in English, no coffee in room or lobby, no complimentary refreshments like water or snacks at all. Our breakfast was not included although the room was the highest rate we payed on our whole trip.Had a much more special experience at a pousada in Portugal and paid far less.
Stayed 1 night in Jan 2020
Response from MANAGER on 10 Feb 2020
Dear guest, thank you in advance for your visit. We regret that your experience has't been satisfactory as we wish. We hope to see you next time. Kind regards

10/10 Excellent

FSZ, Costa Rica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a landmark spot and it is a must to be seen. Rooms are spacious, The staff is kind, helpful, attentive and professional ... with a human touch of charm and cosiness. Look nowhere else !!! This is the place you want to stay in... let the premises surprise your sense every day of your stay ... enjoy awesome Cáceres ...
Stayed 1 night in Feb 2020
Response from Manager on 5 Feb 2020
Thank you very much for your beautiful words to our establishment and our staff. We also appreciate the time you have spent leaving your impressions. We hope to see you soon in our Parador. Greetings!!

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Manager on 5 Feb 2020
Thank you very much for your review. We wait for you on another future occasion. Greetings!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Highly recommended. Right in the heart of every thing there is to see in old Caceres. Staff was very accommodating.
Stayed 1 night in Jan 2020
Response from Manager on 27 Jan 2020
Thank you very much for your appreciation and your words. Greetings.

8/10 Good

Cynthia, Bristol Rhode Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This parador was in a historic building and in the charming old town but was not as historically outfitted as some paradores. Staff very helpful, parking available, and location excellent.
Stayed 2 nights in Dec 2019
Response from José Menguiano. Manager on 6 Jan 2020
Dear customer thank you for your evaluation and for sharing your experience with us. We wait for you in the future. Sincerely

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdtanding!
This is an outstanding hotel in an outstanding location. Outstanding quality for the price. Parking is tight, but included in the price. The city is beautiful and full of history. You will enjoy your stay.
Stayed 1 night in Dec 2019
Response from Manager on 12 Jan 2020
Thanks for your nice comment. Rewars

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Manager on 12 Jan 2020
Estimado roberto, Muchas gracias por su valoración, esperamos volver a verles de nuevo. Un saludo.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful parador within the walls of the city. Clean, nice room, nice staff, large bathroom. There's even free parking in the back for the first 10 cars.
Stayed 1 night in Nov 2019
Response from Parador de Cáceres on 3 Dec 2019
dear customer Thank you for your assessment and for sharing your experience with us. sincerely

10/10 Excellent

Susan mills

Liked: Staff & service, room comfort
Very Nice Staff
Very nice and convenient place to stay. Staff was extremely helpful especially Luis at reception who I think has 20 clones running around helping everyone. Paco in the bar was terrific. Only 2 negative comments. First is the rugs in the room were badly stained and should be removed. Second is the breakfast at 18 euros per person is crazy for tourists so if you book it included it might be a better value. Apart from that we really enjoyed our stay and would recommend it.
Stayed 3 nights in Oct 2019