The hotel offers a restaurant. An Internet point is located on site and high-speed wireless Internet access is complimentary. This family-friendly hotel also offers an outdoor pool, a concierge desk, and a children's club. Onsite parking is complimentary.

Serena Buzios is a smoke-free property.

Alma Resto and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.