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Reviews of Dolphin Retreat Bunbury - Hostel

2 out of 5
Dolphin Retreat Bunbury - Hostel
14 Wellington Street, Bunbury, WA

Reviews

6.4
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Did not like not having our own bathroom!! Difficult managing stairs during the night!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was OK! And the fact of solitude was a good thing!
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020

4/10 Poor

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ian on 15 Jan 2020
Dear Guest, Thank you for staying. We are unsure why you gave this review score as you have not left nay comments. We pride ourselves on having very affordable and user friendly city centre accommodation. Thank you for staying at Dolphin Retreat Bunbury

4/10 Poor

Greg, East Fremantle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy, hard to sleep due to guests coming and going late into the night and deliberating on the front veranda, right outside guest rooms, on what the door code was. Very broad mix of clientele.
Stayed 1 night in Oct 2019
Response from Dolphin Retreat Team Member on 14 Oct 2019
Hi Greg, We regret you did not have a great nights sleep. We are not sure why you heard some noise. Most other guests that evening were families or couples just like yourself. We did not receive any other complaints about noise but will look into the matter further for you. Thank you again for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very small hostel, most rooms are directly onto lounge or shower areas due to this you do get general noise eg TV, talking, doors slamming. This is between 8am -10pm outside these hours is hostel quiet time. So although good quiet time policy at hostel if you want to read or get away from noise in room, earplugs are needed. Great location to beach few minutes walk. Easy 10 min walk from or to bus station to get back to main Terminal for buses and trains. 10 mins walk to Coles or Aldi. Bunbury very easy to walk around. If using google for directions halve how long it says takes to walk places in general all closer then looks on map. Overall great place if you want to be near beach and walk everywhere. Just a warning only 3 showers, not a problem while I stayed but in busier time would be interesting! Pleasant stay.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Night guy was average morning lady was good. Overall satisfactory
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything OK - But I would have appreciated a heater that actually worked in my room. It got down to 4 degrees C that night. Otherwise all ok
Stayed 1 night in May 2019

8/10 Good

Chrissy, perth Wa

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent stay lady told us we all we needed to know, and that we had to be quite after 10pm and if we wanted to watch tv we had to go to the back TV room down stairs Well she went to bed ?? And the rest of the guests ladies only, turned up the tv and talked very loudly until midnight it was very frustrating as our room (10) was a couple of feet away from the TV and we had just got off a train after working all day. we start work at 5am, & had to get up very early to get back on the road again the next morning, And when we got into bed myself and my hubby was attacked by bugs we itched all night, omg and in the shower the drain cover was full of black hair 😱 thank you
Stayed 1 night in Jul 2018

6/10 Okay

yaz, perth

Liked: Staff & service
Nice hostel good location
Had a one night stay at Dolphin Retreat which was quite enjoyable. Staff were excellent, very friendly and knowledgeable and helpful. Facilities were all clean and tidy as was our room. The bed was not the most comfortable but for one night was completely fine. The complimentary extras included in our stay were very generous although we didn't have time to take advantage of any!! Would stay again in the future.

8/10 Good

Denis, Fremantle Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to beach, city
Stayed for one night. Staff very pleasant. Non smoking but guests can smoke in area at back of property away from accommodation area. Parking in secured area is a good feature. Good short walking distance to beach and city centre. Clean room, comfortable bed, clean showers, toilets. Games - e.g. billiards - available. Continental breakfast though could have been better organised - kitchen and fridges largely reserved for guests which is a good thing for self-caterers. Ideal for backpackers, single travellers but not aware of double beds, etc for couples. Less suited for families (with children on the journey)

2/10 Terrible

Amandeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
It's stinking don't forget room freshener with you. Too full to feel comfortable. Toilet is something alright.

6/10 Okay

Jay, Mandurah

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was ok
Very small room. You get what you pay for though. Only stayed for one night and didnt spend a lot of time there. Was woken up to a loud argument at 3am with the caretaker kicked another patron out.

2/10 Terrible

georgie, perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt stay . Went and stsyed domewhere rlse
Yuk yuk yuk . Staff horrible . Nasty . Wasnt very polite

10/10 Excellent

Mon , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolphin Retreat
I stayed for 13 nights. I had booked a single room. The location of Dolphin Retreat is excellent: three minutes from a wonderful beach and five minutes from shops and restaurants. About half an hour to walk to the wildlife park ang fifteen to the dolphin centre. I would recommend Dolphin Retreat for a stay in Bunbury.

8/10 Good

Heather, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Home from Home"
A characteristic building - rooms and toilet facilities very clean and freshly decorated. Good size kitchen with plenty of fridge/freezer space. Very comfortable accommodation.

4/10 Poor

Larry, Perth, W.A.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Keep expectations low: Backpacker's NOT Hotel
This site led me to believe I was booking into a hotel/motel, not a backpackers. Those who pay for single bed in shared room are possibly getting a great deal; however I was charged effectively for the whole room; understandable if I had a family but as a single person I really felt ripped off. The only reason I stayed was because I was desperate, everywhere else was full. Car park was full, so parked on street out front (has fee payable after 8:30am) Fellow guests are very friendly and helpful. The site advertises "breakfast included" and when you arrive are told "Breakfast is at 8am" however is really quite meaningless; you are set up to be disappointed, and wished there was never mention of "breakfast".

6/10 Okay

Lim, Singapore

Friendly staff, our kids enjoyed the pool games and table tennis.

4/10 Poor

Vik, Mandurah

Disliked: Property conditions & facilities, room comfort
backpackers Hostel
Maybe we didn't pay enough attention to the website but we were under the impression that this was a hotel/motel not a backpackers hostel with shared facilities. Not suitable for families with young children.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lim, Singapore

Liked: Staff & service
Free parking. Free BF. Value for money.
Good

10/10 Excellent

logan, perth

Liked: Cleanliness, staff & service
Nice hotel
Good and friendly staff I would go back and stay again for sure

8/10 Good

Verified traveller

Liked: Staff & service
Valued
Location good, reasonable price, kindly staff

8/10 Good

Raphael, Darmstadt

Liked: Staff & service
Hübsches Hotel mit netten Gästen
Immer gut für nette Leute kennen zu lernen, in der Nähe des Strandes. Gut für längere Aufenthalte

10/10 Excellent

禹翔, 台灣,台北

Liked: Cleanliness, staff & service, room comfort
地處優良，公共區域空間小，房間尚可
就坐落在海灘附近，地點相當不錯，給人一種悠閒的氛圍。而旅社也有附停車場，就算停滿了附近也相當好停車，非常適合自駕的旅行者。走在建築物內難免有比較狹窄的感覺，撞球區域也因為太小了不是很好打，但房間的大小是適中的，廚房區甚至還有免費的吐司提供給來住宿的客人，整體來說，我相當喜歡這個地方。