"Our room was not cleaned; new sheets and towels, more toilet paper, facial tissue, etc. for the three nights we stayed. We specifically told the desk personal that we needed all new towels, new sheets, etc. Sunday morning, June 7, before we left for the day. We returned, 9:30PM and nothing was done. We spoke to the desk person, but because he had just come on shift, could not do anything about this other than give us the towels, toilet paper, to carry back to our room. Mistakes, errors, can happen with many people staying at this inn. However, an adjustment, credit, contact from the manager, etc. would be appreciated and would be an encouragement to return to this hotel next time we are in Buffalo, or use La Quinta in other places. Our refrigerator did not seal, useless to leave food in it. There was writing on a wall, possibly from a young child in a prior stay. This did not seem to be noticed when preparing our room for our arrival. The toilet paper was extremely thin and rough. Perhaps a better product could be found for those using the facility, as well as better quality facial tissue. Overall, the building and parking lot were clean. The breakfast was adequate. For the good of all using LaQuinta, please install a minimum of one grab bar in the bathtub/shower. We are seniors, two of many in this age group who rely on this safety. It is not a matter of being accessible, but a matter of safety when showering. Thank you for your consideration."
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