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Reviews of Pegasus Motor Inn and Serviced Apartments

4 out of 5
Pegasus Motor Inn and Serviced Apartments
71 Nudgee Road, Hamilton, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 222 out of 571 reviews" "
Rating 8 - Good. 193 out of 571 reviews" "
Rating 6 - Okay. 70 out of 571 reviews" "
Rating 4 - Poor. 41 out of 571 reviews" "
Rating 2 - Terrible. 45 out of 571 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay .....easy distance from eat street
Stayed 1 night in Apr 2024

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Overpowering smell of cleaning products or insecticides. Cockroaches coming out from the air conditioner. The floor into the bathroom was elevated which was a tripping hazard and the rippled torn carpet in the hallway was also a tripping hazard. No lift to get luggage to room and no one one site to render assistance. Very noisy both from air conditioning and people arriving late at night.
Stayed 1 night in Apr 2024

6/10 Okay

Monica

Travelled with family and small children
Disliked: Property conditions & facilities
Rooms are very dated and no onsite staff. Online check-in was okay. No disabled access available. Close to airport so was handy for a short overnight stay before flying out.

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

sandy

Liked: Property conditions & facilities
Love this place I stay everytime I travrl
Stayed 3 nights in Mar 2024

6/10 Okay

Dianne

Travelled with partner
Liked: Cleanliness
The venue was okay but our room was up a flight of stairs with no lift available, not ideal for carting heavy cases and my husband has a back injury.
Stayed 1 night in Mar 2024

4/10 Poor

Diane L

Disliked: Staff & service, property conditions & facilities
You need to indicate that there are no elevators and that the entrance for drop-off & pick-up is not on Nudgee, but on a side street. Uber driver had a hard time finding the entrance.
Stayed 1 night in Mar 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was ok for 1 night clean and tidy .
Stayed 1 night in Mar 2024

4/10 Poor

Sanjeevam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Automated check-in was annoying.
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
The unit did the job. Toilet wasn’t clean. Room had an overpowering smell However did the job for a 1 night stay
Stayed 1 night in Feb 2024

10/10 Excellent

Lynda t

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brisbane stay
Close to the airport and city centre. Spacious apartments. Good amenities. Definitely recommend
Stayed 2 nights in Jan 2024

4/10 Poor

Veronica

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Barry

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Vanndet

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, staff are excellent. Only thing is there was no bowls or plates in the room to feed the kid’s breakfast in the morning. But I would definitely come again.
Stayed 2 nights in Dec 2023

8/10 Good

Wissam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

LANKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for your next holiday 👍🎉
Stayed 5 nights in Dec 2023

2/10 Terrible

Sharron

Stayed 1 night in Nov 2023

8/10 Good

Byron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Remote
Convenient location, quiet room.
Stayed 3 nights in Dec 2023

8/10 Good

Mandi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like walking up two lots of stairs, need a lift. Especially dragging bags up them.
Stayed 2 nights in Dec 2023

8/10 Good

Byron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Elfrida

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I booked this accommodation to save me 1.5hrs in the morning with driving to the airport. I booked this premise because it had 24hr check-in listed and was close to the airport. The check-in process is flawed - it requires you to keep a watch out for a link to lodge your ID online. It had not specified this when I booked that afternoon. As soon as I arrived I saw reception was closed I looked on my phone and found this email and did as requested, however, no code to access the premise was forthcoming. I then called a number on the front door and waited on hold for about 20mins as they were too busy. When I finally got through they explained they felt my photo had been blurry (it wasn't). I re-sent it and then eventually after a 30min delay I was in my room. This process is terribly inconvenient and misleading from the term 24-hr check-in. I don't think properties offering a service where they can get overloaded on the phones should be allowed on a Wotif service without specifying that will be the 24hr check-in process. I spoke to other guests and they agreed their check-in experience had been awful and delayed also. Also, my iron was not working so I had to request another from that same phone line, and it took 30mins for a replacement to arrive at the room. Honestly, next time I'll just stay at home and do the commute to the airport.
Stayed 1 night in Dec 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed an overnight stay for our flight back home
Stayed 2 nights in Dec 2023

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel

10/10 Excellent

kayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and clean
Stayed 1 night in Nov 2023

2/10 Terrible

Jacqui

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room tired , dirty and in need of maintenance. With CC out a doubt the most uncomfortable bed I have ever slept in as the springs had gone - horrible smell in the room .
Stayed 1 night in Dec 2023

4/10 Poor

Juan

Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There was no reception office on site. Difficult digital entry to room & carpark. Despite being on phone for 30 minutes to try to enter carpark I did not and had to park on street. Poor communication via text. Too many online forms. Don't bother staying here.
Stayed 1 night in Nov 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
facility made late night check in simple and easy.
Stayed 1 night in Nov 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out. Maybe a little too much information
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
The method of after hours check in is inconvenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Di

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Patricia

Travelled with group
Disliked: Amenities, property conditions & facilities
Liked the closeness to the airport, but didn’t like anything else
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to travel the RBWH for surgery. The time departures were very strict with a fee charged if you didn't leave on time.
Stayed 1 night in Nov 2023

8/10 Good

anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice under cover parrking
Stayed 1 night in Nov 2023

2/10 Terrible

lisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Matthew, Sai Ying Pun

Disliked: Staff & service, amenities, property conditions & facilities
This place is cheap. There are no staff and organising check-in via email I'm advance took 7 emails just to arrive an hour early. The motel hasn't been updated in 30 years. The carpet is torn and stained. The beds are clean so if you need a place to sleep it is fine. If you want anything else the. Look elsewhere
Stayed 1 night in Nov 2023

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy location with restaurants close by. The river cat was accessible too.
Stayed 3 nights in Oct 2023

2/10 Terrible

Brad

Travelled with family
Room 5 Had really bad foot odour which stunk the room out and the pools were not cleaned and the sauna did not work
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great spot in Hamilton close to the Brisbane Airport for early flights out. Slightly complicated check in due to no reception was the only downside. Great place to stay. Thanks, Steve.
Stayed 1 night in Oct 2023

4/10 Poor

Glen

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2023

8/10 Good

Sonja

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Ly siv

Travelled with partner
Disliked: Amenities
My next guest room noisy and scary they broke the alcohol glass on the floor and made noise
Stayed 1 night in Oct 2023

6/10 Okay

Maggie

Motel was comfortable but body wash in shower wouldn’t dispense liquid and hair dryer has had its day, only two normal teabags. Okay for one night.
Stayed 1 night in Oct 2023

6/10 Okay

Darren

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Lousy check in experience, needs people on site
Stayed 2 nights in Oct 2023

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Bed was broken, smelly AC overall was not a comfortable stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023