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Reviews of Nightcap at Springwood Hotel

3.5 out of 5
Nightcap at Springwood Hotel
Cnr Springwood & Rochedale Road, Springwood, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 75 reviews" "
Rating 8 - Good. 17 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mitiola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how spacious our room was and even the car park in front of the room is huge. We only stayed for one night and we enjoyed our sleep. The receptionist (Ti) was very welcoming and very informative. We recommend this accommodation to anyone who’s looking to stay in Logan, Qld.
Stayed 1 night in Apr 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to everything
Stayed 4 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place for our one night stay, wish we could have stayed for a few nights. It was a bit untidy in the carpark. Difficult to get the key as we had to call them to come to reception a d it took.about 10 mins for anyone to show up. The room was exceptionally good. Clean, large and watrr pressure was excellent. Loved how quiet it was as well. Bed was comfortable and we slept well. Thankyou for a great stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, property conditions & facilities
The lady at front desk was amazing and so polite, loved our room
Stayed 1 night in Jan 2024

8/10 Good

Preet

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Handy location, helpful staff provided early check-in and free drink at the pub, but the carpets could do with better cleaning.
Stayed 1 night in Dec 2023

6/10 Okay

Cicelia

Liked: Amenities
I had to kill 2 cocroaches and it was hard since I had no bugspray with me. I also was charged way more than a feiwns who stayed here at the same time as me. I checked my invoice and said that the hotel was charging me for 2 people and I was only 1. I paid $400 more than my friend who also stayed here at the same time (we were both here to watch our daughters play netball) only foublnd out after wards we booked at the same place. She was also travelling on her own. But paid so much less than me.
Stayed 8 nights in Nov 2023

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything perfect location and comfortable
Stayed 2 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and cozy.
Great location. Easy walk to the shops, restaurants and bottle shops (if that’s your thing!). Offered free drink vouchers on arrival, and smart TV’s in each room. Nicely decorated, very clean, and everything needed for a short stay. Parking was safe and protected as well.
Stayed 1 night in Oct 2023
Response from Nightcap on 27 Oct 2023
Thank you for your review Jonathan. We look forward to welcoming you in the future.

6/10 Okay

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and bathroom were 5/10 cleanliness- aircon not 100% working / toilet seats were loose and flopped-bathroom sink tap alone is filthy- beds ok
Stayed 1 night in Sep 2023
Response from Nightcap on 27 Oct 2023
Thank you for your review Albert

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and space were good but we had ants by our toilets and then on our counter. In addition there was a bit of mold in the washroom that was quite visible. The staffwere great with getting us settled in.
Stayed 1 night in Sep 2023
Response from Nightcap on 27 Oct 2023
Thank you for your review Nicole

10/10 Excellent

Kath

Stayed 1 night in Aug 2023

4/10 Poor

Darren

Business traveller
Disliked: Cleanliness, property conditions & facilities
Although the property offers good lighting for added security the location is extremely noisy next to the road and the motorbikes going through the McDonalds drive thru during the night.
Stayed 2 nights in Jul 2023
Response from Nightcap on 11 Aug 2023
Thank you for the review Darren

10/10 Excellent

Kylie

Stayed 1 night in Jul 2023
Response from Nightcap on 11 Aug 2023
Thank you for your review Kylie. We look forward to welcoming you in the future.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
This safe property
Stayed 1 night in Jun 2023

10/10 Excellent

Washington

Stayed 1 night in May 2023

2/10 Terrible

Heather

Stayed 1 night in Apr 2023

4/10 Poor

Narelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ensuite no ceiling fans dodgy aircon no wardrobe in main bedroom weird room set up queen bed not king no dishwasher expensive rates
Stayed 2 nights in Mar 2023

10/10 Excellent

Jillian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed and shower are amazing and the parking is easy with a large vehicle
Stayed 1 night in Mar 2023

6/10 Okay

Shane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy air conditioner
Clean, comfortable. Unfortunately my air conditioner was very loud and was unusable through the night. Was not good considering 34 degree days. Other than that it was ok.
Stayed 1 night in Jan 2023

10/10 Excellent

Sunita

Liked: Cleanliness
Clean and tidy
Response from nightcap on 18 Jan 2023
Thank you for your review Sunita. We look forward to welcoming you in the future.

10/10 Excellent

Aminullah

Liked: Cleanliness
It’s was great absolutely
Response from Nightcap on 9 Jan 2023
Thank you for your review. We so look forward to welcoming you back in the future

10/10 Excellent

Karen

Stayed 1 night in Nov 2022

2/10 Terrible

Daryl

Disliked: Staff & service, amenities, property conditions & facilities
Our room leaked while it was raining. Not a small leak, the floor was all sloshy, it leaked from the light bracket onto the bed and floor. Now this happens but the staff when I ran to tell them about it, just didn't care. I was not even offered an apology. I would of expected at least that. Poor form.
Response from nickname on 21 Nov 2022
Thank you for your review Daryl. We will take on board your comments.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Friendly staff and spacious room
Stayed 2 nights in Sep 2022
Response from nightcap on 21 Nov 2022
Thank you for your review Gillian, we look forward to welcoming you in the future.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable for overnight stay, easy access location and the bedding was also excellent. Unfortunately the very early commercial garbage trucks were annoying so early in the morning, around 4.00am :)
Stayed 1 night in Aug 2022

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so noisy this stay. Property alarm going off three separate times
Stayed 3 nights in Aug 2022

2/10 Terrible

Carmel

Stayed 2 nights in Aug 2022

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room very clean and tidy, the WIFI works, and despite roadworks happening on one of the main roads next to the hotel the room was very quiet. The only downside is there is no Microwave in the room, otherwise I really enjoyed the stay.
Stayed 7 nights in Jul 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jul 2022

10/10 Excellent

Bianca

Stayed 1 night in Jul 2022

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A small crawling bug was INSIDE of bed.Perhaps if guest car alarm? other room alarm? alarm in motel courtyard had not gone off three times from 5.30 am onwards, I might not have noticed. No tissues provided in room or bathroom. Inadequate steam extraction for simple quick shower. Really awful accomodation for the price paid, which is a central Brisbane price for a shoddy room adjacent to Logan highway.
Stayed 1 night in Jul 2022

4/10 Poor

Joanna

Stayed 2 nights in Jul 2022

10/10 Excellent

Ryan T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise from a brand we never heard of.
We did not know what to expect from a brand we had never heard of. Upon arrival we also were not too sure. It is attached to a casino and restaurant and nestled between fast food restaurants. The reception was extremely friendly and helpful. Our room was nicer then expected from the outside and the family suite was huge. Two separate bedrooms, a nice bathroom, kitchen and living area. All were very clean. Definitely recommend it.
Stayed 1 night in Jun 2022

2/10 Terrible

Stephen

Travelled with partner
When the fire siren goes off at 4.15 am and you sit outside until 7.15 and nobody is able to turn it off, no firemen arrive and there is nobody on the end of the phone to turn it off you can forget it. WH&S does not exist nor does sleep. The next night was a car alarm. If you want to sleep where you stay forget this place.
Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightcaps was next to the Springwood Hotel with great food and beer and a one minute walk.
Stayed 2 nights in Apr 2022
Response from nightcap on 10 May 2022
Thank you for your review Peter. We look forward to welcoming you in the future.

10/10 Excellent

Haylee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well set out. We ate dinner at the adjoining sports bar and we were very happy with the service and staff. I thought it would be noisier than it was which was a nice and our little one slept well. Rooms were nice and dark and just a short walk to get a coffee and bakery items.
Stayed 1 night in Apr 2022
Response from nightcap on 10 May 2022
Thank you for your review Haylee. We look forward to welcoming you in the future.

10/10 Excellent

YUHUA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very clean and spacious. close to coles and cafes
Stayed 2 nights in Feb 2022
Response from Nightcap on 4 Mar 2022
Thank you for your review. We look forward to welcoming you back in the future

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy. Their photos accurately represent the room. 😊 The beds are firm. Lots of pillows to choose from 😆
Stayed 1 night in Dec 2021

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Ara, Accom Team on 5 Oct 2021
Thank you for your review

10/10 Excellent

Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned and great meals in Sports Bar.
Stayed 3 nights in Aug 2021
Response from Ara, Accom Team on 5 Oct 2021
Thank you for your kind works Gay. Hope to see you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. All the staff were very nice and friendly and attentive to all requests. It was cold in Brisbane when we were there and the man on site came to show us how to use the heater within minutes. Will definitely recommend this place. I would stay here again.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I was traveling for work and needed to be near-by. The staff location met all my needs. Its clean and tidy, with undercover parking in front of the room. The associated pub has good food.
Stayed 1 night in May 2021
Response from Springwood Hotel on 12 May 2021
Thank you for the great review, we hope to see you again soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated, but just a bit noisy , noise from Road next to hotel and Maccas drive through. Great handy location though. Clean and in excellent condition.
Stayed 1 night in Apr 2021
Response from Springwood Hotel on 14 Apr 2021
Thank you for the review, we are glad you enjoyed the facilities. We have had guests mention that rooms 1-5 are on the quiter side, feel free to make a request for these rooms in the future and will we do our very best to accommodate. Kind regards Katie

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nitecap hotel
My stay was excellent, staff were friendly and room was fantastic, the shower head was amazing and the room had ample space
Stayed 1 night in Apr 2021
Response from Springwood Hotel on 6 Apr 2021
So glad you enjoyed your stay with us Keith, we hope to see you again soon. Kind regards Katie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2020
Response from Springwood Hotel on 12 Jan 2021
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room was comfortable, and location is handy. Couple of small handyman issues in room, didnt take away from stay.
Stayed 1 night in Dec 2020
Response from Springwood Hotel on 31 Dec 2020
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ws vry good, clean great rooms and the staff very friendly.
Stayed 1 night in Dec 2020
Response from Springwood hotel on 30 Dec 2020
Thank you for your feedback, we look forward to seeing you again soon.

8/10 Good

Lauren, Sunshine coast

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cups and spoons weren't clean. But overall the room was clean and comfortable
Stayed 1 night in Dec 2020
Response from Springwood hotel on 8 Dec 2020
Hi Lauren, Sorry to hear the cups and spoons were not clean, this is not the standard we want. In future if you ever have any issues please contact the hotel and we can rectify immediately for you. We have a manager onsite from 8am-4am daily. Kind regards Katie

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay on the outskirts of Brisbane
This motel room is attached to the hotel. It is away enough so that there is no associated noise or traffic. The room was very nice and spacious and in good condition. Everything was clean and comfortable. It is very close to shops and food.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Katie - Nightcap at Springwood on 10 Sept 2020
Thank you for the great rating. Please let us know what we can do to make your stay a 5 star.