Outdoor pool, pool loungers

Reviews of Hotel Gloria

4 out of 5
Hotel Gloria
14 Carol Avenue, Springwood, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 202 reviews" "
Rating 8 - Good. 74 out of 202 reviews" "
Rating 6 - Okay. 24 out of 202 reviews" "
Rating 4 - Poor. 8 out of 202 reviews" "
Rating 2 - Terrible. 4 out of 202 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Peter, Cherrybrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained room. The keycard system is difficult to use at times is about the only negative.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Aircon was too noisy making it hard to sleep.... lights too dim to read any book while sitting... Wifi didn't work.... so no internet available... office was closed when we went to hotel
Stayed 1 night in Dec 2023

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What pleasantly surprised by this little gem. A lovely hotel that is very clean and modern. Parking was easy too. Staff were very friendly and helpful.
Stayed 2 nights in Dec 2023

2/10 Terrible

ian

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely. Very clean and no guest or traffic noise. The only thing we didn't like was room air conditioner was noisy. Would stay here again and highly recommend
Stayed 2 nights in Dec 2023
Response from Natasha Hurst - Hotel Manager on 14 Dec 2023
Hello ElizabethThank you for your lovely review. We are pleased you enjoyed your stay. We have asked our maintenance team to look at the air conditioner, in case there is an issue with the fan. Safe travels and we hope to welcome you back again soon.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natasha Hurst - Hotel Manager on 16 Nov 2023
Thank You!Safe Travels and we hope to see you again soon.

10/10 Excellent

Janis

Stayed 2 nights in Oct 2023
Response from Natasha Hurst - Hotel gloria on 23 Nov 2023
Thank you for taking the time to review your stay, we are so pleased you enjoyed it. Safe Travels!

8/10 Good

Henry, Wellesley St

Business traveller
Liked: Cleanliness
limited carparks in the hotel basement, many spaces are reserved, not for guest parking.
Stayed 2 nights in Oct 2023
Response from . on 7 Nov 2023
Hi HenryThank you for taking the time to review your stay with Hotel Gloria. We are glad you enjoyed your stay. We do only have a limited number of complimentary carparks, I hope the parking didn't dampen your stay with us as we hope to welcome you back soon. Kind regards Natasha Hurst Hotel Manager

4/10 Poor

Sophie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Blood on pillow during stay. Staff were quick to rectify but whole place suddenly felt dirty to us. We could not wait to leave.
Stayed 2 nights in Oct 2023
Response from . on 7 Nov 2023
Hi SophieThank you for bringing this to our attention, Our reception staff are only to happy to rectify any issues that arise. I have met with the housekeeping team and discussed the issue and we are truly sorry this has occurred. We have also spoken with the laundry as well. Safe Travels !Kind regardsNatasha HurstHotel Manager

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Natasha Hurst - Hotel Manager on 16 Nov 2023
Thank you AndrewSafe Travels!

10/10 Excellent

Courtney

Stayed 1 night in Oct 2023
Response from Natasha Hurst - Hotel Manager on 16 Nov 2023
Hi CourtneyThank you for taking the time to review your stay. We are pleased you enjoyed your time with us.

10/10 Excellent

Peter

Tidy place will stay again
Stayed 2 nights in Oct 2023
Response from Natasha Hurst - Hotel Manager on 16 Nov 2023
Thank you Peter. We appreciate your kind words and look forward to seeing you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Response from Natasha Hurst - Hotel Manager on 16 Nov 2023
Thank you!We are pleased you enjoyed your stay.

8/10 Good

Gregory

Stayed 1 night in Aug 2023
Response from Natasha Hurst - Hotel Manager on 4 Sept 2023
Hi GregoryWe appreciate your review, hope to see you again soon.

8/10 Good

Analia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Natasha Hurst - Hotel Manager on 4 Sept 2023
Thank you Analia!We hope to welcome you back in the near future.

8/10 Good

Kaylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great authentic American Bourbon Bar and Grill restaurant
Stayed 1 night in Aug 2023
Response from Natasha Hurst - Hotel Manager on 4 Sept 2023
Hi KayleneThank you for taking the time to review your stay, we are so pleased you enjoyed it. We would love to see you again soon. Safe travels.

10/10 Excellent

William Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay, The restaurant attached had a wonderful atmosphere and menu. Thew food was great. I have stayed here before and I will be back
Stayed 1 night in Aug 2023
Response from Natasha Hurst - Hotel Manager on 4 Sept 2023
Hi WilliamThank you for your kind words, I will pass them onto the restaurant as well. Looking forward to welcoming you back soon. Safe travels.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, convenient to Southern Brisbane etc
Stayed 1 night in Feb 2023
Response from Natasha Hurst - Hotel gloria on 2 Aug 2023
Hi DavidThank you for your review we appreciate your kind words. We hope to welcome you back soon - Safe travels!

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
The room was nice, clean and big
Stayed 1 night in Jul 2023
Response from Natasha Hurst - Hotel Gloria on 2 Aug 2023
Hello MichaelWe are happy you enjoyed your stay and appreciate your time in reviewing us. Come back soon!

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Natasha Hurst - Hotel Gloria on 2 Aug 2023
Hello WashingtonThank you for taking the time to review your stay. We are so pleased you enjoyed it. Safe travels and see you soon!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 3 nights in Jun 2023
Response from Natasha Hurst - Hotel Gloria on 2 Aug 2023
Hi JoeThank you for the wonderful review. We are pleased you enjoyed your stay. Safe travels and we hope to see you again soon.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent restaurant. Very reasonably priced. I will be recommending this hotel to my friends.
Stayed 2 nights in Jun 2023
Response from Natasha Hurst on 14 June 2023
Hi LeanneThank you for your kind comments, we are so pleased you enjoyed your stay. We look forward to welcoming your back soon - Safe Travels!Kind regardsNatasha HurstHotel Manager

6/10 Okay

Kirstin

Business traveller
Liked: Cleanliness, staff & service
This is shared accommodation (hotel guests and renters) The accommodation is okay. Some of the renters are rather noisy at night.
Stayed 7 nights in May 2023
Response from Natasha Hurst on 14 June 2023
Hi KirstinThank you for reviewing Hotel Gloria. Yes the build has residential and hotel units however it is not shared accommodation you do have your own private units/rooms you are only sharing facilities like the pool and gym areas. I am sorry to hear that your stay was dampen by other people in the building, please note for future stays we do have security available after hours should you have any issues including noise. We hope your trip away continues to be pleasant and we wish you a safe journey. Kind regardsNatasha HurstHotel Manager

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite spacious, clean, and the decor was attractive and comfortable. The only complaint would be the key card system was inconsistent, needing to re-enter the card in elevator and underground parking.
Stayed 1 night in Apr 2023
Response from Natasha Hurst on 30 Apr 2023
Hi DavidThank you for taking the time to review your stay with us. We are pleased you enjoyed your time at Hotel Gloria. The key system is under review with the body corporate for future replacement. We would love to welcome you back soon. Kind regards Natasha Hurst Hotel Manager

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Relaxing
Stayed 1 night in Apr 2023
Response from Natasha Hurst on 30 Apr 2023
Thank you Chantelle!We would love to welcome you back soon. Safe Travels.Kind regardsNatasha Hurst Hotel Manager

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Natasha Hurst on 12 May 2023
Hi JohnThank you for your review. We are pleased you enjoyed your stay. Safe travels and we hope to see you again soon. Kind regardsHotel Manager

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location, perfect hotel to just totally switch off. I recommend taking a walk along the river on the mangroves boardwalk, beautiful.
Stayed 2 nights in Mar 2023
Response from Natasha Hurst on 30 Apr 2023
Hi JustinWe appreciate the kind review. Safe Travels!Kind regardsNatasha HurstHotel Manager

10/10 Excellent

Cameron

Stayed 1 night in Mar 2023
Response from Natasha Hurst on 30 Apr 2023
Thank You! We are pleased you enjoyed your stay. We hope to see you again soon. Kind regardsNatasha Hurst Hotel Manager

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, staff & service
Pleasant staff and value for money
Stayed 1 night in Mar 2023
Response from Natasha Hurst on 19 Mar 2023
Hi MelissaThank you for your lovely review. We are so pleased you enjoyed your stay. We can't wait to welcome you back soon.

10/10 Excellent

William Keith

Travelled with partner
Liked: Staff & service
I’ve stayed here a number of times. Love the place. I’ll be back for sure
Stayed 1 night in Feb 2023
Response from Natasha Hurst on 19 Mar 2023
Hi WilliamThank you for taking the time to review Hotel Gloria. We are delighted you enjoy staying with us. Safe travels and we look forward to welcoming you back soon.

10/10 Excellent

LAWRENCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Feb 2023
Response from Natasha Hurst on 19 Mar 2023
Hi LawrenceThank you for the kind review, we are pleased you enjoyed your stay - Safe Travels!

10/10 Excellent

Blagoj

Travelled with partner
Liked: Amenities, property conditions & facilities
location & parking
Stayed 2 nights in Feb 2023
Response from Natasha Hurst on 13 Feb 2023
Thank you for your lovely review. We are so pleased you enjoyed your stay. Hotel Gloria looks forward to welcoming you back soon. Kind regardsHotel Manager

2/10 Terrible

Amanda

Stayed 1 night in Feb 2023
Response from Natasha on 13 Feb 2023
Hotel Gloria is sorry to hear you didn't enjoy your stay. Please feel free to contact us with the details of any issues so we can look into them. King regards Hotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly reception staff.
Stayed 1 night in Jan 2023
Response from Natasha on 10 Feb 2023
Thank you for your kind review. We hope to welcome you back soon.Kind regardsNatasha HurstHotel Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I caught public transport to Springwood, alighting at the Springwood station. Hotel is conspicuous from the moment you alight and start walking, making it very easy to find.
Response from Natasha on 10 Feb 2023
Hi Paul, Thank you for your review, we are pleased you enjoyed your stay and look forward to seeing you again soon. Kind regards Natasha HurstHotel Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed on the hard side. Tv linked to Fox was a pain.
Stayed 1 night in Dec 2022

10/10 Excellent

Jasmine

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice. Would go back

10/10 Excellent

Kerry

Stayed 1 night in Nov 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before, and will certainly be back
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and check in was very easy.
Stayed 1 night in Nov 2022

8/10 Good

Vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15min wait for reception. Sign was out be back in 5min, more like 15min, during check in time.
Stayed 1 night in Nov 2022

8/10 Good

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the room was very clean. Parking was very easy and secure. The bed mattress was a bit too hard for us, but the pillows were great.
Stayed 1 night in Nov 2022

8/10 Good

dwane

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Oct 2022

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient; accesible; standard and useful; didn't like the noise from the road; car parks too tight
Stayed 7 nights in Sep 2022

6/10 Okay

jo

Stayed 2 nights in Oct 2022