Family Suite

Reviews of Browns Plains Motor Inn

4 out of 5
Browns Plains Motor Inn
30-32 Anzac Avenue, Hillcrest, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 231 reviews" "
Rating 8 - Good. 79 out of 231 reviews" "
Rating 6 - Okay. 6 out of 231 reviews" "
Rating 4 - Poor. 0 out of 231 reviews" "
Rating 2 - Terrible. 2 out of 231 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my purposes. Staff have always been a pleasure to deal with.
Stayed 1 night in Mar 2024
Response from Browns Plains Motor Inn on 28 Apr 2024
Hi Joanne, Thank you so much for your 5/5 review! We're so glad you returned to book another stay with us and hope to see you back again in future. Thanks again!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Browns Plains Motor Inn on 19 Mar 2024
Thank you so much for your 5/5 review! We're so glad you enjoyed your stay with us :)

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very organised Room 231 big room with all u could need Bed was very hard didnt sleep well woke in pain Very noisy as room at front of complex Lots of hoons around
Stayed 2 nights in Feb 2024
Response from BPMI team. on 7 Feb 2024
Hi Tracy. Thank you so much for the 5/5 review. We understand that a firmer mattress may not be to everyone's preference. We recommend closing the windows and having the aircon or fans on at night if you are a light sleeper as there can be outside noise sometimes. We do hope that you consider staying with us next time you are in the area. Kindest regards,BPMI team.

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Feb 2024
Response from BPMI on 3 Feb 2024
Hi Charles, Thank you for the 5/5 review of your recent stay with us. We're thankful for the feedback and glad you found our service to be so good! We look forward to welcoming you back in future. Thanks!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
one of the cleanest and friendly i have stayed at
Stayed 1 night in Jan 2024
Response from BPMI on 2 Feb 2024
Hi Robert! Thank you for your lovely review! We're so glad you enjoyed your stay, and found us to be so clean, cosy and comfortable. We hope that you choose to stay with us again in future should you require accommodation in the area.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hosts, clean room and close to freeway.
Stayed 4 nights in Jan 2024
Response from BPMI on 30 Jan 2024
Hi Michelle, Thank you so much for your 5/5 review of your recent stay with us! We're so glad you found the room to be clean and comfortable and well positioned for your needs during your stay here. We hope to have you back in future should you need accommodation in the area again.

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from BPMI on 30 Jan 2024
Hi Georgina, Thank you for your 10/10 review. We are so happy you enjoyed your stay with us and went above your expectations. We hope to see you again!

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and tidy. Staff were very friendly!
Stayed 2 nights in Dec 2023
Response from BPMI Team on 24 Jan 2024
Hi Erin. Thank you so much for taking the time to leave us a wonderful review. We are all so happy to read that you thought our motel was clean and tidy. We hope you choose to stay with us again next time you are in the area.

10/10 Excellent

Ngahina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from BPMI on 5 Jan 2024
Hi Ngahina! Thank you for your 10/10 review, we're glad you enjoyed your stay!

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from BPMI team. on 29 Nov 2023
Hi Geoff! Thank you so much for your 5/5 review of our motel. We all really appreciate that you have taken the time to leave such a great review. We hope to see you again when you are in the area again.

10/10 Excellent

Shyamali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant.
Stayed 3 nights in Nov 2023
Response from Browns Plains Motor Inn on 25 Nov 2023
Thank you for your 5 star review of your most recent stay. We're so grateful for your feedback and are happy to hear you enjoyed your stay with us. We hope you choose to book with us again should you require accommodation in the area!

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2023
Response from BPMI on 5 Jan 2024
Hi Samatha, Thank you for your 5/5 review for your recent stay!

8/10 Good

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, room was comfortable and close to the venue I needed to attend. Pillows were bad, way too high and every time we moved in the bed it felt like it was going to throw us out. The shower pressure was amazing.
Stayed 2 nights in Nov 2023
Response from Stuart (Owner) on 19 Nov 2023
Hi Elissa, thanks for your 4 star review, however sorry the pillows didn't meet your expectations. The majority of our guests love our pillows however it is a very personal thing and depends what you are used to, so impossible to get it right for everyone.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Browns Plains Motor Inn on 13 Nov 2023
Thank you for you 5/5 review, we're so glad you enjoyed your stay!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Motel, clean and comfortable, great staff and good amenities
Stayed 18 nights in Oct 2023
Response from BPMI team on 3 Nov 2023
Hi David. Thank you so much for your 5/5 review! We are all so happy to read it! We hope you choose to stay with again next time you are in the area. Kind regards,BPMI team.

8/10 Good

Rodney

Travelled with family
Liked: Staff & service
Nice quiet clean property. Clean swimming pool. Good price
Stayed 2 nights in Oct 2023
Response from BPMI Team on 8 Oct 2023
Hi Rodney, We all appreciate the time you have taken to give us a 4/5 rating. We hope you choose to stay with us next time you are in the area. Kind regards,BPMI team.

10/10 Excellent

wayne

Stayed 9 nights in Sep 2023
Response from BPMI team on 22 Oct 2023
Hi Wayne. Thank you so much for your 5/5 review. We hope you choose to stay with us next time you are in the area. Kind regards,BPMI team.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be good if a hot breakfast was available
Stayed 3 nights in Sep 2023
Response from BPMI Team on 4 Oct 2023
Hi Terry, Thank you for taking time to review your recent stay with us at Browns Plains Motor Inn. We don't offer a hot breakfast, however there are several cafes in the area we highly recommend to get your morning meal! We hope you choose to stay with us again in future should you require accommodation in the area :)

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a new Motel but the room had modern furnishings and fittings. Was very clean and comfortable. And a decent sized TV.
Stayed 3 nights in Sep 2023
Response from BPMI on 21 Sept 2023
Hi Aaron! Thank you so much for your review, we pride ourselves on our cleanliness and are so glad you enjoyed your stay with us. We hope you choose to stay with us next time should you require accommodation in the area.

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from Mt Lindsey Highway traffic can get loud. Shutting windows makes it acceptable, but no fresh air.
Stayed 1 night in Sep 2023
Response from BPMI Team on 6 Sept 2023
Hi Peter. Thank you for giving us a 4/5 star rating. The road noise can be a little unpredictable - but we generally find that the noise quietens down at night when there aren't as many cars. We do hope that you choose to stay with us again when you are in the area. Kind regards,BPMI team.

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, property conditions & facilities
The stairs were difficult but we didnt ask for a room ground level .
Stayed 4 nights in Aug 2023
Response from BPMI Team on 15 Aug 2023
Hi Elaine, We are glad you had a good stay with us. We did mention to you that in order to be able to swap the sofa bed from a different room to give you the extra sleeping room that we would need to swap you to an upstairs room and this was confirmed with you prior to your arrival via phone call. We do hope you choose to stay with us again in the future, and can offer a ground floor room if one is available at the time of your booking. Thanks!

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service
Room had an odor smell. Not pleasant.
Stayed 1 night in Jul 2023
Response from BPMI team on 25 July 2023
Hi Steve. Thank you for letting us know. I have highlighted this with our cleaning staff. Thank you once again for staying with us. We hope you choose to stay with us next time you are in the area. Kind regards,BPMI team.

2/10 Terrible

Ian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from BPMI team. on 25 July 2023
Hi Ian. We regret to see that you didn't enjoy your stay. As nothing was noted as to the reason, please feel free to contact us with anything that you didn't enjoy during your time here. We would greatly appreciate it. Kind regards,BPMI team.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I required
Stayed 3 nights in Jul 2023
Response from BPMI Team on 18 July 2023
Hi Stephen, We are so glad that everything met your expectations and you had a great time staying with us! We hope to see you back with us again in the future! Thanks!

10/10 Excellent

Jai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the property was clean and convenient, i would stay here again.
Stayed 1 night in Jul 2023
Response from BPMI Team on 14 July 2023
Hi Jai, Thank you for your 5/5 review! We're so glad you enjoyed your stay with us and look forward to your next visit.

10/10 Excellent

Brian

Stayed 1 night in Jun 2023
Response from Browns Plains Motor Inn on 21 June 2023
Hi Brian, thanks for your glowing review! :)

8/10 Good

Ezra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2023
Response from Browns Plains Motor Inn on 3 May 2023
Hi Ezra, Thanks for your review! We're glad you had a good stay with us.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable convenient and friendly. Met all our needs
Stayed 1 night in Apr 2023
Response from Browns Plains Motor Inn on 3 May 2023
Hi Graham! Thanks for you 10/10 review! We're glad you enjoyed your time here with us. :)

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, friendly and convenient location
Stayed 1 night in Apr 2023
Response from BPMI Team on 22 Apr 2023
Hi David. Thank you so much for your review. We all really appreciate the positive feedback. A big thank you from all of our team here at BPMI. We look forward to your next stay with us.

10/10 Excellent

Susan

Stayed 1 night in Mar 2023
Response from Browns Plains Motor Inn on 3 Apr 2023
Hi Susan! We're so glad you enjoyed your stay!

8/10 Good

KE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Fuss free and friendly.
Stayed 2 nights in Mar 2023
Response from Browns Plains Motor Inn on 30 Mar 2023
Hi Ke! Thanks for your review, we're glad you enjoyed your time with us.

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. It's a little older property but it is very clean. The girls do an excellent job. I really don't have any complaints.
Stayed 1 night in Mar 2023
Response from Browns Plains Motor Inn on 27 Mar 2023
Hi Debra, Thanks for your review! We're happy you enjoyed your stay with us!

8/10 Good

Fernando

Travelled with family
Very n 3rdice and friendly staff.
Stayed 2 nights in Mar 2023
Response from Browns Plains Motor Inn on 21 Mar 2023
Hi Fernando, Thank you for your review, we're glad you enjoyed your stay :)

8/10 Good

Gary

Liked: Cleanliness, staff & service
They do the best they can, considering the age of Motor Inn. Everything was clean, there is a place to park right outside your door, and everyone was cheerful and helpful.
Stayed 2 nights in Mar 2023
Response from BPMI Team on 18 Mar 2023
Hi Gary. Thank you so much for your feedback. We will take what you've said on board and try our best to continue providing an excellent stay to our guests. We hope you decide to stay with again soon. BPMI team

10/10 Excellent

Khairul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2023
Response from Browns Plains Motor Inn on 11 Mar 2023
Hi Khairul, thanks for your review! :)

10/10 Excellent

Paris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat & modern. Friendly staff, all & all good experience.
Stayed 1 night in Feb 2023
Response from Browns Plains Motor Inn on 11 Mar 2023
Hi Paris, thanks for your review! We are grateful for your positive feedback and that you had a good experience with us.

10/10 Excellent

Rastania

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I love this place its soo homely and staff are great always nice ! Love coming here
Stayed 1 night in Jan 2023
Response from Browns Plains Motor Inn on 11 Mar 2023
Hi Rastania! We look forward to having you back again with us soon, and are very glad you enjoy your time when you stay with us :)

10/10 Excellent

Britt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, clean, tidy, quiet just what you want.
Response from Browns Plains Motor Inn on 11 Mar 2023
Hi Britt, we're glad you had a nice and relaxing stay with us! Thanks for your review

10/10 Excellent

Heather

Stayed 1 night in Jan 2023

10/10 Excellent

Luxmmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Tayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this motel beautiful new owners cleaners are lovely room was so clean pool area was beautiful and clean. Easy parking and very quite Staff was so friendly and always asking if I needed anything this will be my new holiday place I love it look forward to coming in December again x

8/10 Good

LAN

Response from BPMI team on 10 Nov 2023
Thank you for your lovely review. We really appreciate it! Kind regards,BPMI team.

10/10 Excellent

Tzuyi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
休息的好地方
在這邊短暫停留一晚,房間簡單乾淨,櫃檯人員很貼心
Stayed 1 night in Dec 2022
Response from Stuart on 1 Jan 2023
Thank you Tzuyi, we are pleased you enjoyed your stay!

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite Christmas, check in arrangements, without staff, worked fine.
Stayed 1 night in Dec 2022
Response from Stuart on 27 Dec 2022
Thanks Allan, we trust you enjoyed your stay and welcome you back anytime.

10/10 Excellent

Sara, Miles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Room was beautiful. Car parks were a mystery.
Response from Paul K on 18 Dec 2022
Thank you very much for your great review. Greatly appreciated. The only query I have is in relation to our car parking as there is an allocated park for every room, with the majority being directly in front of the room, except for the 7 rooms on the first level. Their parks are also clearly marked. Hopefully we get to host you again soon. Merry Christmas

8/10 Good

Rangi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frm the front desk to the room nice and clean what a service you have here congratulations we will be back
Stayed 1 night in Dec 2022
Response from Stuart on 13 Dec 2022
Thank you for your feedback in relation to your recent stay with us. We are delighted to know your stay met your expectations and look forward to welcoming you when you next stay with us.

8/10 Good

Emma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and affordable
Response from PK on 6 Dec 2022
Hi and thank you for your positive feedback. We appreciate commentary, both good and not so, as this motivates and drives us to attain even better results. Thanks again.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy with cars beeping there horn constantly being next door to car yards
Response from pk on 6 Dec 2022
Road noise is a problem in most built up areas these days, however we are grateful of your comments and score. Thank you

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisey being close to the highway, Tea towels weren't the best at drying the dishes, Close to a lot of things we needee to do
Stayed 4 nights in Nov 2022
Response from Stuart on 13 Dec 2022
Sorry the traffic noise had some adverse effect during the course of your stay. Road noise is one of those unavoidable aspects for many locations. Tea towels! I guess the starch used in the cleaning process has a role to play there. We've raised this with our laundry service. Thank you for your feedback.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022