Dear Jacinta,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Dear Michael,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Dear Timothy,Thank you for your feedback. We appreciate your suggestion regarding soundproofing on the windows to enhance the overall experience of our property.Ensuring a peaceful and comfortable environment for our guests is a top priority for us, and we will certainly consider your recommendation for improving sound insulation in the rooms.Your input is invaluable to us as we strive to continuously enhance our facilities and services. If there's anything else we can do to further improve your stay or if you have any additional suggestions, please don't hesitate to reach out. We're committed to making your experience with us as enjoyable as possible.

Dear Edna,I hope this email finds you well.Thank you for choosing to stay with us recently. We appreciate your feedback and are glad to see that you had a positive experience during your time here. Your satisfaction is our top priority, and we're thrilled to have met your expectations.If you have any further comments or suggestions on how we can improve, please don't hesitate to reach out. Your insights are invaluable to us as we strive to continuously enhance our services.We hope to have the pleasure of welcoming you back in the near future.

Thank you!

Thank you!

Thank you!

Dear Kerrie,Thank you for your rating! We greatly appreciate your positive feedback and are delighted to hear that you had an enjoyable experience with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If there is anything else we can do to further enhance your stay or if you have any additional feedback to share, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!

Thank you for your feedback.

Dear Alick,We're thrilled to receive a perfect rating! Thank you so much for taking the time to share your positive feedback. We're delighted that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back and provide another exceptional experience in the future.

Dear Scott,Thank you for sharing your feedback about your recent stay. We're thrilled to hear that you had an excellent stay with us.We appreciate your understanding and patience regarding the issue with the fridge, and we're pleased that it was handled promptly. Our team is committed to providing the best possible experience for our guests, and we're glad we could resolve the matter efficiently for you.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Thank you for choosing to stay with us.

Dear Mitchell,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you found our location convenient and easy to get around, and that it was close to everything you needed. We're also pleased that you found the price great for the value you received.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again on your next visit.

Dear Susanne,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you enjoyed our central location while still being away from the hustle and bustle. It's wonderful to know that our setting was perfect for your short break away.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again for another relaxing break.

Thank you!

Dear Christian,Thank you for taking the time to provide feedback about your recent stay. We're pleased to hear that you found our location great and convenient, especially for access to the markets.However, we sincerely apologize for the inconvenience caused by the lack of WiFi during your entire stay. We understand the importance of reliable internet access, especially for travelers, and we regret falling short in this regard. Please be assured that we are investigating the issue and taking steps to ensure such disruptions do not happen in the future.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Thank you for choosing to stay with us.

Dear Justin,I trust this message finds you well. We appreciate your recent stay with us and want to express our gratitude for taking the time to provide feedback.We are pleased to see that you rated your experience an 8 out of 10. Your input is invaluable to us as we continually strive to enhance our services. If there are specific details or areas where we can further improve and elevate your experience to a perfect 10, please feel free to share your thoughts.Thank you for choosing Brisbane One Apartments by CLLIX. We look forward to the opportunity to host you again and provide an even more exceptional stay in the future.

Dear Sheau Fang Low,Thank you for sharing your feedback with us. We appreciate your insights regarding the limited kitchen utensils and the inconvenience of having a single key access to the apartment, shared with your partner.Your comments are valuable, and we will certainly review the availability of kitchen utensils to ensure a more comprehensive selection for our guests. Additionally, we will explore options to address the inconvenience related to the single-key access.We apologize for any inconvenience caused during your stay and appreciate your understanding. If you have any further suggestions or specific details you'd like to share, please feel free to reach out directly. We value your input and are committed to continually improving our services.We hope to have the opportunity to welcome you back for an enhanced experience in the future.

Dear Annilise,Thank you for taking the time to share your positive experience at Brisbane One Apartments by CLLIX. We are thrilled to hear that our location made it easy for you to navigate the city, and that you found our reception staff to be helpful in resolving any issues.It's wonderful to know that the inclusion of a washer and dryer in your unit added convenience to your stay. We strive to provide amenities that make our guests' experiences enjoyable and hassle-free.Receiving a perfect 5/5 rating from you is truly gratifying. We appreciate your feedback and are delighted that we could contribute to making your stay exceptional.Should you ever return to the city, we look forward to the opportunity of hosting you again and providing another wonderful experience.Thank you for choosing Brisbane One Apartments by CLLIX as your accommodation.

Dear Constantine,Thank you for sharing your positive experience at Brisbane One. We're delighted to hear that the friendliness and helpfulness of our staff stood out during your stay. We understand that minor issues can occur, and we appreciate your understanding during the holiday period.It's wonderful to know that our reception staff went above and beyond to ensure your satisfaction by promptly addressing your concerns and facilitating a move to another apartment. We strive to make every guest's stay enjoyable, and your feedback reinforces our commitment to providing excellent service.We're pleased that you found the room amenities, including the kitchen and bathroom, to be to your liking. Additionally, it's great to hear that the central location allowed you to explore the CBD and the vibrant Southbank of Brisbane easily.We appreciate your kind words, and we look forward to the opportunity to welcome you back on your future visits to Brisbane.

Dear Julie,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!

Dear Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate your feedback, and we are glad to hear that you found the location favorable and that the building is relatively new.We apologize for any discomfort you experienced with the bed/mattress and the curtains. Your comments are valuable, and we will certainly look into ways to enhance the comfort and privacy aspects of our rooms. Our goal is to provide a satisfying and enjoyable stay for our guests, and your input helps us identify areas for improvement.If there are any specific details you would like to share regarding your experience or if you have additional suggestions, please feel free to reach out to us directly. We want to ensure that your concerns are addressed and that you have a positive experience during your future visits.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide an improved experience.

Dear Lori,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.

Dear Brajesh,Thank you for highlighting the positive aspects of our location! We're delighted to know that our hotel is situated in the best location, offering proximity to public transport, restaurants, and parks. Your feedback is truly appreciated, and we look forward to providing you with an outstanding experience during your stay. Should you have any specific preferences or requests, please don't hesitate to let us know. We aim to make your time with us both convenient and enjoyable.

Dear Joel,Thank you so much for taking the time to provide us with a perfect 5/5 rating! We are thrilled to hear that your stay at Brisbane One Apartment by CLLIX met or exceeded your expectations.Your positive feedback is greatly appreciated, and it motivates our team to continue delivering exceptional service. If there are specific aspects of your stay that you particularly enjoyed or any team members who made a significant impact, we would love to hear more about it.It was our pleasure to have you as our guest, and we look forward to welcoming you back to Brisbane One Apartment by CLLIX for another outstanding experience in the future.If there is anything you need or any special preferences you have for your next visit, please feel free to let us know. Your satisfaction is our priority.Once again, thank you for choosing Brisbane One Apartment by CLLIX.

Hi Lianne,It sounds like your experience was quite positive overall! If there were any specific areas that you feel could be improved to turn that 8 into a 10 next time, I'd love to hear your thoughts. Your feedback is invaluable in helping us continually enhance our guests' experiences.Kind Regards, Chris Rinaudo General Manager

Dear Vic,Thank you for awarding us a perfect 5/5 rating. We are delighted to learn that your experience met or exceeded your expectations. It is our goal to provide excellent service, and your positive feedback is truly appreciated.Should your travels bring you back to our area, we would be honored to welcome you again and continue to provide you with the outstanding service you deserve.Thank you for choosing Brisbane One Apartments by CLLIX.

Hi Gemma,It's fantastic to hear that you had a wonderful experience during your stay! I'm thrilled that the Wi-Fi suited your needs and that everything met your expectations. Your recommendation means a lot, and we're delighted to have provided a great experience for solo travelers, couples, and families alike. We'll be more than happy to welcome you back whenever you're in the area again. Thank you for choosing us, and we hope your future travels are just as enjoyable!Kind Regards, Chris Rinaudo General Manager

Hi Mark, I apologize for the inconvenience you experienced during your stay. Your feedback regarding the noise from the adjoining studio and the disturbance caused by the shared door is important. We strive to provide a comfortable and peaceful environment for all our guests, and it's regrettable that this aspect fell short during your visit. We'll review this concern to ensure a more enjoyable experience for future guests. Your insights are truly valuable, and we appreciate your understanding. Should you consider staying with us again, please let us know in advance, and we'll ensure a more suitable arrangement for a peaceful stay. Thank you for sharing your experience with us.Kind Regards, Chris Rinaudo General Manager

Hi KarenIt's wonderful to hear that you had a great stay! Being within walking distance of shops and restaurants definitely adds to the convenience. We're thrilled that you enjoyed your time here and that you'd consider staying again in the future. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

Dear Adam,Thank you for taking the time to share your rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive.If there are specific areas where we can further improve or if you have additional comments to share, please feel free to let us know. Your satisfaction is important to us, and we value the opportunity to enhance our services.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Hi Tracey,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

Hi Nuti,I'm glad to hear you found the apartment beautiful, but I'm sorry to learn about the issues you faced with the air conditioning and the Wi-Fi. Your comfort and convenience are essential to us, and it's disappointing that the AC didn't reach the rooms effectively and that the fans weren't helpful in mitigating the heat. Additionally, spotty Wi-Fi can be incredibly frustrating, especially when trying to complete work assignments or enjoy entertainment.We'll investigate and address these concerns promptly to ensure a more comfortable and seamless experience for our guests in the future. Please accept our apologies for the inconvenience caused during your stay. If you plan on staying with us again, please let us know in advance so that we can ensure these issues are resolved, allowing for a more enjoyable and productive visit. Thank you for bringing these matters to our attention. Kind Regards, Chris Rinaudo General Manager

Hi Ernie,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

Hi Samantha,I'm truly sorry for the utterly disappointing experience you had during your stay. The condition of the unit, including the cleanliness issues, the state of the appliances, and the oversight regarding the VIP perks, is unacceptable. It's clear that we failed to meet your expectations and our own standards.Your feedback regarding the cleanliness problems is deeply concerning, and this does not align with the quality we strive to offer. The inconvenience caused, especially with the condition of the unit and the VIP amenities not being provided as expected, is something we take very seriously.Rest assured, I will personally ensure that your concerns are thoroughly addressed with our team to prevent such occurrences in the future. Additionally, I understand that your decision not to stay with us again is regrettable, but I hope you might reconsider in the future to allow us the opportunity to regain your trust and provide you with the experience you rightfully deserve. Your satisfaction is paramount, and we appreciate your feedback as it helps us improve our services. Kind Regards, Chris Rinaudo General Manager

Hi Jacob,Your feedback is valuable to us, and we'd love to understand more about what we could improve upon. If there's anything specific you'd like to share or if there were particular aspects that didn't meet your satisfaction, please let us know. We strive to provide the best possible experience for all our guests and would appreciate any further insights you can provide.Kind Regards, Chris Rinaudo General Manager

Dear Darren,Thank you for your rating! We're thrilled to see that you had a positive experience. If there's anything specific you loved or if you have suggestions for an even better experience in the future, feel free to share. We look forward to welcoming you back for more 5-star stays!

Hi Amanda,I'm sorry to hear that your experience fell short of expectations. If there's anything specific that led to this rating or any concerns you'd like to address, please let me know. Your feedback is crucial, and I'm here to assist and improve your experience in any way possible. Kind Regards, Chris Rinaudo General Manager

Hi Vincent,Thank you so much for your kind words! We're delighted you enjoyed our location and that our reception team could assist you. Your positive feedback means a lot to us! If there's anything else we can do to make your experience even better next time, please let us know. We'd love to welcome you back!Kind Regards, Chris Rinaudo General Manager

Hi Bart,Thank you for sharing your rating with us! We're glad to hear that your experience was positive overall. If there's anything specific you feel we could improve upon to turn that 8 into a 10 for your next visit, please don't hesitate to let us know. Your feedback is incredibly valuable to us and helps us enhance our services.We hope to have the opportunity to welcome you back and provide an even better experience in the future! Kind Regards, Chris Rinaudo General Manager

Dear Christine,We're glad to hear that the proximity to South Bank and the Botanic Gardens met your expectations and contributed to a positive experience. Location is indeed an important factor, and it's great that you found the convenience of the area appealing.If you have any more feedback or if there's anything specific you enjoyed about your stay, feel free to share. We're here to assist and ensure that your future experiences continue to meet your expectations. Thank you for choosing this place, and we look forward to welcoming you back in the future!

Dear Ujjal,Thank you for sharing your feedback. It's valuable to know that the location was a positive aspect of your stay. However, we understand that the room space was not entirely satisfactory for you.If there are specific aspects you feel could be improved or if there's anything else you'd like to share about your experience, please feel free to do so. Your insights help us understand guest preferences and continually enhance the overall stay experience. We appreciate your input and hope to have the opportunity to welcome you back in the future.

Dear Sue,We're delighted to hear that you had a comfortable and roomy stay, and that the accommodation met your needs. It's great that the location and the friendliness of the staff contributed to a positive experience.If you have any further comments or if there's anything specific you'd like to highlight, please feel free to share. We appreciate your feedback and hope to welcome you back on another occasion!

Hi Cheng-Han,Thank you for providing your rating. We value your feedback, and we would appreciate more details about your experience to better understand how we can improve. If there are specific aspects of your stay that you would like to discuss or if you have suggestions for enhancement, please feel free to share.Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more positive experience in the future.Kind Regards, Chris Rinaudo General Manager

Hi Roberta,Thank you for taking the time to share your detailed feedback. We're pleased to hear that you had a nice stay and found the location convenient for an easy stroll to the city.We appreciate your comments regarding the availability of storage space and have noted your suggestions for additional amenities like a coffee machine and Sky. We're glad our staff was friendly and helpful, and it's great to hear that you enjoyed the hot shower, balcony, and the lovely pool. We understand the challenges with external noise and appreciate your understanding. We look forward to the opportunity to welcome you back for another comfortable experience.Kind Regards, Chris Rinaudo General Manager

Hi Anthony,Thank you for your kind words and recommendation! We're delighted to hear that you loved the lovely 2-bedroom apartment with great views. It's always our pleasure to provide a positive experience for our guests. We appreciate your support and look forward to welcoming you back for another wonderful visit.Kind Regards, Chris Rinaudo General Manager

Hi Guest,Dear Guest,Thank you for providing your rating. We value your feedback, and we would appreciate more details about your experience to better understand how we can improve. If there are specific aspects of your stay that you would like to discuss or if you have suggestions for enhancement, please feel free to share.Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more positive experience in the future.Kind Regards, Chris Rinaudo General Manager

Dear Valued Guest,Thank you for your valuable feedback, and we sincerely apologize for the issues you encountered during your recent stay. We appreciate your loyalty as a Hotels.com gold member, and we deeply regret that your experience did not reflect the high standard we aim to provide.We have taken note of your comments regarding the free wine upon check-in, room preferences, and upgrades. While we do our best to accommodate these requests, we understand that there may be times when they cannot be fulfilled due to availability or other factors. We will work on enhancing our communication to set more accurate expectations.We're also sorry to hear about the Wi-Fi issues, maintenance concerns with doors and balcony locks, as well as the disturbances you encountered during your stay. We take these matters seriously, and we will address them promptly to ensure a more comfortable experience for our guests in the future.Regarding the confusion with your extension and late checkout, we apologize for any inconvenience caused. We will review our internal processes to prevent similar situations in the future.We appreciate your willingness to consider staying with us again, and we hope to have the opportunity to serve you in the future. If you do decide to return, please feel free to reach out to our staff with any special requests or preferences, and we will do our utmost to make your stay more enjoyable.Once again, thank you for sharing your feedback, and we hope to welcome you back under more favorable circumstances.

Hi Melanie,Thank you for sharing your feedback, and we're delighted to hear that you loved your stay. We appreciate your comments regarding the cleanliness of the floor, and we apologize for any inconvenience you experienced with the internet connection.Your insights about the TV setup are valuable, and we will address this to ensure a more seamless experience for future guests. We appreciate your understanding and patience.We look forward to the opportunity to welcome you back for another enjoyable experience.Kind Regards, Chris Rinaudo General Manager

Dear Rodney,Thank you for taking the time to rate your stay. We're pleased to see you had a good experience overall. If you have any specific feedback or suggestions on how we can make your next stay even better and earn that extra 2 points, please let us know. We appreciate your feedback and hope to host you again in the future!

Dear Matthew,Thank you for your feedback regarding the apartment. We appreciate your input, and we take safety and security seriously. We'll review the door locking mechanism to ensure it meets safety standards, especially if it's a matter of concern for families with children. If you have any additional comments or suggestions, please feel free to share them with us. Your feedback helps us improve our accommodations and provide a safer experience for our guests.