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We arrived approximately 7pm and there was understandably no one there. We called out 3 or 4 times and about 15 mins later a woman came out. No greeting or apology for us waiting. I understand English was a second language but it came off as very rude
LISA
Stayed 1 night in Feb 2024
Response from boony on 25 Feb 2024
Dear Lisa, I am very sorry for the issues you experienced while staying in our establishment. However, I do appreciate you letting us know so we can take appropriate action to ensure this does not happen again. We hope you will reconsider giving us a second chance to provide you with the exceptional experience I know we here at Days Inn are capable of. Sincerely, General Manager
Dear Rafael, We would like to thank you for your feedback. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future! Sincerely, General Manager.
Very old- room smelled old and musty- when checking in and checking out the “owner” didn’t even say a single word to us
Very noisy right next to the highway
Deanna
Stayed 1 night in Feb 2024
Response from Boony on 25 Feb 2024
Dear Deanna, I am very sorry for the issues you experienced while staying in our establishment. However, I do appreciate you letting us know so we can take appropriate action to ensure this does not happen again. We hope you will reconsider giving us a second chance to provide you with the exceptional experience I know we here at Days Inn are capable of. Sincerely, General Manager
Dear James, Thank you for your excellent review of Days Inn Fairmont! We appreciate your business and hope to have you back as our guest in the future! Sincerely, General Manager
2/10 Terrible
Jesse
1 Feb 2024
Disliked: Staff & service
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Jesse
Stayed 1 night in Jan 2024
Response from Boony on 25 Feb 2024
Dear Jesse, Thank you for taking the time to review your recent experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
8/10 Good
katlyn
15 Jan 2024
katlyn
Stayed 3 nights in Jan 2024
Response from Boony on 25 Feb 2024
Dear Katlyn, We loved hearing that you enjoyed your stay with us. Thank you so much! We look forward to seeing you again! Sincerely, General Manager
The breakfast was very limited conpared to similar motels.
Jim
Stayed 1 night in Jan 2024
Response from Boony on 25 Feb 2024
Dear Jim, Thank you for your review of your stay at the Days Inn Fairmont! As always, it is a pleasure to have you here as our guest. We look forward to your return stay with us in the future! Sincerely, General Manager
Dear Matthew, Thank you for your excellent review of Days Inn Fairmont! We appreciate your business and hope to have you back as our guest in the future! Sincerely, General Manager
6/10 Okay
Devin
Travelled with family and small children
20 Dec 2023
Devin
Stayed 1 night in Dec 2023
8/10 Good
John
2 Dec 2023
Liked: Cleanliness, staff & service
Room was excellent, but no coffee in room. And no coffee made in lobby in evening............parking lot needs some attention to condition.
The rooms qere OK but the service was awful. The man qorking the feont desk was VERY rude. His attitude was negitive and he was short and mean whever a question was asked or i needed assistance. Maybe he should choose a profession where he doesn't have to work woth people. We Ll have bad days but he had bad days everyday i was there and i was there for 3 days . If you want a decent and cheap room this is the place. If you want a pleasant customer service, forget about it
The room was terrible. Moldy and mildew from water leak. Standing water in bathroom under ceramic tile. Hopefully we will not get sick from staying here.
Leaf-peeping trip beautiful colors all around
Good hotel close to shopping center and plenty of restaurants
Hotel is actually behind another business, signage could be better
Has a grab and go breakfast
Bathroom had mold in ceiling, door didn’t shut right had to slam it to close it. It’s got holes in the walls water damage. Open electrical box half covered by the mirror.
It needs renovated asap
TV cable doesnt work. Night manager told us there would be no refund. Couldnt change rooms due to sold out. Have to stay just to be sure i get some of my moneys worth. Paid $115. This place is unkept. Poor condition and bad location. Was offered discount to stay again for my trouble. Never again
Mark
Stayed 1 night in Sep 2023
4/10 Poor
Joel
Business traveller
16 Sept 2023
Disliked: Amenities
Property had moldy smell. Took long time to check in as there was no one around to check me in.
The room smelled bad. I walked in and walked out. I could not stay there it did not meet my standards
Verified traveller
Stayed 1 night in Sep 2023
10/10 Excellent
Tammy
13 Sept 2023
Tammy
Stayed 1 night in Sep 2023
Response from Boony on 25 Feb 2024
Dear Tammy, Thank you for your excellent review of Days Inn Fairmont! We appreciate your business and hope to have you back as our guest in the future! Sincerely, General Manager
First room assigned someone had already been in there. Bed and sheets all messed up like someone there. Second room door lock didn’t want to open. Didn’t feel it was clean and didn’t sleep well. I had concern for the safety of my car. Matting on walkway was bubbles and trip hazard. Floor felt sticky and bathroom towels were thrown up there and weren’t neat. Needs a lot of updates. I guess you can’t beat the price though. Get what ya pay for.
Not at all like pictured at booking site. Its a dingy dirty building. Room was dated and bathroom door wouldnt close. Toliet dies not flush properly. The check in lady was very pleasant and helpful. Alll night noise in parking lot. People ralking loudly and motorcycle starting and stopping..Will not be staying here again.
The location was convenient and the staff exceeded my expectations. Overall, it was a good value. The location was obviously undergoing renovations and therefore some cosmetic and “normal wear & tear” issues were not 100% great. Overall, good value and great customer service. Kudos to your staff!❤️
Patricia
Stayed 1 night in Jul 2023
6/10 Okay
Tawnya
Travelled with family
22 July 2023
Liked: Staff & service
Disliked: Property conditions & facilities
For the price it was OK the property definitely needs some TLC
The front desk guy was super helpful, and had fresh coffee in the lobby. Win win for me. Got me into a room that fit my needs. Pointed me to where to eat. Great folks
Small out of the way property. There was construction/renovation going on. Outdated facility and the so called breakfast was paltry.
Blaine
Stayed 1 night in Jun 2023
6/10 Okay
Ronald
Travelled with partner
13 June 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Shower and bed was fine. The room was so-so. Bathroom floor tile was cracked several times, bathroom door rubbed the floor heavily. The room seemed like it needed a deep clean (curtains, baseboards etc). Did not like how the hotel was hidden behind a strip center.
Ronald
Stayed 1 night in Jun 2023
8/10 Good
Dan
Travelled with family
12 June 2023
Liked: Staff & service, room comfort
Fairmont 23
I appreciate that you are pet friendly! And our room was close to the dog area.
The bed was very comfortable.
The toilet had to be flushed multiple times to make it work, and there was no spare tissue in the room.
The sidewalk area outside the room was messy, and someone's drink cup sat on the outside window sill during our entire stay.