Beach/ocean view
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Reviews of Ingenia Holidays Bonny Hills

3 out of 5
Ingenia Holidays Bonny Hills
24 Beach Street, Bonny Hills, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 264 out of 378 reviews" "
Rating 8 - Good. 84 out of 378 reviews" "
Rating 6 - Okay. 23 out of 378 reviews" "
Rating 4 - Poor. 7 out of 378 reviews" "
Rating 2 - Terrible. 0 out of 378 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday park is well organised, well maintained and great for families. Staff are lovely, very welcoming and friendly. Our cabin was immaculate and had very comfortable.
Stayed 5 nights in Apr 2024
Response from Ingenia on 30 Apr 2024
Hi Carlie,Thank you for providing your feedback after your recent stay at Bonny Hills.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Manik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here on my way to Sydney, but wish I could stay longer. The property is right next to a very beautiful beach. Family friendly property with plenty activities for kids.
Stayed 1 night in Apr 2024
Response from Ingenia on 16 Apr 2024
Hi Manik,Thank you for providing your feedback after your recent stay at Bonny Hills.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

8/10 Good

jodi

Liked: Staff & service, property conditions & facilities
Very nice quiet park the only thing the shower space was a little small
Stayed 2 nights in Feb 2024
Response from Ingenia on 8 Mar 2024
Hi Jodi,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Azizur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Specious. Rooms are nice , clean and tidy. Staffs are friendly. .
Stayed 1 night in Jan 2024
Response from Lauren on 29 Jan 2024
Hi Azizur,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great park, amazing swim options for kids, very safe, will be back.
Stayed 2 nights in Dec 2023
Response from Lauren on 29 Jan 2024
Hi Alex,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay with my two children. Only draw card was the local shops and restaurants are a decent car ride away. The staff and facilities are great.
Stayed 1 night in Dec 2023
Response from Lauren on 2 Jan 2024
Hi Deborah,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Brief stay nice and quiet
Stayed 2 nights in Nov 2023
Response from Lauren on 1 Dec 2023
Hi Carolyn,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic water park, fun for everyone!
We had the best time and wouldn't hesitate to return. The cabin was clean and my kids (aged 2 and 4) absolutely adored the water park. We will be back!
Stayed 1 night in Oct 2023
Response from Lauren on 24 Oct 2023
Hi Courtney,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4/10 Poor

Robert W

Stayed 1 night in Oct 2023
Response from Lauren on 22 Oct 2023
Hi Robert,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for everyone Kids love it there
Stayed 1 night in Sep 2023
Response from Lauren on 4 Oct 2023
Hi Robyn,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills. We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jaymitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lauren on 28 Sept 2023
Hi Jaymitkumar,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable
The location is beautiful for a relaxing get-away. Right on beautiful Bonny Hills beach for a walk, swim or fish. We love to take any opportunity for a getaway up there.
Stayed 1 night in Sep 2023
Response from Lauren on 22 Sept 2023
Hi Mary,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
A fabulous location just metres from the beach and the cabins had all the features we needed for a few days away. Reception and park staff were very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Lauren on 19 Sept 2023
Hi Deborah, Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Yvonne

Stayed 2 nights in Aug 2023
Response from Lauren on 25 Sept 2023
Hi Yvonne,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Patrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay very affordable and the staff were awesome and helped a lot
Stayed 1 night in Aug 2023
Response from Lauren on 31 Aug 2023
Hi Patrice,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay. The cabin was spacious, clean and tidy. Everything worked and was well maintained. The bbq area was good and clean as well. Good location
Stayed 3 nights in Aug 2023
Response from Lauren on 31 Aug 2023
Hi John,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff
Stayed 1 night in Aug 2023
Response from Lauren on 31 Aug 2023
Hi Jason,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely caravan park to stay at , it was beautifully maintained and staff were very friendly, they had great facilities and we enjoyed our stay
Stayed 7 nights in Jul 2023
Response from lauren on 31 Aug 2023
Hi Geoffrey,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Alexander

Disliked: Staff & service, property conditions & facilities
Cabin was average, very dated & there was small bugs and leaves on our bedding. Staff were extremely rude, we would say good morning,totally ignored us, after 4/5 attempts we gave up. Would tell family & friends stay somewhere else.
Stayed 7 nights in Jul 2023
Response from Lauren on 25 July 2023
Hi Alexander,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

4/10 Poor

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Rest
Service was exceptional, staff very friendly a d accommodating however we experienced a Broken shower. Drove for 10+ hours and decided to have a break, freshen up and rest before continuing our trip. Shower was unusable, contacted maintenance who said wont be fixed. Unable to freshen up, expensive for not achieving our rest.
Stayed 1 night in Jul 2023
Response from Lauren on 24 July 2023
Hi Rob,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained and great facilities for kids. Beware this park is dog friendly. Flat sites, but most sites you cannot use pegs if needed for camper trailer etc. Check first. Cabin clean, in vgc and we'll stocked.
Stayed 1 night in Jul 2023
Response from Lauren on 20 July 2023
Hi Peter,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Annika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great caravan park for kids for all ages especially toddlers which was perfect for our two kids. Clean, neat and comfy cabins. We would return for another holiday.
Stayed 2 nights in Jul 2023
Response from Lauren on 12 July 2023
Hi Annika,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Lauren on 4 July 2023
Hi Margaret,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet different
Stayed 2 nights in Jun 2023
Response from Lauren on 3 July 2023
Hi Paul,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Top Spot
Stayed 4 nights in Jun 2023
Response from Lauren on 30 June 2023
Hi Jill,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Waqar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had to make some changes to my booking. The staff was very helpful. Clear map instructions and easy parking.
Stayed 1 night in Jun 2023
Response from Lauren on 26 June 2023
Hi Waqar,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Kristy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 4 nights in Jun 2023
Response from Lauren on 22 June 2023
Hi Kristy,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Mary-Anne

Stayed 1 night in Jun 2023
Response from Lauren on 14 June 2023
Hi Mary-Anne,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable cabins.
Stayed 1 night in Jun 2023
Response from Lauren on 8 June 2023
Hi Jennifer,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

suzanne

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
no heating in living area very cold reported gas cooktop failing to function no action
Stayed 3 nights in May 2023
Response from Lauren on 25 May 2023
Hi Suzanne,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Quick overnight stop. The place is nestled in the trees next to the ocean. Lots of units close together but it was quiet when we were there except for some bogans a couple of units away that kept yelling at their kids and dogs. Overall a nice holiday park. Excellent front office service. Thank you for the anniversary upgrade!
Stayed 1 night in Apr 2023
Response from Lauren on 3 May 2023
Hi Lynn,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing, park is well maintained and so clean.
Stayed 3 nights in Apr 2023
Response from Lauren on 28 Apr 2023
Hi Matt,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the easy access to the beach and how close it was to other places in the area. Also how much there was for the family to enjoy with the pools Putt Putt golf the jumping pillow and bikes to ride around the park. We will be back with the family😊
Stayed 2 nights in Mar 2023
Response from Lauren on 12 Apr 2023
Hi Terrie,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach. Safe place for kids to play
Stayed 3 nights in Apr 2023
Response from Lauren on 6 Apr 2023
Hi Michelle,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close to the beach this property was, listening to the waves from the front porch was lovely. Kids enjoyed the swimming pools. Having three bedrooms gave us tons of room to spred out. We would go back in a heartbeat.
Stayed 1 night in Mar 2023
Response from Lauren on 7 Mar 2023
Hi Jason,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Lauren on 10 Mar 2023
Hi Patricia,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Diane

Stayed 3 nights in Feb 2023
Response from Lauren on 7 Mar 2023
Hi Diane,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Candice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Plenty to keep them occupied without needing to go too far.
Stayed 1 night in Jan 2023
Response from Lauren on 1 Dec 2023
Hi Candice,Thank you for providing your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Steven

Stayed 4 nights in Jan 2023
Response from Lauren on 7 Mar 2023
Hi Steven,Thank you for taking the time to provide us with your feedback after your stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I loved how much stuff was available for kids. One of the best parks I have stayed at, Shane it was only one night
Stayed 1 night in Jan 2023
Response from Lauren on 24 Jan 2023
Hi Lynn,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Have stayed twice at Ingenia. First time the cabin was a good size, modern and reasonable value given the time of year (prior to Christmas). This trip our cabin was tiny and therefore left us disappointed.
Response from Lauren on 18 Jan 2023
Hi Jeremy,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

8/10 Good

sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Response from Lauren on 22 Dec 2022
Hi Sam,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Merry Christmas Warm Regards,Lauren

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very good amenities & very pleasant staff.
Stayed 2 nights in Dec 2022
Response from Lauren on 22 Dec 2022
Hi Peter,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.Merry Christmas Warm Regards,Lauren

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Nov 2022
Response from Lauren on 29 Nov 2022
Hi Peter,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

John

Stayed 1 night in Nov 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing break
As lovely relaxing place, right on lovely Rainbow Beach, Bonny Hills
Stayed 1 night in Nov 2022
Response from Lauren on 16 Nov 2022
Hi Mary,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hils.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Oct 2022
Response from Lauren on 13 Oct 2022
Hi Linda,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Trent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best parks we have ever stayed at. Facilities are nice and the children have some nice play areas
Stayed 1 night in Sep 2022
Response from Lauren on 16 Sept 2022
Hi Trent,Thank you for taking the time to provide us with your feedback after your recent stay at Bonny Hills.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Nicole

Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022
Response from Lauren on 5 Aug 2022
Hi Robert, Thank you for taking the time to provide us with your feedback after your recent stay at Bonny HIlls. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren