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Rooms are small. Construction noise is starting from 8am inside in the hotel. Breakfast is very limited and until 9am. Our balcony door wasn’t locked. Room safe is very small not even to store your wallet there. Inconvenience location. Room service/cleaning was average.
Michael
Stayed 2 nights in Mar 2024
Response from recepcion on 17 Apr 2024
Estimado, muchas gracias por tus comentarios los tendremos en cuenta. Esperamos tener el gusto de atenderlo en una nueva oportunidad.
4/10 Poor
Alex
22 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alex
Response from recepcion on 17 Apr 2024
Estimado, esperamos poder atenderlo en una nueva oportunidad.
Staff are friendly and amazingly helpful. Hotels.com status entitled me to a free bottle of wine, which was a nice touch. Accommodations were very nice. Unfortunately, I only stayed for one night so I couldn't see it all, but everything I did experience was great. Will return!
The lobby was very beautiful! I had the grand double room and it was wonderful and spacious. The tv in the room was the best feature and the bathroom was very nice and shower had hot water. Overall, friendly staff and excellent location. The only problem I had was being charged for a 3rd guest even though it was only two people (myself included).
The crew was amazing. Front desk, restaurant and room cleaning. Everyone was nice.
Alejandro
Stayed 3 nights in Sep 2023
Response from recepcion on 9 Oct 2023
Gracias por tomar el tiempo y dejar tu feedback de nuestro hotel. Te esperamos pronto de vuelta en Bogotá.
10/10 Excellent
Jorge
Business traveller, Travelled with group
17 Aug 2023
Good experience
Very nice personnel, great location and modern building. My only surprise was the large additional fee for someone else saying since elsewhere this is never an issue. Overall, satisfactory experience.
Jorge
Stayed 6 nights in Aug 2023
Response from recepcion on 19 Aug 2023
Gracias por tu feedback. ¡Nos encanta saber cómo te sientes en Nico Apartasuites! Te esperamos pronto de vuelta en Bogotá.
Good clean place located in a nice neighborhood with access to great restaurants. Decent breakfast, good fit and finish in the common areas but my room feels unfinished furnishing. No AC but should be fine with the temperature dropping at night. During the day can stay cool by pooping the window open. When the window is open however the street noise is quite loud. Other than that everything was great.
Scott
Stayed 3 nights in Jun 2023
Response from recepcion on 17 July 2023
Estimado muchas gracias por tus comentarios los tendremos en cuenta. Esperamos tener el gusto de atenderlo en una nueva oportunidad.
10/10 Excellent
Carolina
Travelled with family and small children
14 July 2023
The hotel was perfect for our needs. It was clean, comfortable, pretty. The breakfast was very good and the staff helpful.
Carolina
Stayed 1 night in Jul 2023
Response from recepcion on 17 July 2023
Gracias por tu feedback. Nos encanta saber como te sientes en Nico ApartaSuites!
10/10 Excellent
Manuel
11 July 2023
Liked: Cleanliness, staff & service
Great breakfast. Staff was nice and helpful
Manuel
Stayed 4 nights in Jul 2023
Response from recepcion on 17 July 2023
Gracias por tu feedback. Nos encanta saber como te sientes en Nico ApartaSuites!
6/10 Okay
Goran, BURLINGAME
Travelled with family
2 July 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff does not speak English.
We were unable to control room temperature. Some towels were not placed in a room. There was no shower gel and the quantities of shampoo were so small. In all average or below average hotel.
Goran
Stayed 2 nights in Jun 2023
Response from recepcion on 6 July 2023
Estimado muchas gracias por tus comentarios los tendremos en cuenta a fin de mejorar su experiencia. Esperamos tener el gusto de atenderlo en una nueva oportunidad.
Es un lugar bastante agradable. Me he hospedado varias veces y lo seguiré haciendo. Las camas y almohadas son bastante cómodas. La ubicación es perfecta.
Angelica Rocio
Stayed 2 nights in Mar 2023
Response from recepcion on 9 May 2023
Gracias por tomar el tiempo y dejar tu feedback de nuestro hotel. Te esperamos pronto de vuelta en Bogotá.
The hotel is located in an excellent area. The breakfast is good, the service is excellent, and the facilities are outstanding (the same as in the photos). I used the coworking area my whole stay, and it was great for me and my coworkers.
Miguel
Stayed 4 nights in Mar 2023
Response from recepcion on 13 Mar 2023
Gracias por tu feedback. Nos encanta saber como te sientes en Nico ApartaSuites!
Absolutely wonderful staff! Excellent breakfast. A very safe area for walking around. Lots of dining choices. Only drawback is that you can hear road traffic and louder noises from neighboring rooms.
Annette
Response from recepcion on 8 Mar 2023
Gracias por sus comentarios, espeamos tener el gusto de servirle en una nueva oportunidad
10/10 Excellent
Bryan
16 Dec 2022
Bryan
Stayed 2 nights in Dec 2022
Response from Vincent on 26 Dec 2022
Thanks Bryan for staying at Nico ApartaSuites. We hope to welcome you again for futures trips to Bogota.
Mold in shower ceiling. Peeling paint on walls. Cracks in walls. Hair on bed from previous guests. Dirty sheets.
Christopher
Stayed 1 night in Dec 2022
Response from Vincent on 26 Dec 2022
Thanks Christopher for your feedback, it's important for us to know to be able to improve our service for the future. We will investigate what happened in this case.
Breakfast hours could be better, they are only 2hrs from 7-9am
The elevator was not working, but they were helpful to carry our bags up and down.
Staff has great attitude, excellent location, safe area to walk and go for coffee and nice dinners.
Ana
Stayed 4 nights in Dec 2022
Response from Jonas on 26 Dec 2022
Thanks Ana for your feedback. We are finishing the remodelation of the hotel and the elevator was the last part of it!
The room was as advertised on the pictures, the service was good. The breakfast buffet was nice but got a room on the 6th floor and the elevator was broken. Seems like it will be fixed soon because they were actively working on fixing it. (but would be a nice thing to be told beforehand) Also the wifi in the room was quite unreliable so i had to either use my data or go down ( using the stairs ) to work on my computer.
The view from the room was nice ( like open view ) and the neighborhood was nice.
Jonathan
Stayed 4 nights in Nov 2022
Response from Vincent on 26 Dec 2022
loved having you stay with us Jonathan. Hope to welcome you again in Bogotá
All staff, from front desk, to kitchen, to cleaning were amazing. I requested a few additional things, a kettle for the room, and a hair dryer, or if my friend could park under for a short time, and staff were more than happy to assist where possible
Adrian
Stayed 20 nights in Nov 2022
Response from Jonas on 26 Dec 2022
Thanks Adrian for staying at Nico ApartaSuites
8/10 Good
Robert
Travelled with group
18 Oct 2022
Liked: Cleanliness, staff & service, amenities
Great place for the money. Rooms were very nice and the showers plenty of hot water. Wifi was average at best and would go out for small periods of time. Breakfast was very limited with your choice of eggs and not many sides. Tons of coffee and juice though. Elevator went out for a brief time...it is very old and needs to replaced. Place just got redone on the bottom and was very pleasing. Staff was excellent. For the money hard to beat!
I enjoyed the service and with the free bottle of wine 🍷.! Breakfast was a major plus! Great food cooked for you to order.!
William
Stayed 1 night in Sep 2022
8/10 Good
Colleen
Travelled with group
12 Sept 2022
Liked: Cleanliness, staff & service, amenities
Excellent location but currently under construction (Sep 2022). No working elevator and banging noises throughout the day/early morning. Staff was very helpful and friendly but did not speak English as an FYI so needed Google translate to communicate. Overall a nice stay in a wonderful neighborhood.
Walk to all the restaurants Great area. Nice place to stay. If you are facing the street, can be loud from traffic. As always in Colombia, staff very friendly.
Very good and extremely professional staff helping all the way they can and ready to go extra mile. A Senior Receptionist Marco speaks very good English (not a guarantee in Colombian hotels) and can suggest many activities and eating options. But everyone else working there is also very good and helpful.
Room is spacious with good-size working desk and all other room facilities are great too including a rain shower.