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Reviews of Connaught Hotel

2.5 out of 5
Connaught Hotel
44 -50 Tettenhall rd, 60, Wolverhampton, England

Reviews

4.8
Rating 10 - Excellent. 4 out of 39 reviews" "
Rating 8 - Good. 4 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 17 out of 39 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Cecil

Liked: Cleanliness, staff & service, amenities
I liked the excellent and friendly staff. I didn't like that there was not a servicing of the room on the Saturday or the Sunday.
Stayed 3 nights in Feb 2024

2/10 Terrible

Ellie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here - you would have a better time sleeping in your car. I have stayed in some bad places in my time but this is another level of bad. When we arrived it was evident there was some work being done in the dining area. That’s fine. Start going up the stairs to the hotel and it’s another story. Plaster coming off the walls, holes in the wall, broken lift out of action and ladies toilets out of order. Our room…well you can see from the pictures. Black and yellow and sporous mould in the bathroom. The bathroom door was a complete state, had no handle and looked like someone had previously kicked it in. We spoke to the hotel and they said to contact Expedia who we had booked with. Expedia were useless and said we could have £25 refund in vouchers. We had a show to go to so went out and tried to console ourselves that we were just staying for one night. When we returned to the hotel it was unbearable. There was a function room directly underneath us with a really loud party. The base of the music was causing the whole room to vibrate! This was at 9.45am. We spoke to the hotel and Expedia. Expedia said wait 3-4 days for a response from them. The hotel said the party would be done by 10.15pm. We waited till 10.30 and it was no better and we were exhausted so decided to leave. Do not stay here - you would have a better time sleeping in your car.
Stayed 1 night in Feb 2024

4/10 Poor

Fahim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There is extensive renovation going on and the bar area is very small. Also there is no eating facilities while the renovation is going on. My window in the room would not close so it was cold at night
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

6/10 Okay

Josephine

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very comfortable bed. However the property is part way through a refurbishment which is impacting on the cleanliness of the public areas and rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

stephen

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

There was no hot water and the slamming of doors was not pleasant
Stayed 1 night in Dec 2023

6/10 Okay

Alastair

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Tired but Cosy.
A tired hotel with a certain Faulty Towers charm.
Stayed 1 night in Nov 2023

2/10 Terrible

Vikki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gemma

Stayed 1 night in Nov 2023

8/10 Good

Paul

Stayed 1 night in Aug 2023

2/10 Terrible

Scott

Stayed 2 nights in Aug 2023

4/10 Poor

Asha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The general upkeep of the property and room was not to standard. Broken items in the room. Towels not clean as they should be. The bathroom sink was blocked, standing water. We did not stay the 2nd night.
Stayed 2 nights in Aug 2023

2/10 Terrible

Shannon

Travelled with partner
Not good
Stayed 1 night in Jul 2023

6/10 Okay

Liam

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Amandeep

Disliked: Cleanliness, property conditions & facilities
The property is under development, which seems to be taking forever, room had no curtains, closet was dirty, bath/shower was dirty, the toilet had some sort of over flow of water and all night heard dripping noise. The room is half in development. Only thing is good I paid £78 for two nights. Could be a good place in the future once all work is done. Would I stay agin only if I was desperate and broke but highly advice people don’t pay full price if it’s £39 a night it’s ok just a bed. But other wise would advise to stay away if the place ever gets finish I’m sure they will put the price up and would say you’ll find better places in the area. Sad really but is what it is.
Stayed 2 nights in Jul 2023

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prison
Hotel was dirty, the room wasn’t clean for the 4 days I was there, tv didn’t work properly, the windows didn’t lock or close and I was in a ground floor room, I had no hot water the last 2 days I was there. Hotel manager didn’t care one bit. If you haven’t just crossed the channel in a dingy, then do not stay in this “hotel”
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stay at Wolverhampton
It was ok for one night. Hotel is undergoing renovations.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

2/10 Terrible

Seamus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place door didn’t lock No tv remote Bed was wet from who ever stayed before us and it came through the sheets in the night
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was unkept dirty mo kitchen room disgusting dirt everywhere worse experience i have ever had
Stayed 2 nights in May 2023

2/10 Terrible

PIjush

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth even for pennies
The hotel was terrible. Lift didn’t work. Bathroom was horrible and sink were leaking. Was flood in bathroom. No room cleaning services . Stayed there for three nights but room Wer not cleaned once even. No toilet tissues . Was terrible experience not proper lock on door too.
Stayed 3 nights in May 2023

4/10 Poor

Thamal

Stayed 1 night in Apr 2023

6/10 Okay

Mutonyi

Stayed 2 nights in Apr 2023

6/10 Okay

Robert

Disliked: Property conditions & facilities
No snacks available and no breakfast available x
Stayed 1 night in Apr 2023

6/10 Okay

John

Travelled with group
Liked: Staff & service, room comfort
Basic but in the middle of updates that will help.
A basic hotel for a basic price. In the middle of some updating by the looks of it and definitely needs it in the corridors. Staff very friendly and helpful.
Stayed 1 night in Apr 2023

2/10 Terrible

Chimaobi

Stayed 1 night in Mar 2023

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, superb hospitality.
we had a fantastic stay at the Connaught, even tho it's under a bit of a refurb, it looks like it's being modernized, everything was great, smooth check in, spotless room, free parking, literally no complaints, but overall special thanks to Tony, what a superb host, nothing was too much bother, he (and Adam) are an absolute credit.
Stayed 1 night in Mar 2023

6/10 Okay

William

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
First and Last - Never Again! Rude & Unclean
Booked and paid in advance to stop at The Connaught Hotel Wolverhampton on Saturday, as we were attending a baby shower up the road at Vaal & Vaal. Minimal expectations as it was a cheap stay out of convenience, it was closest and The Mount was fully booked in advance due to an event. Checked in around 6/7pm, Owner and his staff pleasant on arrival, however when we got to the room to get changed and get ready to go back out we found that the bathroom was unclean, a used red disposable razor left in the shower along with a round soap bar covered in hair. The sink had a yellow liquid substance that ran near the base of the taps, there appeared to be some types of holes (potentially cigarette holes) in the curtains. As there was no phone visible in the room, I called reception twice and was unable to get through. As the lifts are not for public use and we were on the 3rd floor we decided to get changed and advise at reception upon leaving for our event - we were advised that the manager would contact. There was no offer to go up and check or send someone to clean the room, and when we returned the following morning nothing had been done. Nothing was said by the hotel upon checkout, no acknowledgement and we had to leave for Manchester so I awaited a call which was not received. Fast forward to Wednesday afternoon, I have called the hotel as no call back received. The owner was rude, condescending and continued to cut me off as he abruptly interrogated me!
Stayed 1 night in Nov 2022

6/10 Okay

jay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Gemma

Stayed 1 night in Sep 2022

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Dave

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Janett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was poor as we were not notified that the hotel was under restoration. Receptionist unhelpful didn't know anything. No lift service, sorryif you had health issues.. The room was clean. Bathroom, toilet cistern was running couldn't flush reported it fixed straight away. When we returned early hour's of the morning. The toilet could not flush. Thank god we were only staying one night. Reported that the toilet did not flush. No apologies. Would not stay there again it was not worth £99 no breakfast facilities. Expedia should have stated under repair. Misrepresentation. Very poor.
Stayed 1 night in Sep 2022

8/10 Good

Bernardus

Travelled with family
Liked: Cleanliness, staff & service
Oud maar netjes en schoon beetje gehorig personeel heel vriendlijk en behulpzaam
Stayed 2 nights in Nov 2023

2/10 Terrible

rungsima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t allow us. The next morning I told this problem to another guy at the reception and he said sorry and he told me that he would contact Expedia to compensate something to us but nothing happened until now.
Stayed 1 night in May 2023

8/10 Good

Jacobus John

Liked: Staff & service, property conditions & facilities
This is a basic hotel at a great price. The room is clean and great for a 1 night overstay. The personnel were great and very helpful. Still able to get a few beers in the evening below at the desk. Rooms on the top floors are noisy. Free parking behind the hotel is very convenient. Hotel itself is not clean but they are re-decorating the inside. All in all: Happy to have found it and happy to leave.
Stayed 1 night in May 2023