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Reviews of Berri Hotel

3.5 out of 5
Berri Hotel
Riverview Drive, Berri, SA

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 696 reviews" "
Rating 8 - Good. 287 out of 696 reviews" "
Rating 6 - Okay. 69 out of 696 reviews" "
Rating 4 - Poor. 36 out of 696 reviews" "
Rating 2 - Terrible. 12 out of 696 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, West Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Berri Hotel Team on 8 May 2024
Thank you for your amazing ratings Jennifer. We appreciate your support and look forward to seeing you again.

6/10 Okay

Lidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Berri Hotel Team on 8 May 2024
Thank you for your kind ratings Lidia.Please let us know what we can improve for your future stays.Kind regards

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Riverview villa with balcony. It was modern, well equipped, spacious with comfortable bed and large TV. Elevated view of river great was great
Stayed 2 nights in Apr 2024
Response from The Berri Hotel Team on 30 Apr 2024
Thank you for your wonderful review Raymond. Its wonderful that you found the room modern, well equipped and enjoyed the view. We look forward to welcoming you back.Kind regards

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the bed comfortable. My only complaint the rokm was really hot but once we turned on the air cin and it kicked it everything was good
Stayed 1 night in Apr 2024
Response from The Berri Hotel Team on 23 Apr 2024
Thank you for your lovely review Marie. We are so pleased the staff were friendly and the bed comfortable. We look forward to welcoming you back.Kind regards

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the closeness of all the facilities and being in the heart of the town and across the road from the Murray River. We stayed for a function which was a short walk back to our room at the end of the night. Very comfortable sleep.
Stayed 1 night in Apr 2024
Response from The Berri Hotel Team on 10 Apr 2024
Thank you for your wonderful review Garry.We are pleased you found our location convenient and had a comfortable sleep.We look forward to welcoming you back.Kind regards

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Berri Hotel Team on 28 Mar 2024
Thank you for your wonderful rating Natalie.We look forward to welcoming you back.Kind regards

8/10 Good

Thomas Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We were travelling with two young children so having a restaurant at the same location was easy. Considering we paid over $300 for the room for the night it would have been nice if the air conditioner was Already on when we arrived. Very hot. Kids had a spa bath, not sure what happened but the carpet at the entrance was soaking. Think they have a plumbing problem.
Stayed 1 night in Mar 2024
Response from The Berri Hotel Team on 20 Mar 2024
Thank you for your feedback Thomas. We are disappointed to read the air con was not on prior to your arrival. Our maintenance team can not find any issues with plumbing but will continue to monitor and appreciate you bringing this to our attention. We so hope you enjoyed your overall stay and look forward to welcoming you back.Kind regards

10/10 Excellent

Irene

Travelled with group
Riverfront hotel stay with all the facilities in one place. Golf links nearby for those that play. Berri golf club excellent, with pokies and great restuarant.
Stayed 3 nights in Mar 2024
Response from The Berri Hotel Team on 17 Mar 2024
Thank you for your wonderful review Irene. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Berri Hotel. Modern, clean, comfortable, spacious. Enoyed using the pool. Enjoying going for a walk on the river too.
Stayed 1 night in Feb 2024
Response from The Berri Hotel Team on 4 Mar 2024
Thank you for your fantastic review John. We are so pleased you love staying with us and made use of the pool.We look forward to welcoming you back.Kind regards

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff..
Stayed 1 night in Jan 2024
Response from The Berri Hotel Team on 31 Jan 2024
Thank you for your wonderful review. Its great you found the staff friendly and liked our location.We look forward to welcoming you back.

10/10 Excellent

Nickolas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy, convenience, nice view, comfortable spacious (bathroom& living area).Well outfitted throughout. Plenty light. Efficient cooling e.g. roller blinds and airconditioning. in 2 areas. Great kitchen, well equipped. We were very impressed.
Stayed 2 nights in Jan 2024
Response from The Berri Hotel Team on 31 Jan 2024
Thank you for your fantastic review Nicolas. We are pleased you found the room comfortable & look forward to welcoming you back.Kind regards

6/10 Okay

Gary

Travelled with partner
Disliked: Property conditions & facilities
All good except a little outdated
Stayed 2 nights in Jan 2024
Response from The Berri Hotel Team on 31 Jan 2024
Thank you for your kind rating Gary. We a look forward to welcoming you back.Kind regards

10/10 Excellent

Selena

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from The Berri Hotel Team on 31 Jan 2024
Thank you for your great rating Selena. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, privacy and very friendly people
Stayed 3 nights in Jan 2024
Response from The Berri Hotel Team on 31 Jan 2024
Thank you for your wonderful review Rachel. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

6/10 Okay

Caz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Berri Hotel Team on 13 Dec 2023
Thank you for your rating Caz. Let us know if there is something that needs attention.Kind regards

10/10 Excellent

Cristian

Stayed 1 night in Nov 2023
Response from The Berri Hotel Team on 13 Dec 2023
Thank you for your wonderful ratings Cristian.We are pleased you enjoyed your stay and look forward to welcoming you back,Kind regards

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Berri Hotel is a lovely place to stay with views of the Murray River. Our Villa by the pool was absolutely lovely we can't wait to visit again. Dining exceeded our expectations also, can't fault it at all.
Stayed 2 nights in Nov 2023
Response from The Berri Hotel Team on 21 Nov 2023
Thank you for your fantastic review Belinda. We are so pleased you loved your stay and look forward to welcoming you back. Kind regards

8/10 Good

Jianwei

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, easy parking. We’ll stay next time.
Stayed 1 night in Nov 2023
Response from The Berri Hotel Team on 21 Nov 2023
Thank you for your wonderful rating Jianwei. We look forward to welcoming you back. Kind regards

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from The Berri Hotel Team on 21 Nov 2023
Thank you for your great ratings Christopher. We look forward to welcoming you back. Kind regards

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller then the photos.
Stayed 1 night in Oct 2023
Response from The Berri Hotel Team on 21 Oct 2023
Thank you for your kind ratings Melissa, we have many styles of rooms to choose from.

6/10 Okay

Peter

Stayed 3 nights in Oct 2023
Response from The Berri Hotel Team on 21 Oct 2023
Thank you for your rating Peter, Please let us know what we can do to improve a future visit.Kind regards

8/10 Good

Con, Manly

Liked: Cleanliness, staff & service, amenities
Nice convenient stay
Stayed 3 nights in Oct 2023
Response from The Berri Hotel Team on 17 Oct 2023
Thank you for your kind ratings Con.We hope to welcome you back soon.

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed walking along the river and to the shopping precinct.
Stayed 2 nights in Oct 2023
Response from The Berri Hotel Team on 15 Oct 2023
Thank you for you kind ratings,We are very lucky with our location, we are pleased you found it convenient.We look forward to welcoming you back.Kind regards

8/10 Good

Ann

Travelled with family
Liked: Staff & service
Nice. Met our needs.
Stayed 1 night in Oct 2023
Response from The Berri Hotel Team on 12 Oct 2023
Thank you for your lovely ratings Ann. We pleased the room met your needs and look forward to welcoming you back

8/10 Good

Susan

Stayed 4 nights in Oct 2023
Response from The Berri Hotel Team on 21 Nov 2023
Thank you for your wonderful rating Susan. We look forward to welcoming you back. Kind regards

8/10 Good

Con, Manly

Liked: Cleanliness, staff & service, amenities
Always a good stay
Stayed 3 nights in Oct 2023
Response from The Berri Hotel Team on 8 Oct 2023
Thank you for your lovely ratings Con. It was a pleasure to see you again.Kind regards

8/10 Good

John

Travelled with partner
Nice pool area
Stayed 1 night in Oct 2023
Response from The Berri Hotel Team on 4 Oct 2023
Thank you for your wonderful review John. We are so pleased you like our new pool area. We look forward to welcoming you back.Kind regards

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Restaurant is just the ideal place for a nice meal and highly recommended. Generous servings and delicious but can have a bit more vegetables or salad would just cap the top ranking. Bar is good and Complimentary Mini Bad helps to settle into the room after check in, wonderful.
Stayed 1 night in Sep 2023
Response from The Berri Hotel Team on 26 Sept 2023
Thank you for your wonderful review Lawrence. Its fantastic you found the restaurant ideal and the meals delicious, we will pass this onto our head chef along with your suggestion on veg/salad.We look forward to welcoming you back.Kind regards

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed rooms, kitchen and lounge area all large size.
Stayed 3 nights in Sep 2023
Response from The Berri Hotel Team on 24 Sept 2023
Thank you for your wonderful review John.We are pleased you found the rooms to be of good size. We look forward to welcoming you back.Kind regards

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023
Response from The Berri Hotel Team on 14 Sept 2023
Thank you for your fantastic rating Alan. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely new poolside villas, very spacious. Bathroom design could be better- basin is far too small, shower curtain is not suitable and water from the shower covers most of the bathroom floor. Disappointed to be told by bistro staff they were too busy to provide room service.
Stayed 1 night in Sep 2023
Response from The Berri Hotel Team on 7 Sept 2023
Thank you for your kind rating Melissa. We are very disappointed to hear you couldn't have room service and will bring this to the attention of the bistro manager. We hope you enjoyed your overall stay and look forward to welcoming you back.Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and eat
Stayed 1 night in Aug 2023
Response from The Berri Hotel Team on 29 Aug 2023
Thank you for your amazing rating David! We are pleased you find the hotel a great place to stay and eat. See you next time. Kind regards

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Berri Hotel Team on 29 Aug 2023
Thank you for your kind ratings Kamal. We look forward to seeing you back.Kind regards

8/10 Good

Emelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what I like is the cleanliness and the restaurant attached. The air condition is noisy and we did not feel the heat properly.
Stayed 2 nights in Aug 2023
Response from The Berri Hotel Team on 29 Aug 2023
Thankyou for your kind ratings Emelia. Its great your found the hotel clean and enjoyed the convenience of the restaurant on site. We will pass your feedback onto our maintenance team in regards to the heater and do apologise for the inconvenience this may have caused.Kind regards

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with nice rooms. Friendly staff
Stayed 1 night in Aug 2023
Response from The Berri Hotel Team on 29 Aug 2023
Thank you for you wonderful review Kevin. Its great your found the rooms clean and the staff friendly. We look forward to welcoming you back.

4/10 Poor

Nigel

Stayed 1 night in Feb 2023
Response from The Berri Hotel Team on 10 Sept 2023
Hello Nigel,Could you please provide us with any further details about your stay so we can address any issues you may have experience during you stay.Kind regards

10/10 Excellent

Taryn

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful property. We'd booked in a normal room then when we arrived they looked a littlw tired so asked about the new villas. Got a super inexpensive offer to upgrade and jumped at it. So happy we did. The Villas are new and beautiful. The staff should offer upgrades to all guests if they have the villas available. Youll make guests very happy.
Stayed 1 night in Jul 2023
Response from The Berri Hotel Team on 2 Aug 2023
Thank you for your wonderful review Taryn. We are disappointed you didnt like the original room but so pleased we were able to offer you an upgrade for a great deal in one of the new Villas.We look forward to welcoming you back.Kind regards

8/10 Good

sharon, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeeky front door needs some oil. We love being across the road from the river. BEAUTIFUL BERRI.
Stayed 2 nights in Jul 2023
Response from The Berri Hotel Team on 2 Aug 2023
Thank you for your feedback Sharon. We will get the maintenance team onto the straight away! Thank you for letting us know.We look forward to welcoming you back.Kind regards

10/10 Excellent

STEPHEN

Stayed 1 night in Jul 2023
Response from The Berri Hotel Team on 2 Aug 2023
Thank you for the fantastic rating Stephen,We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

10/10 Excellent

Kristin

Stayed 1 night in Jul 2023
Response from The Berri Hotel Team on 21 Aug 2023
Thank you for your fantastic rating Krisin.We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

4/10 Poor

Edward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Lack of facilities in room...generally a tired old room with very dirty windows.
Stayed 3 nights in Jul 2023
Response from The Berri Hotel Team on 12 July 2023
We are disappointed you feel this way Edward. Please know there are many styles of rooms to chose from that may better suit your needs.Kind regards

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no hot water, couldn't shower.
Stayed 1 night in Jun 2023
Response from The Berri Hotel Team on 2 July 2023
Thank you for reaching out John. We do apologise for this inconvenience and were working on having this fixed at the time of your stay.Kind regards

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from The Berri Hotel Team on 9 July 2023
Thank you for your wonderful rating Michael.We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

2/10 Terrible

Maria

Stayed 3 nights in Jun 2023
Response from The Berri Hotel Team on 4 July 2023
Maria, can you please contact us in regards to your stay so we can rectify any issues you may have experience.Kind regards

8/10 Good

Teresa

Stayed 1 night in May 2023
Response from The Berri Hotel Team on 17 June 2023
Thank you for your lovely ratings Teresa. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

8/10 Good

MIKE

Stayed 1 night in May 2023
Response from The Berri Hotel Team on 23 May 2023
Thank you for your fantastic rating Mike. We are pleased you enjoyed your stay and look forward to welcoming you back.Kind regards

10/10 Excellent

Sue Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, ample parking space and convenient location
Stayed 1 night in Apr 2023
Response from The Berri Hotel Team on 2 May 2023
Thank you for your fantastic rating Sue.We are pleased you found the room clean and there was ample parking. We look forward to welcoming you back.Kind regards

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall stay was excellent. Would recommend the hotel to others.
Stayed 2 nights in Apr 2023
Response from The Berri Hotel Team on 26 Apr 2023
Thank you for your wondering review Michael. We appreciate you recommending us and look forward to welcoming you back.Kind regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very spacious and over looked the pool. The staff were really friendly upon checkin. The bed was really comfortable. Had a meal in the restaurant for dinner and then breakfast. Fast service.
Stayed 1 night in Apr 2023
Response from The Berri Hotel Team on 23 Apr 2023
Thank you for your wonderful review Michael. Its great you found the room spacious and bed comfortably. We are pleased you found the staff friendly and service was fast. We look forward to welcoming you back.Kind regards

10/10 Excellent

Sandy

Stayed 1 night in Apr 2023
Response from The Berri Hotel Team on 8 May 2023
Thank you for your wonderful rating Sandy.We are pleased you enjoyed your stay and look forward to welcoming you back. Kind regards