Deluxe Double Room, 1 Queen Bed

Reviews of Elm Motel

2.5 out of 5
Elm Motel
454 High Street, Golden Square, VIC

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 273 reviews" "
Rating 8 - Good. 118 out of 273 reviews" "
Rating 6 - Okay. 49 out of 273 reviews" "
Rating 4 - Poor. 19 out of 273 reviews" "
Rating 2 - Terrible. 5 out of 273 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Janece

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not clean, cigarette butts not emptied outside the door and no staff on the property at checkin.
Stayed 1 night in May 2024

8/10 Good

julie

Travelled with partner
Liked: Amenities
The hotel was a nice clean bed Very tiny bathroom Very noisy from what ever was behind our room kids lights and noise It was a cold room because windows were open they were slat glass windows The heater was not that good I guess ok for what we paid
Stayed 1 night in Apr 2024

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Rooms were clean bed comfortable & price reasonable but the outside was not very inviting nor there was no reception as such.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Stayed 1 night in Mar 2024

8/10 Good

Amelia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Never again
Very very basic motel .. room was good but no garden or outside areas .. not even a check in office.. very filthy indoor chair that had to be removed .. very noisy close to highway
Stayed 1 night in Jan 2024

4/10 Poor

Gay

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

DON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, good for a budget price
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Liem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay at
Stayed 7 nights in Nov 2023

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new electronic check in was ok. But l needed help actually getting into our room. Luckily someone was available to help
Stayed 1 night in Nov 2023

8/10 Good

Margaret

Stayed 1 night in Nov 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was so nice and obliging.the room was so clean and the place was near shops etc.the motel is underging renos to the front office and carpark surrounds.which is needed.i would definetly support people staying at the motel.has great access to tv stations
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very basic.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosemary and Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and clean and easy parking
Stayed 1 night in Nov 2023

10/10 Excellent

Dr Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness
Room was clean and tidy Fridge leaked on the floor Think it has become dearer to stay at the Elm this time compared with other stays
Stayed 2 nights in Nov 2023

6/10 Okay

David

Travelled with family
Liked: Amenities
Very old property with a very ordinary Reno Dusty and noisey with service station next door
Stayed 1 night in Nov 2023

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel as clean and beds were comfy. Which was the most important things for us. The toilet light didnt seem to turn on (but perhaps we just couldn't find the switch). There was nobody at reception, check in was done via a self serve kiosk which was a bit confusing but it worked fine. Air conditioning malfunctioned and started flashing a bright light at night, so we had to cover it with a towel, it seemed to eventually start working again.
Stayed 1 night in Oct 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome night bed was comfortable
Stayed 1 night in Sep 2023

8/10 Good

Dennis and Gerda

Travelled with partner
Liked: Amenities
Traffic out front was very loud from 5.30am.we were in room one
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Totally shocked, cheapest hotel in Bendigo and so comfortable and clean. Definitely stay here again. Bathroom hasn’t been done up yet but spotlessly clean and no broken tiles!
Stayed 1 night in Oct 2023

8/10 Good

Alessandro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good night for a quick visit in bendigo
Stayed 1 night in Oct 2023

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room and easy check in. Everything we needed for our one night stay in Bendigo.
Stayed 1 night in Oct 2023

10/10 Excellent

Sihong

Stayed 1 night in Sep 2023

4/10 Poor

Stacee

Disliked: Staff & service, property conditions & facilities, room comfort
You pay cheap you get cheap.
Location was good that's about all. Road noise kept us up all night, check in was no inter face connection you check in with a screen, floor was lifting almost clipped my toe, chairs were filthy, bed was ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Bernadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for reasonable price.
Stayed 2 nights in Sep 2023

6/10 Okay

Carol

Travelled with family
The stay was Convenient for us, as it was just an overnight stay. The only complaint is, you are not allowed to smoke in your rooms, but the people in next room were smoking outside their room but the smoke/smell was blowing into our room! Not nice. Plus Most unfair if you have someone with asthma, or similar nearby. Smoking should be done at the front of the motel, or well away from any rooms. A box of paper tissues in the room would have been welcome too, a small thing but we were surprised when there wasn’t one.
Stayed 1 night in Sep 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windows didn't have flyscreens so you were not able to have fresh air.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old and not suitable to stay in. A lot of work needs to be done to bring these a good standard. I work in the hospitality industry and know what expectations are. The photos used do not show how old and run down the rooms are.
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a room to visit my girlfriend and her mother, they had already booked a room in this motel 2 weeks earlier. There was only one room left so I booked it, within minutes of my booking my girlfriend was informed that there was an issue with her room so they have moved her to another motel 10 km down the road . It was a very cheap old motel with only one double bed not a twin room they had booked. Obviously because I paid full price for the room they gave me her room and off loaded her booking which was a lot cheaper. Absolutely disgusting actions by this motel . Not impressed at all!
Stayed 1 night in Sep 2023

8/10 Good

Damien

Stayed 2 nights in Aug 2023

6/10 Okay

Leigh

Travelled with family
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable motel
Very comfortable & clean Only fault as we are elderly the step down in the shower is quite dangerous
Stayed 1 night in Aug 2023

6/10 Okay

George

Travelled with partner
Liked: Cleanliness
Close to main road and service station next door. Bright lighting all night. No personalized service, all electronic. Otherwise, clean and comfortable. Great for overnight place to sleep while traveling.
Stayed 1 night in Aug 2023

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Check in was easy, room comfortable and quiet, slept well
Stayed 1 night in Aug 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
The room was clean, the heater was good and the cookies were appreciated. Although the flooring is new, it is coming up around the bed. Good value for a cheap stay.
Stayed 1 night in Aug 2023

8/10 Good

Johan

Business traveller
Liked: Cleanliness, property conditions & facilities
It was perfect for what we needed
Stayed 2 nights in Aug 2023

4/10 Poor

Belinda

Travelled with group
Disliked: Staff & service, property conditions & facilities
although the rooms are set back from the highway, road noise is still an issue because there in no double glazing on the windows.
Stayed 1 night in Aug 2023

8/10 Good

Samantha

Liked: Cleanliness
I like the self serve check in
Stayed 1 night in Aug 2023

4/10 Poor

Barry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was cheap, but a live cockroach in a drawer (looked like it had lived there a while) and a blocked shower drain are inexcusable. Motel sign not lit up at night. Would not stay there again.
Stayed 1 night in Aug 2023

8/10 Good

CHANDRAN

Travelled with group
Liked: Cleanliness, amenities
The entrance could be more evident, as it is easy to miss the turn
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and good value
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023