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Reviews of AC Hotels by Marriott Belfast

4 out of 5
AC Hotels by Marriott Belfast
Donegall Quay, Belfast Harbour, Belfast, Northern Ireland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The queen size beds were more like full size and were not comfortable. We did not have enough room.
Stayed 1 night in May 2024
Response from Kealan on 9 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, reception, bar and restaurant.
Stayed 3 nights in May 2024
Response from Kealan on 9 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

SHAHZAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in May 2024
Response from Kealan on 9 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Yuning

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located, facing the bay; however, not very convenient for the town center. Staff are very friendly and attentive. Excellent service, overall speaking.
Stayed 1 night in May 2024
Response from Kealan on 9 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Modupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance, great location and friendly staff. Good food / accessible dining. Checkin was seamless / fast. I strongly recommend this hotel for business or pleasure…
Stayed 4 nights in Apr 2024
Response from Kealan on 2 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good facilities. Room comfortable and clean, quiet and fair price. Nice location by the river. A short walk to more central location.
Stayed 1 night in Apr 2024
Response from Kealan on 2 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well located for seeing Belfast. Staff were friendly and helpful and the hotel was very comfortable.
Stayed 3 nights in Apr 2024
Response from Kealan on 2 May 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good hotel in a great place. Bed, bathroom and room facilities in general were excellent Noticed that dogs were allowed in the hotel. That's fine until they begin barking at 2.30 in the morning and continue until 3.00am
Stayed 3 nights in Apr 2024
Response from Kealan on 24 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Janet, Oak Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 2 night stay. Restaurant was fabulous and the hotel was within walking distance to shops etc.
Stayed 2 nights in Apr 2024
Response from Kealan on 24 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Ashley, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Kealan on 24 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Kannis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean Room
Stayed 1 night in Apr 2024
Response from Kealan on 20 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and staff
Stayed 1 night in Apr 2024
Response from Kealan on 18 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Amy, Gulf breeze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick walk to bars, restaurants and shopping. Mostly pleasant staff. Very clean rooms.
Stayed 2 nights in Apr 2024
Response from Kealan on 11 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Raj, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from everything, but super nice and close to the titanic area.
Stayed 3 nights in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were terrible
Stayed 2 nights in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

8/10 Good

Laili

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a bit dull and boring. About the same you would get at a premier inn. We didn’t see a single member of staff smile the whole time we were there.
Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Ashley, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!!
Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Farit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, delicious breakfast.
Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

2/10 Terrible

KAMI

Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

10/10 Excellent

Gerald

Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024
Response from Kealan on 4 Apr 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kealan on 8 Mar 2024
Hi Morgan, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in brilliant location
Stayed 2 nights in Feb 2024
Response from Kealan on 8 Mar 2024
Hi Amelia, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Jessica Angharad Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights and it was wonderful. Rooms were comfortable, quiet and clean. Staff were polite and happy to help whenever we had a question. I would recommend this hotel to anyone. Thank you.
Stayed 3 nights in Feb 2024
Response from Kealan on 27 Feb 2024
Hi Jessica, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Olive

Travelled with group
Liked: Cleanliness, amenities
First time staying here very clean friendly staff and breakfast was beautiful
Stayed 1 night in Feb 2024
Response from Kealan on 27 Feb 2024
Dear Olive, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything fantastic. One small detail is that a singer would have been nice in the bar area on Saturday evening
Stayed 1 night in Feb 2024
Response from Kealan on 8 Mar 2024
Hi David, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff were all superb, very clean rooms and great location!!
Stayed 1 night in Feb 2024
Response from Kealan on 8 Mar 2024
Hi Reece, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Hazel

Stayed 2 nights in Feb 2024
Response from Kealan on 8 Mar 2024
HI Hazel, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

nicole

Stayed 1 night in Feb 2024
Response from Kealan on 8 Mar 2024
Hi Nicole, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless hotel and friendly staff
Stayed 1 night in Feb 2024
Response from Kealan on 8 Mar 2024
Hi David, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Great location for city centre and the titanic over the bridge 5min walk The hotel is very clean and modern and doesn’t have a snobbery to it. Rooms large and comfortable
Stayed 1 night in Feb 2024
Response from Kealan on 8 Mar 2024
Hi Jay, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kealan on 8 Mar 2024
HI Todd, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

8/10 Good

Ross

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Ross, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Finn

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful and cheap
This hotel is hands down the best value for money in Belfast. The hotel itself is beautiful with loads of facilities like a gym or conference rooms. The rooms have plenty of space and very tidy. For the price you pay you definitely get a lot more than any other hotel in the local area. Only slight downside is sometimes the bar gets too busy and you cannot sit anywhere.
Stayed 2 nights in Jan 2024
Response from Kealan on 8 Mar 2024
HI Finn, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

6/10 Okay

Debbie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I've travelled quite a bit and have stayed in many 4 star hotels around the world. I was disappointed by this experience. Firstly, the welcome by the front of staff member was not very welcoming! I felt more like an inconvenient annoyace rather than a paying customer. Secondly, I had requested a disability access room; the check-in staff nember made absolutely no mention of this during the check-in procedure, therefore I assumed that my request had been facilitated. I was wrong in that assumption. The room was clean and spacious. There was a little refrigerator with two drinking glasses however, there was no bottled water provided! I have never stayed in a four star hotel before where complimentary bottled water wasn't provided. I also found the room to be pretty cold (Jan) and there were no extra blankets. Overall not worth the €220 paid for single occupancy.
Stayed 1 night in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Debbie, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Lukas, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Iyanuoluwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a lovely stay at AC Marriott, Belfast. I totally recommend.
Stayed 2 nights in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Iyanuoluwa, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Caroline

Stayed 1 night in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Caroline, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Rebecca, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quality modern suites with no noise between units at all. I had a room on the river side, which had a great view of the SSE Center and the Titanic museum. The location is very quiet but only a 5 minute walk to the main city Center and a 10 minute walk to the Titanic Museum. Staff was very accommodating and friendly with a great buffet breakfast for 15 pounds sterling. I would definitely stay there again.
Stayed 4 nights in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Marvin, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

4/10 Poor

Charlanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from Kealan on 8 Mar 2024
Hi Charlanda, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We thoroughly enjoyed our stay at the AC. The hotel is modern and well maintained throughout. The room size was generous and the view overlooking the river was lovely from our room. Loved the extras in the bathroom e.g. the vanity pack. The staff were friendly, the hotel was exceptionally quiet and there was no noise or disturbance in the morning by house keeping staff which one can appreciate. The discounted parking was a great plus. Only negatives is that there is no socket nearby a mirror in the room so if you’re like me and need a mirror whilst getting ready/doing your hair it’s tricky. A floor lamp would be a great addition to the room also.
Stayed 2 nights in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kealan on 8 Mar 2024
Hi Carol, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

10/10 Excellent

Tom

Stayed 3 nights in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only two issues, floor was pretty disgusting, black dirty in our room and the sink was pretty clogged, took a while to drain. The rest was excellent.
Stayed 1 night in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily recommend!
Excellent hotel in Belfast. Our room had a lovely view of the river. Facilities were great as was access to the city centre.
Stayed 2 nights in Dec 2023
Response from ALANNAH on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from alannah on 4 Jan 2024
Dear GuestThank you for your feedback.Kind regards,Alannah