Bungalow, 1 Bedroom

Reviews of Estancia del Carmen

3.5 out of 5
Estancia del Carmen
Ruta 40 Km 2028, San Carlos de Bariloche, Rio Negro

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 113 reviews" "
Rating 8 - Good. 43 out of 113 reviews" "
Rating 6 - Okay. 19 out of 113 reviews" "
Rating 4 - Poor. 5 out of 113 reviews" "
Rating 2 - Terrible. 3 out of 113 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Views! WiFi was not strong in the cabins
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Slightly dated but clean and tidy rooms. Excellent restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

Gunnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the place verymuch. Very friendly. Good location.

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place ! The food was excellent and the whole staff was a warm breeZe
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great value, & friendly staff.
A fantastic hotel with very welcoming staff. The location is isolated if travelling by public transport, but the views are spectacular and there are some nice hikes nearby. A good breakfast was included and in the restaurant in the evening we enjoyed the very reasonably priced delicious empanadas! We had a great room overlooking the lake.
Stayed 2 nights in Dec 2018

8/10 Good

John, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary views of mountains and lakes, nearby hiking path, fine staff, quiet, short, inexpensive taxi ride to Bariloche. The beautiful site is also neglected in minor but distracting ways, all fixable: squeaky bedroom hinges, an old pile of rubbish nearby, a broken toilet, dripping pipes.
Stayed 5 nights in Mar 2018

4/10 Poor

Alli

Liked: Property conditions & facilities
Disliked: Staff & service
Good view but rude staff
This hotel has a nice view and the restaurant staff were accommodating and friendly. The room was okay for the most part. However, the rest of the staff were quite rude. The "airport shuttle" driver also tried to increase our fare once we arrived to the airport which was unprofessional - we had to show him the hotel's website even said less than the amount he was trying to get us to pay. It was all around very dishonest and the main reason I'm writing this. We realized we were staying here during the low season which meant everything was blocked off including the gym, pool, and game room - it may have a different vibe during the on-season. Either way, the staff should close the hotel during the off-season if they aren't going to be happy to work there.

10/10 Excellent

yael, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Graet hotel! Only problem is there is no transport to the city and we had to renr a car. But graet place and graet people! Most beutiful view I have ever seen!

2/10 Terrible

Jo, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip Off. Buyer beware.
Unfortunately I have to report this hotel. We were very much wanting to visit Bariloche to see the beautiful scenery. However, when we landed in Temuco airport we were advised that we could not take the rental car over into Argentina without a visa. We immediately called Expedia to cancel the room booked for two nights within the usual 24 hour time period. We have the name of the Expedia rep & the cancellation code. We now have a bill for the two nights for $220.00 because this hotel requires 4 weeks cancellation notice. We were not aware of this or I would have changed hotels at the time of booking. I have never heard of a hotel wanting a whole months cancellation. Expedia has tried hard to get a refund but this hotel is not complying.

10/10 Excellent

Gianni, Guayaquil,Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view to the Cathedral Mountain and Lake
Estancia del Carmen is a quiet, comfortable nature surrounded hotel with an amazong view to Lake Gutierrez and Mount Cathedral, it is near town and airport and alao is on the way to the 7 lakes circuit.

8/10 Good

Guillermo, Calgary

Liked: Cleanliness, staff & service, room comfort
Great views of Lago Gutierrez
The Estancia del Carmen is a great hotel located behind Bariloche (Route 40 & 83). The view of the Gutierrez Lake is second to none. The restaurant is cozy and very well served. I would go back anytime.

10/10 Excellent

Dmitry, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful jem
Estancia del Carmen is a rare find for me. Nestled in the mountains surrounding Bariloche outside the city bustle, the BnB offered amazing views from the bedroom and wonderful local cuisine in the downstairs restaurant, which is, coincidentally, rated as one of the top places to eat in town. Strongly recommended!

10/10 Excellent

Jame, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this place
I thought this place was great... A bit further out from bariloche than other places but not too far. The guy at reception was really helpful, the pool etc was excellent. Nice views of lake. Very cool - wish had a bit longer here.

8/10 Good

Chris, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel
Enjoyed staying at this hotel although it is 12km from the centre of Bariloche necessitating taxi journey - there is a local bus but does not run at frequent intervals. Great view of lake and Cerro Catedral from bedroom window.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Incredible view of lake Gutierrez and mountains. Very personable staff and superb food . Made it really easy for dinner after hard days of biking or trekking. Good air and water but had barking dogs.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Bariloche, chose the hotel carefully
The trip to Barileche was very nice, the countryside is beautiful and I recommend the trip. We had a cold front and de weather was cold with a lot of wind but she sightseeing was magnificent. On the contrary the hotel was below our expectations. The building is remodeled from an old hotel but the maintenance is poor. They told us they “upgrade us” from a Bungalow, 2 Bedrooms two double beds to a 3rd floor apartment in the main building, no elevator with the second room dark and with single beds. The TV didn´t work for the first 24 hours and the phone never worked during the stay, they promised to fix it but... The blackout from one of the windows fell when we tried to open the curtains. The building shattered with the wind making a very bothersome noise mixt with the added noise from a road nearby (I recommend earplugs). The dining room is very small and the food is very poor with an even worst service. You can prepare your food at the apartment (or bungalow) kitchen but you have to go to town to buy the supplies or dine there but it is a US$15 ride each way. You can rent a car but is very difficult to park in town. The cleaning service is not included. All in all we don’t recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible lake-mountain view
Wonderful! Very comfortable room with an incredible lake-mountain view… very clean and tidy… the SPA area it’s truly relaxing…the restaurant specialty was delicious… thanks for the kindly attention from the reception… I´ll be back definitely to this hotel…
ssss

6/10 Okay

BEATRIZ

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2022

8/10 Good

Daniel Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Todo muy bien
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
LA TRANQUILIDAD DEL LUGAR, LA VISTA A LOS CERROS, LA AMABILIDAD DEL PERSONAL. ALGO QUE NO NOS HAYA GUSTADO, NADA EN ESPECIAL, SÓLO PODRÍAN MEJORAR PONIENDO AIRE ACONDICIONADO Y TV MAS GRANDE.
Stayed 3 nights in Jan 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy lindo.comodo,limpio,faltó la piscina ,sólo agua fria y el jacuzzi no estaba funcionando.
Stayed 5 nights in Sep 2018

10/10 Excellent

carlos eduardo

Lugar agradável.
Todos os quartos tem vista para o Lago Gutierrez. O pessoal é muito prestativo. O Pablo que fica a noite é muito gente boa, me ajudou bastante. Só tenho elogios.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lindo
Buena y buena vista ..................... ...................
Stayed 4 nights in Aug 2018

10/10 Excellent

Paladino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso ideal.
Lugar muy tranquilo, vista única, atención en conserjería y en el restaurante espectacular! Super recomendable..lo único malo esq no estaba habilitada la pileta..
Stayed 7 nights in Jul 2018

8/10 Good

matias, argentina bs as

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Comoda
Todo muy bueno menos la limpieza q le dijimos q nos cambie las tolvas y nunca lo hicieron...el resto todo ok
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
excelente atencion del personal, maravilloso entorno, en lineas generales faltaría un poco más de mantenimiento de las instalaciones
Stayed 3 nights in Feb 2018

2/10 Terrible

Claudinei

Disliked: Staff & service
Paguei e não usufrui por overbooking
Simplesmente decepcionante, com minha reserva confirmada pelo hotéis.com viajei mais de 600 km de moto a fim de passar o final de semana em Bariloche, mas para minha surpresa na hora de fazer meu check in, o recepcionista Felipe me informou que não havia reserva em meu nome e o hotel estava lotado. Ao entrar em contato com a hotéis.com o atendente Luan me informou que poderia fazer a alocação em outro hotel só que eu seria atendido por uma equipe em inglês, eu disse que não seria possível pois não domino o idioma, resumo da história, só consegui um hostel altas horas da noite por conta própria. E o pior de tudo, ao chegar no Brasil entro em contato com a hotéis.com para solicitar o estorno em meu cartão de crédito e sou informado que será possível, demais hein?!
Stayed 2 nights in Jan 2018

8/10 Good

SERGIO LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Carl

Liked: Property conditions & facilities, room comfort
Fint hotell med isolerat läge
Bra hotell med fantastisk utsikt. Men det är nästan ett krav att ha tillgång till bil. Det är ca en mil in till stan och bussarna är få. Listerna kring duschväggen var rejält mögliga, annars rent och fint.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para el relax, estancia + campo + spa
De diez 100% recomendable

6/10 Okay

gideon

Liked: Cleanliness, property conditions & facilities, room comfort
נוח נקי ומבודד יחסית
חדר נוח

10/10 Excellent

Ema, Neuquen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y lugar para descansar...
Posee restaurante en el hotel, atención muy atenta. La habitación muy cálida con una vista privilegiada al lago, las montañas y al cerro catedral, encontrándose el lago al centro de ambos... Muy completo, ademas de la paz que te ofrece al estar alejado de la zona urbana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena vista
Excelente, un lugar alejado de la ciudad con una vista increible! en la montaña, el silencio de la montaña y las comodidades del hotel. La atencion muy buena.

10/10 Excellent

Daniel , San Rafael Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUGAR IDEAL PARA DESCANSAR
FUE MUY CORTA NUESTRA ESTADIA PERO ES UN LUGAR MUY BELLO Y CUENTA CON TODO LO QUE UN TURISTA NECESITA PARA PASAR UNAS VACACIONES IDEALES

8/10 Good

Mario, Florianópolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com uma vista linda
Recomendo. Apesar de ser um pouco distante do centro, a vista dos quartos compensa. Fomos muito bem atendidos pelos funcionários. O restaurante também é muito bom.

10/10 Excellent

Iran, Recife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top.. Muito top!!!! Recomendo de verdade.
Muito top!!!! Fomos muito bem servidos e ficamos com uma vista privilegiada. Apesar da distância, tem um remisse (táxi com preço combinado) disponível no hotel que nos atendeu MUITO bem! Com certeza iremos voltar.

6/10 Okay

Leonardo David, La Plata

Liked: Room comfort
Disliked: Staff & service
Cómodo y tranquilo
Todo muy lindo. Buena atención y vistas del paisaje que tapan cualquier otro detalle.

8/10 Good

Karin , São Paulo, SP

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel agradável
Gostamos muito do hotel. Ótimo para famílias. No entanto a limpeza deixou a desejar, pois não foi feita em nenhum dos 5 dias que ficamos hospedados.

8/10 Good

newton, Santos / SP / Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo, confortavel - Familia
Chegamos a noite (por volta das 20:30),Inicialmente reservamos uma Cabana De Luxo com 2 quartos (01 cama de casal e 4 de solteiro com 2 banheiros, cozinha, sala, lareira e etc..) ao chegarmos por uma falha a cabana disponibilizada era a correta mas possuía somente 2 cama de solteiro e um dos quartos. Nossa família possui 3 crianças. Prontamente questionei a administração a qual fui atendido, disponibilizaram um apartamento com as mesmas dependências mas no ultimo andar do predio principal, a família concordou, perdíamos o isolamento da cabana, mas o apartamento também era único no ultimo andar e com as mesmas comodidades,. O funcionario do Hotel (Nicholas) foi extremamente eficiente e prestativo ao contornar a situação, queremos deixar os parabens. As dependencias todas novas e completas, calefação funcionou adequadamente mesmo nos dias negativos, a cozinha possuia todos os utensílios, eletrodomesticos modernos, quartos espaçosos com roupa de cama e tracesseiros novos. A sala muito espaçosa ate mesmo com hometheater. A unica coisa é que a arrumação destes apartamento era feita de 3 em 3 dias (mesmo processo da cabana), nada que não soubessemos. As vistas da sala e dos quarto são deslumbrantes (lago e montanha). Saimos de la com voltade voltar e ja vamos nos programar para ana que vem, mais ao final de julho. Importante estar de carro pois o hotel fica afastado do centro de Bariloche.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchegante e tranquilo.
O hotel é afastado do centro mas muito aconchegante e com funcionários muito prestativos.

10/10 Excellent

Laura, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno !!
Todo muy bueno y económico . Es para recomendar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Flemming

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT a spa resort!!
After having read the good reviews and seen pictures of the spa, we stayed here for two nights in a room downstairs in the main building. When we arrived we were very dissapointed!! The place call themselves a mountain spa resort, but it is a very run down place (the room is ok) with a big road between the lake (in picture it is right in front). The service is non existing and you cant buy anything before 9 pm when "dinner" is prepared in a microwawe in the restaurant. Barking dogs everywhere and the worst breakfast we had in 2 months here. The only good thing in this place is the room and the view, but I recommend to have a car to go away as there is nothing nice about this place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Desayuno pobre!
El desayuno es muy limitado, será por estar en consecion? No cuesta mucho mejorar el servicio!

8/10 Good

Gabriela, CABA

Liked: Cleanliness, staff & service, room comfort
Hermoso lugar donde están ubicadas las cabañas
El lugar es muy lindo, lleno de árboles y la mayoría de las cabañas miran al lago. Nosotros eramos 2 y por lo tanto, nos tocó la cabaña más alejada de la buena vista, pero las de adelante (que eran para 6/8 personas), tenían una vista espectacular y mucho mejor decoración que la nuestra; que si bien no estaba mal, estaba un poco dejada en cuanto a su mantenimiento (humedad en el techo del baño, una TV de las viejas, muebles más antiguos que en las cabañas grandes). Lo cual, es llamativo porque si bien obviamente son más caras las grandes, si se saca la cuenta por persona, valen lo mismo... El área de la pileta es muy linda pero para mi gusto, le falta mantenimiento y algo de limpieza. El personal del lugar es muy amable y dispuesto a solucionar los temas que se pudieron haber presentado. Es un lugar recomendable...

8/10 Good

Vane, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendado para parejas
Esta alejado del centro por ll que se necesita auto. Pero fuera de eso, es tranquilo, tradicional y cómodo. La ubicación sobre el lado Gutiérrez lo hace ideal para descansar.

8/10 Good

Tomas, Ciudad Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calido hotel vista al lago
Excelente paisaje, excelente gastronomia! Desayuno completo habitacion muy comoda. La piscina y el Jacuzzi con vista al lago hacen que tus vacaciones ean aun mejor.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hotel con acceso cómodo
El hotel esta bien ubicado, la limpieza regular en todos los espacios, fundamentalmente en baño y la zona de la pileta; en general bueno, aunque hubiera sido caro para las prestaciones reales, sino fuera por que estuvimos fuera de temporada y el precio es menor. TV en habitación mínimo y con un servicio de cable casi sin nada de canales habilitados. Wiffi funciona perfecto. Es cómodo acceder desde Bariloche, y nos pareció un lugar seguro.