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We love this hotel- the location could not have been better. The facilities were great however they agreed to do my laundry and have it back the next day, but it did not arrive until my departure day right before I had to leave for my flight. Very stressful but Paul saved the day! I would definitely go back as the location was excellent and we really enjoyed their daily breakfast as well as their restaurant on the seventh floor.
Suzanne
Stayed 3 nights in May 2024
Response from S.Rabal Front desk manager on 21 May 2024
Dear Suzanne,Thank you for your time and feedback.We hope to see you soon.Sincerely,
Response from Carlos Rodríguez - Sercotel Caspe on 20 May 2024
Dear Monica,Thank you for your comment and for taking the time to share your experience with us. We hope to have the opportunity to welcome you back to our hotel soon.Best regards,
Great location, clean, breakfast was a bit too expensive though and bed could be more comfortable for my liking, but overall good stay.
Gabriela
Stayed 3 nights in May 2024
Response from Cristian S. Front Desk. Sercotel Caspe on 16 May 2024
Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our great location and the cleanliness of our facilities. We take note of your comments regarding the breakfast pricing and the comfort of the bed, and we'll certainly take them into consideration as we strive to improve. Overall, we're glad you had a good stay with us, and we hope to welcome you back for an even better experience in the future.
Clean and within 10 -15 min walking of the places we wanted to visit.
Area was quiet at night and clean comfortable beds and room
Leslie
Stayed 2 nights in May 2024
Response from Cristian S. Front Desk. Sercotel Caspe on 15 May 2024
Thanks for your feedback, Leslie. We're glad you found our hotel clean and conveniently located. We appreciate your positive comments about the quietness of the area and the comfort of our beds. We hope to welcome you back soon for another enjoyable stay.
I like the location of the hotel and quiet,. Staff in the hotel are very nice !
Li
Stayed 4 nights in May 2024
Response from Carlos Rodríguez - Sercotel Caspe on 11 May 2024
Dear LiThank you for your review. We are pleased to hear that our location, amenities, and service met your expectations. We hope you will return soon and have another great experience at our hotel.Best regards,
Great breakfast, food super with lots of choice..good service as well.
Graham
Stayed 2 nights in May 2024
Response from Cristian S. Front Desk. Sercotel Caspe on 8 May 2024
Thank you for your kind feedback! We're delighted that you enjoyed our breakfast and appreciated the service. We look forward to welcoming you back soon for another enjoyable experience. Warm regards.
Property was clean and looked great. Asked for a room with a bath due to having back problem's, onvarrival there was no plug. When asked if i could have one i was told to go to reception, fine under normal circumstances however my back issues made this a painful walk.
simon
Stayed 3 nights in Apr 2024
Response from S.Rabal Front desk manager on 24 Apr 2024
Dear Simon,Thank you for your time and feedback.We hope to see you again soon.Sincerely,
Really nice location to transport hubs.
7 minute walk from nearest metro. Lots of bakeries/small supermarkets within a few minutes walk.
Really suggest paying a little more for superior room.
andy
Stayed 5 nights in Apr 2024
Response from S.Rabal Front desk manager on 24 Apr 2024
Dear Andy,Thank you for your time and feedback.We are glad that you enjoyed your stay with us.Sincerely,
Response from Vinyet M. FRONT DESK SERCOTEL CASPE HOTEL on 6 Apr 2024
Dear Ellen,We are pleased to hear that you enjoyed your stay at our hotel and thank you for sharing your opinion and impressions with us. We take all our guests comments seriously.We hope to have the opportunity to welcome you back in the future.Best regards,Vinyet MenaFRONT DESKSERCOTEL CASPE HOTEL
Response from Cristian S. Front Desk. Sercotel Caspe on 30 Mar 2024
Dear Wallace,Thank you for your feedback! We're glad to hear that you found our hotel's location convenient and enjoyed our newly renovated rooms. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Best regards,
8/10 Good
Maribel
Travelled with family
28 Mar 2024
Liked: Property conditions & facilities
No dinner options by the hotel except for the restaurant in the hotel.
Maribel
Stayed 3 nights in Mar 2024
Response from Cristian S. Front Desk. Sercotel Caspe on 30 Mar 2024
Dear Maribel,Thank you for your comment. We will take into account your suggestion about the dinner options available at the hotel.
Response from Carlos Rodríguez - Sercotel Caspe on 17 Mar 2024
Dear Angelica,Thank you for your comment and we are glad to hear that your experience at our hotel was satisfactory. We hope to have the pleasure of welcoming you back in the near future.Sincerely,
This was a nice property in a good location. The front desk staff were very helpful with numerous items. I had a problem with the heavy perfumed air freshener everywhere. The breakfast had a lot of variety which was nice but they don’t have proper equipment for the hot food so that food was cold.
Cheryl
Stayed 3 nights in Mar 2024
Response from S.Rabal Front desk manager on 14 Mar 2024
Dear Cheryl,Thank you for your time and feedback.We hope to see you again soon.Sincerely,
Response from Carlos Rodríguez - Sercotel Caspe on 10 Feb 2024
Dear Andy,Thank you so much for your positive review about our hotel. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best regards,
Great experience at this property while visiting Barcelona. Nice location very close to all major attractions, dining and shopping. Very polite staff, seamless check in and check out, great breakfast and clean room! Will stay again!
Ciprian
Stayed 2 nights in Jan 2024
Response from Carlos Rodríguez - Sercotel Caspe on 27 Jan 2024
Dear Ciprian,Thank you for your review. We are pleased to hear that our location, amenities, and service met your expectations. We hope you will return soon and have another great experience at our hotel.Best regards,
Clean modern and friendly staff! They lock up your luggage and hold it until check in so you are able to see the area without the inconvenience of dragging your luggage around!
Anita
Stayed 1 night in Nov 2023
Response from Cristian S. Front Desk. Sercotel Caspe on 28 Nov 2023
Dear Anita,Thank you so much for your positive review about our hotel. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best regards,
10/10 Excellent
Brownell, ASPEN
20 Nov 2023
Brownell
Stayed 4 nights in Nov 2023
Response from Vinyet M. FRONT DESK SERCOTEL CASPE HOTEL on 23 Nov 2023
Dear Brownell,Thank you for your review. We are pleased to hear that our location, amenities, and service met your expectations. We hope you will return soon and have another great experience at our hotel.Best regards,
Response from Vinyet M. FRONT DESK SERCOTEL CASPE HOTEL on 23 Nov 2023
Estimado/a Itzel,Gracias por elegir nuestro hotel y por tomarse el tiempo de dejar su opinión. Nos complace saber que disfrutó de su estancia y que nuestro equipo pudo hacer que su experiencia fuera memorable. ¡Esperamos verle pronto de nuevo en nuestro hotel!Atentamente,
Great place to stay, amazing bakery rig it across the street! The breakfast at this hotel is great as well! Location is convenient! About 10min walk from the arc metro station
Hossein
Stayed 4 nights in Nov 2023
Response from Cristian S. Front Desk. Sercotel Caspe on 18 Nov 2023
Dear Hossein,Thank you so much for your positive review about our hotel. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best regards,CristianSercotel Caspe
The hotel was quite adequate for my purposes. Many bakeries nearby for breakfast, small grocery store right across the street. My only knocks, the beds are extremely hard (although I've experienced this elsewhere in Europe) - it's not far from the Triomf metro station, but I wish it was closer, depends on how much you like to walk.
Jon
Stayed 3 nights in Oct 2023
Response from S.Rabal Front desk manager on 14 Nov 2023
Dear Jon,Thank you for your time and feedback.Best regards,
I recommend this hotel for a strategic location & very helpful staff.
Walkable to Sagrida Familia & other sites of interest
Nice breakfast is included
Arnold
Stayed 2 nights in Nov 2023
Response from Carlos Rodríguez - Sercotel Caspe on 12 Nov 2023
Dear Arnold,We are glad to hear that you enjoyed your stay at our hotel. Thank you for your review and for choosing us as your place of accommodation. We hope you have another opportunity to visit us and enjoy our hospitality once again.Best regards,
10/10 Excellent
Gina
26 Oct 2023
Gina
Stayed 5 nights in Oct 2023
Response from Carlos Rodríguez - Sercotel Caspe on 29 Oct 2023
Dear Gina,Thank you for sharing your opinion about our hotel. We hope to have the pleasure of welcoming you back soon.Best regards,
Response from S.Rabal Front desk manager on 4 Oct 2023
Thanka you :)
10/10 Excellent
Dan
2 Oct 2023
Liked: Property conditions & facilities
Staff is very friendly, helpful. This area is very convenient and safety
Dan
Stayed 2 nights in Sep 2023
Response from S.Rabal Front desk manager on 11 Oct 2023
Thank you Dan,
10/10 Excellent
Stephanie
Travelled with group
23 Sept 2023
Liked: Cleanliness, amenities
Great service!
Stephanie
Stayed 2 nights in Sep 2023
Response from Cristian S. on 24 Sept 2023
Thank you very much!
6/10 Okay
Margarita
17 Sept 2023
Liked: Cleanliness, amenities
Nice hotel, in an ok neighborhood, with great housekeeping. Little visibility outside through barred room windows. Street traffic/noise can be heard, but not horribly noisy. Comfy bed and room amenities. Awesome bread shop across the street. Not too far from bus and metro station. Bathroom layout needs a makeover—shower glass doors/partitions design are not functional.
I’d stay at this hotel again, but don’t recommend walking around the neighborhood late at night.
Margarita
Stayed 3 nights in Sep 2023
Response from S.Rabal Front desk manager on 18 Sept 2023
Dear Margarita,Thank you for your time and your feedback.Best regards,
10/10 Excellent
Nancy
Travelled with group
16 Sept 2023
Liked: Amenities
Very nice staff.
Nancy
Stayed 1 night in Sep 2023
Response from S.Rabal Front desk manager on 18 Sept 2023
Dear Nancy,Thank you :)
10/10 Excellent
Theresa
16 Sept 2023
Theresa
Stayed 4 nights in Sep 2023
Response from S.Rabal Front desk manager on 18 Sept 2023
Very close to main attractions, restaurants, shopping and easy access to airport bus.
Maria I.
Stayed 3 nights in Sep 2023
Response from S.Rabal Front desk manager on 13 Sept 2023
Dear Maria,Thank you for your time and feedback.Best regards,
8/10 Good
Alice
Travelled with partner
12 Sept 2023
Liked: Amenities
Room had no outside view except to a very small courtyard.
Alice
Stayed 3 nights in Aug 2023
Response from Cristian S. on 12 Sept 2023
Dear Alice,Thank you for sharing your impressions about your stay at our hotel. It would be a pleasure to welcome you again in the future.Sincerely,CristianSercotel Caspe
Dear Karmela,Thank you for your comment and for taking the time to share your experience with us. We hope to have the opportunity to welcome you back to our hotel soon.Best regards,CristianSercotel Caspe
Nice boutique hotel in the heart of Barcelona, walking distance to all major attractions, and plenty of dining options around. There is also a supermarket across the street should you missed any items for your travel.
Chin Chung Gabriel
Stayed 3 nights in Aug 2023
Response from Cristian S. on 31 Aug 2023
Dear Gabriel,Thank you so much for your positive review about our hotel. We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best regards,
Response from Conrado C. Front Desk. Sercotel Caspe on 11 Aug 2023
Dear Steve,Thank you for taking the time to leave a review about your experience at our hotel. We are delighted to hear that our team was able to make your stay enjoyable and that you enjoyed our facilities and services. We look forward to the opportunity to welcome you back soon.Best regards,Conrado C.Front Desk.Sercotel Caspe.
8/10 Good
Carl
Travelled with group
11 Aug 2023
Liked: Cleanliness, amenities
The property was decent and the staff was fairly nice. I was disappointed that no one could tell me where to find a dry cleaners and that the hotel did not offer this service themselves. I was also disappointed that they do not offer Irons and ironing boards in rooms
Carl
Stayed 5 nights in Aug 2023
Response from Conrado C. Front Desk. Sercotel Caspe on 11 Aug 2023
Good afternoon,We appreciate the time you have taken to leave us a review of your stay. At the hotel we offer laundry service for washing clothes and ironing. We also have a 24 hour reception service where our guests can request any extra services they may need. We hope to have the opportunity to have you back in our hotel. Conrado C.Front Desk.Sercotel Caspe.