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Reviews of Hotel Catalonia Gran Vía BCN

4 out of 5
Hotel Catalonia Gran Vía BCN
Gran Via de les Corts Catalanes 550, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 457 out of 770 reviews" "
Rating 8 - Good. 265 out of 770 reviews" "
Rating 6 - Okay. 31 out of 770 reviews" "
Rating 4 - Poor. 7 out of 770 reviews" "
Rating 2 - Terrible. 10 out of 770 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gisele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and its customer service. The best experience I’ve ever had.
Stayed 5 nights in Apr 2024
Response from FRONT DESK on 22 Apr 2024
Dear Gisele, Thanks to give us a perfect rating!!We hope to see you very soon, Best regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Jianmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to metro station and university of Barcelona. Walking distance of lots of food options. Room is clean and staffs are friendly and helpful.
Stayed 5 nights in Feb 2024
Response from front desk on 14 Feb 2024
Dear Jianmin, thank you for sharing your experience with us and for giving us this perfect rating. We look forward to welcome you again. Regards from all the staff.

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, very friendly, accommodating throughout, I wouldn't stay anywhere else while in Barcelona.
Stayed 1 night in Jan 2024
Response from front desk on 8 Feb 2024
Dear Shaun, it is a pleasure to read your review. We are very happy to know our services and facilities were to your liking. We look forward to greeting you again. Kind regards from all the staff.

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from front desk on 24 Jan 2024
Dear Christopher, we would like to thank you for giving us this perfect rating. We happy to know your stay was perfect. We look forward to welcome you again. Regards from all the staff.

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! We had a great room and all of the staff members were welcoming and went out of their way to be helpful. We were sorry our stay was so short and are eager to return. I highly recommend this property.
Stayed 1 night in Jan 2024
Response from Front desk on 21 Jan 2024
Dear Denise, we love your comment. Thank you for giving us this perfect rating and for sharing your experience with us. We look forward to welcome you again. Regards from all the staff.

10/10 Excellent

Junyi

Liked: Property conditions & facilities
Really great
Stayed 1 night in Jan 2024
Response from Front desk on 14 Jan 2024
Dear Mr / Ms Junyi,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff,Hotel Catalonia Gran Via BCN

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in Dec 2023
Response from Front desk on 14 Jan 2024
Dear Mr Manuel,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff,Hotel Catalonia Gran Via BCN

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great staff, great location. Comfortable, modern accommodations. Would stay again.
Stayed 3 nights in Dec 2023
Response from Front desk on 14 Jan 2024
Dear Mr David,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff,Hotel Catalonia Gran Via BCN

6/10 Okay

Staci

Travelled with partner
Good location, friendly staff. Hot water in shower did not work properly.
Stayed 2 nights in Nov 2023
Response from Front desk on 5 Dec 2023
Dear Staci, Thank you for sharing your experience in the hotel, this will help us to improve for the better. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
We had a nice stay at this hotel, in large part thanks to Brigith and her coworker Max. They listened to our concerns and went above and beyond to resolve our issues. We're truly grateful for their efforts to make our stay a great one. The hotel is centrally located and has many stores and restaurants nearby. The room is clean and comfortable. We would definitely stay here again.
Stayed 5 nights in Nov 2023
Response from Front desk on 14 Nov 2023
Dear Mr/Ms, Thank you for sharing your experience with us and give us a perfect rating. We are happy to know you enjoyed your stay. Our staff do their best to make your stay a wonderful experience. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was closed to a major Square where the hop on Hop off buses are starting their tours. The staff went out of their way to be polite helpful. The room was very clean. Mattresses were a little hard but some people prefer it this way. We would recommend this hotel.
Stayed 2 nights in Nov 2023
Response from front desk on 11 Nov 2023
Dear Lionel, we are delighted to hear your stay was wonderful. We love to know the location was convenient for you in your visit to Barcelona. Also we feel proud to the cleaning services met your expectations. We loock forwar to welcome you again.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Very nice room. Pumpkin/coconut soup was delicious.
Stayed 1 night in Nov 2023
Response from front desk on 9 Nov 2023
Dear Kimberly, we are glad to hear thay your stay was excellent and you have enjoyed our services and facilities. We really hope to welcoming you back again. Regards from all the staff.

10/10 Excellent

Marek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2023
Response from Front desk on 3 Nov 2023
Dear Marek,Thank you for giving us a perfect rating. We are sure our entire hotel staff enjoyed providing for your needs as much as you enjoyed your stay. Best regards from all the staff Catalonia Gran Via BCN

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plain and simple this hotel is amazing. super close to everything from shopping to transportation. clean rooms, and friendly staff. will definitely stay here again on my next visit.
Stayed 3 nights in Oct 2023
Response from Front desk on 24 Oct 2023
Dear Francisco, Thank you for sharing your experience in the hotel. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We can’t say enough good things about this hotel. The staff were wonderful, with housekeeping even stopping by with some truffles! Location perfect for easy access to the metro & the sights & the airport bus. We were given a fantastic quiet room overlooking the pool and the hotel even provided complimentary cava & chocolate for my husband’s birthday. Powerful shower, vanity products provided, comfy bed & good air-con. We wouldn’t want to stay anywhere else in Barcelona.
Stayed 3 nights in Oct 2023
Response from Front desk on 24 Oct 2023
Dear Natalie, Thank you for sharing your experience in the hotel. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff.

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from front desk Catalonia Gran Via on 18 Oct 2023
Thank you so much for your 5 points.

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location and great amenities.
Stayed 3 nights in Oct 2023
Response from Matias on 15 Oct 2023
Dear Dan,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Gran Via BCN

8/10 Good

Paulina

Stayed 5 nights in Sep 2023
Response from front desk on 30 Oct 2023
Dear Paulina, we are pleased to know that you have enjoyed your stay with us. We will take for our improvement your comments about the towels. We hope to welcoming you again in the nearest future. Regards from all the staff.

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel
The hotel is very clean. Also, it has a nice breakfast buffet. There are nice restaurants nearby. A bit far from Plasa de Catalonia, like 10-15 minutes walk. But, extremely good location for arrival or departure using the airport bus. The pool is much smaller than its picture.
Stayed 3 nights in Oct 2023
Response from front desk on 8 Oct 2023
Dear Mohammad, thant you for giving us this perfect rating and for sharing your comment. We are pleased to know you enjoyed all our services and facilities. We look forward to greeting you again. Regards from all the staff.

10/10 Excellent

TRAIAN, SUNNYVALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great staff.
Stayed 2 nights in Sep 2023
Response from front desk on 17 Sept 2023
Dear Traian, thank you for leaving us a comment a for giving us this perfect rating. We are happy to heart that you have found the location of the hotel covenient for you. We hope to see you again. Regards from all the staff.

8/10 Good

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was ideal as it was close to shopping, eateries, La Rambla. The room was attractive and the amenities provided were useful. The balcony view took us aback a bit, as it was a view of residents' porches. Overall, it was a good place to stay.
Stayed 3 nights in Aug 2023
Response from front desk Catalonia Gran Via on 5 Sept 2023
Dear Tiara, Thank you for trust Catalonia Hotels & Resorts and spend time to leave a comment. We are glad to know the location and room was to your liking, about the views of the room it's the kind of room booked. We hope see you near the future. Best regards from all the staff Catalonia Gran Via BCN

10/10 Excellent

seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Barcelona
This was a lively hotel pleasant staff very comfortable room and great location
Stayed 2 nights in Aug 2023
Response from front desk Catalonia Gran Via on 1 Sept 2023
Dear Seamus, we would like to say thank you for sharing your experience with us. We are delighted to know that your stay was pleasand and you enjoyed the hotel and our services. We are also happy to know that the location was convenient for you in your visit to Barcelona. We hope to welcoming again. Best regards.

10/10 Excellent

CECILIA, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is antique looking on the outside, but completely modern on the inside.
Stayed 3 nights in Aug 2023
Response from front desk on 25 Aug 2023
Dear Cecilia, thank you for sharing your experience with us. We are happy to know you liked the hotel. We really hope to welcoming you back again. Regards from all the staff.

6/10 Okay

Shannon

Stayed 4 nights in Aug 2023
Response from front desk on 13 Sept 2023
Dear Shannon, We truly appreciate your trust in us, We are delighted to hear that our staff and service met your needs and expectations. Furthermore, we look forward to welcoming you back to the hotel in the near future. Best regards from all the staff Catalonia Gran Via BCN

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from front desk on 8 July 2023
Dear Sonja, thank you for sharing your experience with us. We are glad to know that you have enjoyed your stay and we look forward to welcoming you soon. Regards from all the staff.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to all the staff we had a lovely stay it’s a walkable hotel to most things and lots to see and do close by! We were a family of four with 2 small children and we would for sure visit and stay again!
Stayed 3 nights in Jun 2023
Response from front desk on 12 June 2023
Dear Mark, thank you for sharing your experience in the hotel, this will help us to improve for the better. We are happy to know you enjoyed your stay here. We hope to welcome you soon.Regards from all the staff, Hotel Catalonia Gran Via BCN

8/10 Good

William, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good & reasonable place to stay in Barcelona!
Stayed 4 nights in May 2023
Response from front desk on 20 May 2023
Dear William, we thank you for sharing your comment. We are glad to know that you have enjoyed your stay with us. At our hotel, we work hard to provide high-quality service to every guest, and we're glad you notice. Greetings from all the staff.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel Catalonia Gran Via BCN
Hotel was spotlessly clean, the bed comfortable and the shower large. Toilet was separate and the sink area semi-open. I had a quiet superior room on the back of the hotel on the 8th floor looking out towards the harbour and Montjuic. Check-in was efficient and staff very friendly. I loved having a bathrobe and slippers. Quality toiletries are eco-friendly. I had breakfast once which was good value for 12 €. Free 1 litre water bottle and chocolate per day. Enjoyed the small unheated pool and sun loungers on the 1st floor terrace a couple of times. La Rambla, the harbour and downtown all within 25 - 30 min walking distance. Casa Battlo 10 min away. Would love to stay again in the future.
Stayed 4 nights in May 2023
Response from front desk on 13 May 2023
Dear Evelyn, we truly appreciate your trust in us. We are delighted to hear that our staff and service met your needs and expectations. It is comforting to hear that the hotel's location was convenient for you. Furthermore, we look forward to welcoming you back to the hotel in the near future. Regards from all the staff.

8/10 Good

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go to business show
Stayed 3 nights in Apr 2023
Response from front desk on 2 May 2023
Dear Maria, We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon, Regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Kamil

Stayed 4 nights in Apr 2023
Response from front desk on 28 Apr 2023
Dear Kamil,We kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service
Very nice room and staff very nice
Stayed 5 nights in Apr 2023
Response from front desk on 28 Apr 2023
Dear Salvatore, we kindly appreciate you for sharing your experience with us. Your comment will be taken for our improvment. We are happy to know you enjoyed your stay here. We hope to welcome you soon,Regards from all the staff, Hotel Catalonia Gran Via BCN

10/10 Excellent

Krystle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the property for a total of 7 nights between Mar to Apr 2023 period. Location: Excellent - Metro & Bus is within a 5-minute walking distance. And though it is not on the main tourist street / area, but it is definitely within walking distance. The only qualms if we have any is the street leading to the hotel may be slightly quiet at night. Staff / Service: Fantastic! Super friendly, polite, helpful and professional. Always greet with a bright smile no matter if it is day or night. We loved our stay and appreciate the hotel & each and every staff. Will highly recommend this hotel to others.
Stayed 6 nights in Mar 2023
Response from Matias on 13 Apr 2023
Dear Krystle, Thank you for taking a moment to share your experience with us. We are pleased to know that you have found the services your liking. We also love that the location was convenient for you and that you have noticed that our staff strives every day to make your stay as pleasant as possible. We look forward to welcoming you back again soon. Best regards from all the staff Catalonia Gran Via BCN

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in convenient location.
Stayed 4 nights in Feb 2023
Response from Front Desk Catalonia Gran Via BCN on 6 Mar 2023
Dear Nancy, thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed providing for your needs as much as you enjoyed your stay and we hope to welcoming you back soon. Regards from all the staf

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2023
Response from Front Desk Catalonia Gran Via BCN on 15 Feb 2023
Dear Juan, Thank you for taking a moment to share your experience with us. We look forward to welcoming you back again soon.

10/10 Excellent

Enyu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; the room was clean and bigger than we expected. Recommend!
Response from Reception on 8 Jan 2023
Dear Enyu, we really appreciate your comments and we are glad that you have enjoyed your stay with us. All our staff strive to provide the best service to our guests. We hope to greeting you again soon.

10/10 Excellent

Karl, Martinez

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were friendly and helpful!
Response from Reception on 31 Dec 2022
Dear Karl, We are delighted to know that our staff was friendly and helpful. We always try to do our best to please our customers. Best regards from all the staff.

10/10 Excellent

Salama

Stayed 3 nights in Dec 2022
Response from Front desk Catalonia Gran Via BCN on 30 Dec 2022
Dear Salama,Thank you very much for your review, we are glad to read your stay was wonderful.We hope to see you soon.

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and convenient, very helpful staff
Stayed 2 nights in Dec 2022
Response from Front desk Catalonia Gran Via BCN on 12 Dec 2022
Dear Maureen,Thank you very much for your positive comments, it helps us to improve. Our staff enjoyed providing you with good and friendly service. We hope to greet you again soon. Best regards from all the staff.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall travel
We were very impressed with the overall service of the hotel
Stayed 3 nights in Nov 2022
Response from Reception on 17 Nov 2022
Dear Brendan, we are delighted to hear that you enjoyed your stay with us and our services. We really appreciate your comments and we hope to greeting you soon again. Best regards from all the staff.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and cleanliness. I feel well cared for. Delicious breakfast
Stayed 1 night in Oct 2022
Response from Front desk Catalonia Gran Via BCN on 24 Oct 2022
Dear Guest,We are pleased to read you have enjoyed your stay so much and it's very nice for us to see which our efforts to give the best possible service are recognized especially our staff, housekeeping and breakfast.We look forward to see again.Sincerely,Front desk Catalonia Gran Via BCN

6/10 Okay

Martha

Stayed 2 nights in Sep 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BCN
Great location and helpful staff. Will stay again and recommend
Stayed 4 nights in Sep 2022
Response from Front Desk on 13 Sept 2022
Dear Robert,First of all we want to thank you the time you spent to valuate our hotel.We are very happy to read you enjoyed your stay with us so much and the fact you recognize the efforts of our staff to give the best possible service.We hope to see you again soon.Sincerely,Angel EspinelFront Desk Manager Catalonia Gran Via BCN

6/10 Okay

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Family room was quite dark and depressing
Nice service but family rooms are on the main floor and have zero natural light. It felt like sleeping in a dungeon. A bit Depressing.
Stayed 2 nights in Aug 2022
Response from Front desk on 12 Aug 2022
Dear Maria, Thank you for taking the time to review your stay with us. We are very pleased to hear you like our service about the family rooms we are sorry but this is the dristribution we have for them which made them very rooms. Furthermore, we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Reception on 29 July 2022
Dear Matthew, Thank you for sharing your experience in the hotel, this will help us to improve for the better. We are happy to know you enjoyed your stay here. We hope to welcome you soon, Regards from all the staff, Hotel Catalonia Gran Via BCN

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay, Some Room for Improvement
Beautiful room. Front desk and housekeeping just OK. Included breakfast was very nice. We stayed in a suite with a private pool.
Stayed 4 nights in Jul 2022
Response from Reception on 23 July 2022
We appreciate your positive feedback. We will try to improve some details of the room and service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly friendly, and the room was spotless. I liked the location in Urgell as well as there were plenty of restaurants and shops nearby.
Stayed 7 nights in May 2022
Response from Reception on 13 June 2022
Dear Ilana, Thank you for your positive feedback and for giving us a perfect rating. We are pleased to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future. Regards from all the staff, Hotel Catalonia Gran Via BCN.

10/10 Excellent

Emad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
nice location..nice staff.. rooms are big.. breakfast very nice... all good
Stayed 5 nights in Apr 2022
Response from Reception on 13 June 2022
Dear Emad, Thank you for your positive comments. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Regards from all the staff, Hotel Catalonia Gran Via BCN.

10/10 Excellent

francisco, london

Stayed 1 night in May 2022

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Pros: nice hotel, super polite staff, good tea selection & daily chocolate, quiet Cons: shower stall has no ventilation (no visible mold, but my nose would run whenever i took a shower)
Stayed 2 nights in Mar 2022
Response from Reception on 13 June 2022
Dear Steven, We appreciate your positive feedback. We do take pride in providing for our guests’ needs the best way we can. We’re disappointed to hear that the shower wasn’t exactly to your liking. We look forward to welcoming you back to our hotel in the future. Regards from all the staff, Hotel Catalonia Gran Via BCN.

10/10 Excellent

charlotte

Stayed 1 night in Mar 2022
Response from Reception on 13 June 2022
Dear Charlotte, Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to the hotel in the near future. Regards from all the staff, Hotel Catalonia Gran Via BCN.