In-room safe, individually decorated, free WiFi

Reviews of Arawana Express Chinatown

3 out of 5
Arawana Express Chinatown
204-208 Soi Charoenkrung 14, Bangkok, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 170 reviews" "
Rating 8 - Good. 66 out of 170 reviews" "
Rating 6 - Okay. 51 out of 170 reviews" "
Rating 4 - Poor. 11 out of 170 reviews" "
Rating 2 - Terrible. 6 out of 170 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cheng Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very near to MRT and bus stop in the heart of Chinatown.
Response from KOB on 25 Feb 2024
Dear Cheng Wah Lee,Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

8/10 Good

Cheng Wah

Travelled with family
Liked: Amenities
Close to everything very convenient....
Stayed 4 nights in Feb 2024
Response from KOB on 25 Feb 2024
Dear Cheng Wah Lee,Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

6/10 Okay

Ly

Travelled with partner
Disliked: Staff & service
Didnt really match the photos. The staff was nice enough except for the person who cleaned our room was kinda rude.
Stayed 3 nights in Feb 2024
Response from KOB on 19 Feb 2024
Dear Harold Honnold First of all thank you for positive review and please accept our sincere apologies for all inconvenience . Your review is well explained our hotel facilities and hotel location. We appreciate for both of positive and negative comment to improve service and facilities . we looking forward to serve you in the future.Sincerely Yours,

8/10 Good

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is great. Short walking distance to some really great markets in China Town. The alley to the hotel seems a little dicey at first, but turned out to be a good stay. Nothing fancy, but very clean and all a person needs.
Response from kob on 19 Jan 2024
Dear Mariah MilneThank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :)Sincerely yours,

6/10 Okay

Lau

Stayed 4 nights in Dec 2023
Response from kob on 20 Jan 2024
Dear Value Partner,Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :)Sincerely yours,

10/10 Excellent

Cheng Wah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location very near to MRT and bus stop staffs very helpful and friendly.
Stayed 5 nights in Oct 2023
Response from KOB on 16 Mar 2024
Dear Cheng Wah Lee, Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

8/10 Good

SOPHIE

Liked: Staff & service, amenities
Staff made the experience very memorable. The bed was very firm. Kettle and fridge provided was helpful, A/C perfect in the Thai weather. There was some mould in the shower and ants in the bathroom but the location was convenient for food and Metro services. Would stay here again if I was on a budget.
Stayed 5 nights in Oct 2023
Response from KOB on 16 Mar 2024
Dear SOPHIE , Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

8/10 Good

david

Stayed 7 nights in Oct 2023
Response from KOB on 16 Mar 2024
Dear David, Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

10/10 Excellent

MARIE

Stayed 1 night in Jul 2023
Response from KOB on 16 Mar 2024
Dear MARIE, Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

8/10 Good

darcy clark and wanpen

Stayed 3 nights in Feb 2023
Response from KOB on 16 Mar 2024
Dear Darcy clark and wanpen , Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,

6/10 Okay

Priscelle, Clifton

Liked: Cleanliness, amenities
This is a really inexpensive property right in the heart of Chinatown. Very close to the night market. The management is very responsive to my questions before I went. I had to reschedule the stay to the next day because my flight was rescheduled as well and Expedia accommodated my request very well. This property is old and about an hr taxi ride from the airport. Traffic is bad during rush hour so plan accordingly. That is not bad at all. The only concern I had is the receptionist spoke very little English. Only to get me to my room. The other concern I had was a safety concern because the receptionist gave my room number to the taxi driver that dropped me off. I knew this because i arranged to be picked up the next morning at 3 am and the taxi driver who picked me up showed me a text with my room number. Not sure if this is the standard way of identifying a taxi passenger but to me, it is a safety concern.

8/10 Good

darcy clark and wanpen

Travelled with partner
Liked: Cleanliness, staff & service
Great location in Chinatown
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had gone for a university conference. Very Centrally Located. Decent sized room with a kitchenette as well. Timing was unfortunate that I couldn't walk around due to the Covid-19 virus but it's just a few steps away from main chinatown. Staff were quite nice and understanding in explaining the situation.
Stayed 1 night in Mar 2020
Response from Phawinee on 26 Mar 2020
Dear Value Guest, Thank you for staying with us. Hopefully, you will be back again for your next visit. Best Regards, Phawinee Front Office Supervisor

8/10 Good

Fun

Liked: Cleanliness
Good location if you want to shop at Sampeng. But the TV wasn't working throughout my 4 days stay and I had to bring my own amenities like toothbrush and paste. During departure, had a few luggage to handle but staff wasm't willing to help book a taxi to come into the hotel area like they did the last time I stayed there. I have to lug them to the main road to get a cab which I had to walk a distance.
Stayed 3 nights in Dec 2019

10/10 Excellent

Siew Fang

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Convenient location near MRT and Chinatown. Basic clean comfortable room. Local food just around the corner.
Stayed 1 night in Dec 2019
Response from Ms.Phawinee on 5 Jan 2020
Dear Value Guest, Thank you for staying with and for nice review. Hope you will be back again for next visit Best Regards, Ms.Phawinee , GSA iCheck Inn Regency Chinatown

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
water is not worm for bath and no hair dryer for after hair washed and something bited in bed on the night.
Stayed 4 nights in Dec 2019
Response from Ms.Phawinee on 5 Jan 2020
Dear Value Guest, Thank you for staying with and for your opinion. I am sorry for any inconvenien occured during your stay. About hair dryer can be requested on recepton desk. Hope you will be back again for next visit. Best Regards, Ms.Phawinee , GSA iCheck Inn Regency Chinatown

10/10 Excellent

Verified traveller

Liked: Staff & service
The mirrors in the public areas were not clean,and a chair for the balcony would have been great..Very central location, and good value for money..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, nice and cooperative staff.
Stayed 2 nights in May 2019

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient to Markets
Only had two nights in Bangkok this time so thought we would stay in China Town as it is close to the train station we disembarked after an overnight trip from Chiang Mai. We love the markets in China Town, so this made it very easy to access.
Stayed 2 nights in Feb 2019

6/10 Okay

Tay

Disliked: Property conditions & facilities
Location
They wanted me to put a cash deposit when check it. Not happy with that. The location is good. The ac unit is noisy. We got bitten at the room, some ants rolling around.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Danny, LA. California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Very helpful , in China Town ,lot of food to eat. A little bit hart to find for me it's ok
Stayed 2 nights in Nov 2017

6/10 Okay

Mel, Singapore.

Liked: Staff & service
Disliked: Cleanliness
Good location for shopping.
2nd time staying in Check-Inn Chinatown. Excellent location to stay if you want to shop in Chinatown. The front desk lady staff is friendly and very helpful. However, the room is no cleaned properly..Found 2 dead cockroaches besides the bed. It will be also nice to provide basic bathroom amenities like toothbrushes, toothpaste and disposable shavers.
Dead cockroaches besides the bed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Martin

A nice we find
This hotel is great value for money, its simple and in the heart of china town. we never spent much time in the room as we were out discovering Bangkok. It can be quite hard to find but with the help of google maps it was no problem in the end. Recommended for budget traveller who's planning spending time out exploring.

6/10 Okay

erica, North Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Fairly clean, a bit hard to find down a back alley. The staff was sweet, everything was comfortable. No hot water was our only complaint.

10/10 Excellent

Derek, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Recommended.
Hotel room with pantry is great, room size is big, clean and aircond is cool. Location of hotel is slightly remote, you have to pass by a dark and smelly passage to reach the main road of the china town night market. This is the best hotel throughout my vacation.

8/10 Good

chiharu, MIYAGI JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Areas suitable for miscellaneous goods shopping
Thank you lent an umbrella in the rain

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hans, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Chiangmai, stay here!
Awesome stay! Room is modern and nice

6/10 Okay

Emily, Kent

Check inn China town
Stayed here for 2nights. Drive up to hotel is a little off putting, off the main road down a side street. Location was good - 5min walk to China town and a short taxi ride to the subway. Staff were friendly and accommodating. Room was basic and a little out dated but clean with hot water and working AC. Breakfast was served on the rooftop terrace, choices were made the night before and was made to order. Paid to have our laundry done at the hotel and were pleased to find it delivered to our room on the same day. Overall a pleasant stay only thing lacking was a safe in the room.

6/10 Okay

jaime eulises, Melbourne

Liked: Cleanliness
Disliked: Room comfort
fair for staying couple of days in Bangkok if you don't want the crowd of Khaosan Rd Although not far from it.

8/10 Good

Øystein Samestad, Norway

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent hotel in a great location
For this competitive price, you get a surprisingly clean and tidy room in a great location. You cannot get fresh air from the window, but the air condition works great. It is located in the heart of Bangkok's Chinatown, which mean plenty of delicious street food ready for you just around the corner. It is in a dark alley, so it can be a bit difficult to find (ask taxi drivers to take you to grand china hotel, it is just outside of the alleyway). This hotel is surely not a luxurious hotel in any form, but for this very low price, the quality is great!

8/10 Good

Attila, Sahy,Slovakia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
It was realy near the main street in chinatown.at first moment it was a scary view,but the room was ok,realy comfortable bed.maybe we come back soon

6/10 Okay

Thu, Vietnam

Liked: Staff & service
Disliked: Property conditions & facilities
Ok hotel
The hotel was ok. A lil bit far from MRT, and china town is too far from city centre. Anyone who go to bangkok for sightseeing, don't stay in this area

2/10 Terrible

Michael, Oviedo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room not for family.
I've stayed in some real hole in the walls in Thailand. This is a very basic room with a small kitchenette. The beds were small and hard. The bathroom small. The hotel is located off the end of an alley. This would be an acceptable hotel if you were traveling solo. For a family it did not work. We stayed one night and moved to another hotel.

6/10 Okay

Maria, Sweden

Disliked: Staff & service
Quiet hotel located in Chinatown
Big comfy bed, clean and quiet. Complimentary bottles of water, instant coffee and tea. Breakfast description: one fried egg, one bacon, one ham, two toasts with butter and jam, coffee and half glass of juice. It's not easy to find the hotel since it's situated in an alley. Check the map on their website and take a screenshot with your phone to show it to the taxi driver or the tuk tuk driver. The hotel is 15 min walk from metro station Hua Lamphong. When you exit the metro (I think it was no 2 exit) just walk straight forward. If you're not sure, ask for the way. Thai people are usually very friendly and willing to help. If a Thai stranger tries to help you without you asking for help he (mostly a man) have a purpose.

6/10 Okay

Maria, Sweden

Spacious room and comfy bed
Check in was fast. Service good. Room clean. Outdated bath towels. No slippers provided. Big and comfy bed. Price for the room was 1340 bth which is pretty nice for what you get for. Lots of noisy bars down the street so it's hard sleep early (before 3 am). Would I stay here again? For the hotel itself yes. For the area? No way. Would I recommend anyone to go to this hotel? Yes. Would I recommend anyone to visit Pattaya? Yes if you like hookers and mind alike ppl, a lot of bars and alcohol then this is the right place for you. Certainly not suitable for children or couples.

8/10 Good

Paul, Newcastle

Liked: Room comfort
Excellent value for money!
We booked this accommodation as we had checked out of our previous accommodation at 12 pm and were not flying until 2 am the following morning and wanted somewhere to leave our bags and have a shower before heading to the airport. We booked online an hour before we checked in and the booking and check in process all went smoothly. We had booked a double room and ended up with a twin, but given the short notice and the fact we were not planning to sleep there, this was fine. Although we did not spend the night here, we would have been happy to given the price we paid. The location was very good and the room had good kitchen facilities. The shower was excellent and the beds very comfortable for the one hour nap we had!

6/10 Okay

Hamimi, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable room
hotel location quit hard to find but easy to find various of food on the chinatown just behind the hotel road. Also, you can walk about 20 minutes to the interestig place.

6/10 Okay

CHONG HSIN

Liked: Cleanliness, staff & service, room comfort

8/10 Good

michel, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
I choose this hotel for his situation in the heart of Yaowarat, staff is friendly, we can find to park the car in front of the Inn. May be is difficult to find if you don't know well Chinatown.

6/10 Okay

Owen, Hong Kong

Liked: Room comfort
Only ok
Great location in a quiet soi in the heart of Chinatown. Overall the hotel is a little tired! Furnishings worn and carpet seen better days. No soap in the bathroom, only shampoo. Checkin was friendly but had to wait five minutes for the receptionist to appear. At the price there is much better available in Bangkok.

6/10 Okay

Fredericke and Ove, Norway

Liked: Staff & service
Good service, good location
We got what we wanted. With two nights in Bangkok we did not spend much time at the hotel. So for us it did the job.

8/10 Good

ashwani, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location but away from restaurants
Food not available. Good staff.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
So so
Hotel itself was quite nice however there were so many ants on the bed (I first thought it was a bed bug but it was the ants) and blankets were partly stained. The worst thing was its location - hard to find, no MRT or BTS (This is important because the traffic jam in Bangkok is really horrible!), smelly and dark outside.

8/10 Good

Vygantas

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

H.Cloust, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Excellent value for money and friendly staff.