Mercure Auckland (Auckland, New Zealand)

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from
AU$84
per night

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or call 13 38 10

In city center

Situated in the city center, this hotel is close to Queen Street Shopping District, Sky Tower, and Auckland City Hall. Also nearby are Auckland War Memorial Museum and New Zealand National Maritime Museum. Show more

Restaurant, bar/lounge

In addition to a restaurant, Mercure Auckland features a fitness facility. Other amenities include a concierge desk and a bar/lounge.

Satellite television

Televisions come with satellite channels. Guestrooms also feature air conditioning, safes, and minibars. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Superior 2 Double Beds - Best Rate


2 doubleDesk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning.

Standard 1 Queen Bed - Best Rate


		1 queenDesk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning.

Standard 2 Single Beds - Best Rate


		2 singleDesk. Television with satellite channels and pay movies. Wired Internet access (surcharge). In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with bathtub. Hair dryer. Clock radio and iron/ironing board. Air conditioning.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

JCB International

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: NZD 30.00 per night
- Valet parking fee for large vehicle: NZD 60.00 per night
- Deposit: NZD 100 per night
- Fee for high-speed Internet (wired) in business center: NZD 10.00 (rates may vary)
- Fee for in-room high-speed Internet (wired): NZD 36.00 (for 24 hours, rates may vary)
- Hot and cold buffet breakfast fee: NZD 28.50 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Roll-in shower

Handicapped parking
In-room accessibility

Property Amenities

Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, secretarial services, and a meeting/conference room.

Event facilities include conference/meeting rooms and small meeting rooms. This Auckland hotel also offers a fitness facility, a concierge desk, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

24-hour front desk
Air-conditioned public areas
Total number of rooms - 189
Number of suites - 12
Number of floors - 13
Breakfast available (surcharge)
Valet parking (surcharge)
Bar/lounge
Business center
Business services
Complimentary newspapers in lobby
Concierge desk
Multiple large conference rooms
Currency exchange
Fitness facilities

Babysitting or child care
Elevator/lift
Laundry facilities
Room service
Dry cleaning/laundry service
Luggage storage
One meeting/conference room
Parking limited (surcharge)
Multiple small meeting rooms
Valet parking
Porter/bellhop
Restaurant(s) in hotel
Safe-deposit box at front desk
Secretarial services
Fax machine

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Rooms

Mercure Auckland offers 189 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

This Auckland hotel provides wired high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

All guestrooms are non-smoking.

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Room Amenities

Pay movies
Climate control
Air conditioning
Complimentary newspaper
Direct-dial phone
Minibar
Coffee/tea maker
Wake-up calls
Private bathroom
Hair dryer

Bathtub only
Satellite television service
Wired high-speed Internet access (surcharge)
Window opens
Iron/ironing board
Clock radio
Desk
Non-smoking only
Cookware, dishware, and utensils
In-room safe

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Dining

Mercure Auckland has a restaurant on site. Room service is available.

Recreation

Recreational amenities at the hotel include a fitness facility.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mercure Auckland

3.8

out of 5

avg. guest rating

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Showing 1 - 10 results (of 32) · See more Mercure Auckland reviews

David from Melbourne, Australia

1.0

out of 5

“Astonishingly Bad”

In all of my travelling experience I have never come across ruder or more confrontational staff. admittedly this view came from the actions of one staff member, but all hotels are judged on everyone that works there and it is the job of good hotel management to ensure a consistency of service and throw out the bad apples. This is clearly not a priority for this hotel.

Mike J from Gold Coast, Australia

3.0

out of 5

“"Needs a makover"”

This hotel is in a great location and the staff are more than willing to assist but you can see their constant embarrassment when again only one of the three lifts are working or the room door lock key cards fail again. On a positive note the Vue restaurant on the top floor is excellent. I would possibly consider staying at the hotel again if some basic routine maintenance program is carried out.

Area recommendations

Downtown area is central and close to good restaraunts and transport.

A Traveller

1.0

out of 5

“disappointing”

too expensive for such bad hotel rooms!!

Kerryn C from Queensland

5.0

out of 5

“Can't wait to go back”

We arrived in Ackland at 4.30 am after a long day/night of traveling, and we did not have a check in till 2pm that day, so on arrival to drop off our bags at the hotel we where offered a room straight away at no cost to us, so in this day when you hardly get anything for nothing we where most impressed.

Area recommendations

The Harbour in the City, great dinning and views.

Getting around

Do not catch a cab from the airport, cost us $85.00 and that was not in peck hour traffic, the airport/city bus was $16.00.

A Traveller from USA

5.0

out of 5

“great experience”

The price I paid for the hotel was fair, looking back I think the quality is worth it. The staff was very nice & knowledgeable about the area, on two occasions they guided me so that I can save money on transportation and on dinner. The hotel itself was awesome, I had a nice view of SkyTower, this hotel is very centrally located, just a few feet from the entrance you can get to the main transportation center, Britomart, and you can also catch a ferry close by in Queens Wharf. The room was very clean and comfortable. I had just two issues, one is that the internet was not complementary, but I found that to be the case in most hotels in NZ, and the rate was ridiculous, I recommend finding an actual internet cafe, you will pay less or even most McDonalds have free WiFi. The TV was also giving me some problems, I really didn't care much about the tv but someone else might, I think it was a simple malfunction, probably would have been fixed by resetting it by calling front desk, so it was not a big problem. The hotel has a restaurant/cafe at the top, I only went there once because I had a discount coupon, but I thought the prices for breakfast were too high, all the other days I ate out for a lot cheaper. I did not try to place for lunch or dinner. I highly recommend this place, when I return back to Auckland this will be my first hotel I look for reserving.

A Traveller

5.0

out of 5

“Auckland's CBD”

enjoyed my stay ... conveniently located .. car park rates could be better, but was great staying there

Wapi D from Adelaide, Australia

3.0

out of 5

“It's OK”

OK for a single traveller for a quick stay. The rooms are clean but small. Hotel is in a central location close to the airport bus stop. The room temperature seems to be centrally regulated so can not be changed. There was some noise on the weekend from nearby outside parties. Overall, a good budget hotel representing good value for money.

Area recommendations

Ponsonby is a nearby street with some quirky shops and very pretty cafes - not to be missed.

Getting there

Just take the airport bus. It drops you right around the corner from the hotel.

A Traveller from Oz

4.0

out of 5

“Great World cup location”

Close to the harbour fan zone for all world cup happenings. Clean, neat & tidy. Rooms are a tad small but comfortable. A great view in the restaurant.

A Traveller from Singapore

1.0

out of 5

“Old, noisy and inefficient ventilation, bad service”

What a poor experience. According to the reception : "in this hotel, it is normal that the heating system takes 30 minutes to start heating" ! That ventilation / heating system is quite noisy (even if turned off !) As an expedia guest you'll be placed in one of their old fashioned style room. quite poor with an extra used carpet. Already had some renovation. Definitely needs more ! Beds : too hard Lighting : very poor Staff : didn't see them smiling Another of those Accor group hotels, that might have been good 20 ~ 30 years ago, not anymore. Prices : really too high for such a place. Note : all comments say the place is great. That's right. But many other hotels are also placed in the center (which by the way is rather small, so it doesn't really matters).

A Traveller from Iowa City, IA

4.0

out of 5

“great location”

Hotel is in the heart of Auckland, walking distance to the Domain with harbor view. It's surprisingly quiet. Be sure to book parking in advance if you want it; we had to park several blocks away (though that was cheaper than parking in the hotel garage). Reception staff were not particularly helpful or friendly, but otherwise a good experience.

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Showing 1 - 10 results (of 32) · See more Mercure Auckland reviews

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Nearby Points of Interest

Queen Street Shopping District - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.4 km / 0.3 mi
Princes Wharf - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.5 km / 0.3 mi
Sky Tower - 0.6 km / 0.4 mi
Albert Park - 0.6 km / 0.4 mi
Auckland High Court - 0.6 km / 0.4 mi
Viaduct Harbour - 0.7 km / 0.4 mi
University of Auckland - 0.8 km / 0.5 mi
Aotea Square - 0.9 km / 0.5 mi
Auckland City Hall - 0.9 km / 0.6 mi
Vector Arena - 0.9 km / 0.6 mi
ASB Tennis Centre - 1.2 km / 0.7 mi
Victoria Park - 1.2 km / 0.7 mi
Myers Park - 1.3 km / 0.8 mi

Location Highlights

In city center
In business district
In entertainment district
Water nearby

The preferred airport for Mercure Auckland is Auckland (AKL-Auckland Intl.) - 18 km / 11.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

Auckland, New Zealand (AKL-Auckland Intl.)

Area:

Auckland CBD, New Zealand: On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the countrys major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.

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