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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Twin Deluxe Harbour View - Book Early & Save | |||||||||||||||
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| Deluxe Harbour View Plus - Book EarlySave | |||||||||||||||
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| King Deluxe Harbour View - Book Early & Save | |||||||||||||||
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| King Hilton Guestroom - Book Early & Save | |||||||||||||||
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| Twin Hilton Guestroom - Book Early & Save | |||||||||||||||
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| King Hilton Bow Suite | |||||||||||||||
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Showing 1 - 8 results (of 8)
“Room not ready nor as requested”
Arrived at 4.00pm to find room was not ready. Waited for 30 minutes with a complementary drink for our room to be made available. After double checking with the front desk that our room was a ""Twin" room as booked I was not impressed to find that it was in fact a "Queen" room. After another complementary drink and a further 45 minute wait we checked into our room at 5.30pm. This is unacceptable for a hotel with such high standing. However, well located and comfortable.
“The Hilton is awesome”
Great location, great service. The best view of any Hotel in Auckland.
“Everything as expected from the Hilton.”
The only missing ingredient was some character otherwise everything was superb, staff were great.
“Expensive but good”
Good location , had a room with a view of the bay . Very expensive for what it is . Drinks in Bellini Bar overpriced , they even charged us $5 for a bowl of nuts !!!!! Quite pricey when you include breakfast . We were there for 2 nights . Auckland itself as a city is not that attractive , not much to offer
“Flawless Experience!”
My teen daughter and I had flown to Aukland New Zealand for both business and touring. The flight from door to door was nearly 20 hours. We were VERY ready to stop moving and lay down on a comfy bed. Boy were we delighted with this hotel! We showed up 5 hours prior to check-in, but they were ready for us as they had checked our incoming flight!!! Wow! That was the first of many personalized, respectful and just plain nice things they did for us. This is possibly the best hotel I've been in because the staff was THAT spectacular!! The hotel was just as lovely.......great rooms, views, bar, fast room service.....flawless!!!
“will not stay there again due to poor room service and ships docking out side window”
love the location but will not stay there again as l can not stand the sounds of other guest moving around on the decks at night after midnight etc... also room service is a nightmare what you order is not what you get. Also wanted to sit in bed and look at the ocean view but had two cruise ships dock during my stay and had to leave the hotel for the complete day to get some space.
“''Exceptionally Outstanding" Treatment, facilities and location.”
I can"t recommend the Auckland Hilton highly enough, ''Exceptionally Outstanding"
“Wonderful situated and exellent goumet food”
No idea
“Hilton Auckland - Princes Wharf”
Currently the Hilton Auckland - Princes Wharf is having some external construction being performed so many of the "view" rooms have obstructed views. Given that shortage, getting a "view" room proved difficult upon arrival. The on-site manager did not have any room with king "view" when we arrived other than one with a lousy view. After complaining, he did find a room that had two twins and joined them which worked out fine. The view was nice at that point. The staff was Extremely professional and supportive- first rate. The on-site "white" restaurant had great food, but I found the Princes Wharf restaurants and nearby Via Aqueduct Harbour restaurants to have more variety. Great location. Glad I picked it. Also perfectly central for short walks to Ferry Terminal and Greyline Tour buses. It was the perfect "hub" that required no rental car to see the town.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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The preferred airport for Hilton Auckland is Auckland (AKL-Auckland Intl.) - 18.3 km / 11.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
