GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Qualmark Green, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Property Amenities
Copthorne Hotel Auckland, HarbourCity features a sauna and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).
This 4-star property offers access to a business center, a meeting/conference room, and small meeting rooms. Event facilities include conference/meeting rooms and banquet facilities. This green/sustainable hotel also offers a concierge desk, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Rooms
Copthorne Hotel Auckland, HarbourCity offers 187 air-conditioned accommodations with minibars and safes. Rooms feature ocean, sea, or water views. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and direct-dial phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. In-room massages and wake-up calls can be requested.
Room Amenities
Dining
Copthorne Hotel Auckland, HarbourCity has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.
Recreation
Recreational amenities at the hotel include a sauna and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Copthorne Hotel Auckland, HarbourCity
of guests recommend
out of 10 reviews
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Showing 1 - 10 results (of 10)
“Great location, good not great”
We stayed in a Superior Double room which was clean, reasonably well furnished and had a great view. Not quite luxury but very comfortable and extremely convenient to all the tourist attractions and services. We had a good breakfast and a great dinner in the hotel restaurant at very good prices, but there are also lots of restaurants nearby to choose from. Our only real complaint was the lack of a power point within reach of a mirror.
“So, So”
Staff friendly. Building needs some tlc but good location. Breakfast okay.
“Noisy but nice”
The hotel is well located in the CBD and commands great views over the harbor. Unfortunately it has nightclubs in the immediate neighborhood which made it very noisy on the Friday night we stayed there. May be better earlier in the week.
“THE HOTEL THAT TIME FORGET--NOT IN A GOOD WAY”
Its not a bad hotel-great views, great location, very clean but its very tired-even a bit shabby. The bathroom was very disappointing!! The walls aren't that sound proof-I had to listen to a group of girls next door talking late into the night. I think the Hilton on the wharf would be a better experience even if it is more expensive. The staff were very good but its more like a 3star hotel at best.
“A lovely place to visit”
We were welcomed by friendly staff at check in and handed a voucher for a free 10 mins massage, just the thing after a 2.30 a.m. start for a 6.00 a.m. flight. The service was good, the room very clean, the location excellent. Everything to suit the needs of the traveler was available. The only suggestion we made was for new pillows. The room was not huge but we were not in very much as we caught up with family. The view was wonderful of the harbour especially at night. The location, opposite the wharves where the ferries were available to take you on tours or to the opposite side of the harbour, the train station only a 5 min walk from the hotel, taxi rank next to the hotel, shops 5 minutes away along with a duty free shop where one could prepurchase prior to departure and the goods delivered to the airport. The restaurant served an interesting and delicious menu, service was excellent and the ladies who cleaned the room were very friendly and accommodating. Overall a welcoming experience and we would certainly use this hotel again.
“Most convenience hotel in Auckland”
It is so easy to walk around city from the hotel, and there are very good view for the harbour.. but we do wish some one can help us to find the small security lock of our luggage if it is possible. we don't know if there is any chance can find it over there or not. We are stay in room 505, please contact me if you have there email address. Many thanks John He
“Good hotel in heart of CBD and viaduct dining.”
Good hotel. Only issue like other Copthornes is that front desk staffing is too lean. people are excellent - just not enoungh. provision of concierge to deal with issues other than checkin and departures would help. Parking excellent - and near all major travel modes.
“Great location, Friendly personnel”
Great personnel, great location, they just need to get new bedspreads to replace the stained ones. It is worth the few extra dollars to get a room on the 8th floor and above with the view of the harbor.
“Well located though somewhat tired Auckland hotel”
The hotel rooms are clean but somewhat tired and need of a refresh. Having said that, I chose the hotel because of its location on the waterfront and I was not disappointed. I will stay here again on my next stay assuming similar attractive rates are available. Otherwise will consider Westin or Sebel, both also on or very near waterfront.
“Good Choice in Auckland”
Very reasonable hotel, great location, good staff, other than the hotel is 10 to 15 years old (but well maintained). Check-in/out was trouble-free with no surprises. The room was clean, beds OK, but the decorating was a bit drab. Lots of local nightlife nearby.
196-200 Quay Street Auckland, 1004 New Zealand
Nearby Points of Interest
Location Highlights
The preferred airport for Copthorne Hotel Auckland, HarbourCity is Auckland (AKL-Auckland Intl.) - 18.2 km / 11.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Auckland CBD, New Zealand: On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the countrys major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.
196-200 Quay Street Auckland, 1004 New Zealand
