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Reviews of Amy's House

3.5 out of 5
Amy's House
6 Church Street, Auburn, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 93 reviews" "
Rating 8 - Good. 37 out of 93 reviews" "
Rating 6 - Okay. 6 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy in the Clare
Cozy traditional cottage in the heart of Auburn- walking distance to cellar doors, pub and cafes. Good breakfast provisions including fresh coffee and bacon, eggs, bread. Wood burning stove and nice outdoor area.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely cottage. Thoughtfully stocked. We really enjoyed our stay. Thankyou.
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Enjoyed the comfort of the bed, also the cottage was cosy
Stayed 1 night in Jan 2020
Response from Yev and Emma on 23 Jan 2020
Thank you so much for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this cottage! So convenient to all the great things in Auburn and the CLARE Valley!
Stayed 1 night in Nov 2019
Response from Yev and Emma on 30 Nov 2019
Thank you so much for your review. Emma snd I are delighted that you enjoyed your stay at Amy's House.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Yev and Emma on 30 Nov 2019
Thank you for your feedback. Glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It was cosy quaint and quiet however missing a few small touches that would make it perfect like offering bath salts. Not sure why we have to pay extra for firewood
Stayed 1 night in Aug 2019

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely spot and very quiet. The bed was very comfortable but the sofa sagged in the middle and was not a great to sit on, the floor was more a better option. The fire kept the rooms toasty warm. Overall an enjoyable visit
Stayed 2 nights in Jul 2019
Response from Yev on 6 Aug 2019
Hello Janet, Thanks so much for the feedback. We will look into the sofa problem.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to walk around Auburn, visit wineries and other attractions (towns).
Stayed 3 nights in Jul 2019
Response from Yev and Emma on 6 Aug 2019
Thank you so much for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fireplace although have to get your own wood. Also comes with the PS 4 but you have to bring yr own games.
Stayed 2 nights in Jul 2019
Response from Yev and Emma on 6 Aug 2019
Thanks so much for your feedback. I'm not sure about the PS4. We don't actually supply one. Wood is included for free with our indulgence package.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had everything we could have wanted. Even things we hadn’t thought of. Games, movies, firewood to buy, even oil, salt and pepper to cook with.
Stayed 1 night in Jul 2019
Response from Amy's House on 11 July 2019
Thanks so much for your feedback. It's so nice when people take the time to comment on positive experiences and commenting on the small things we try to do to make a stay enjoyable.

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service
Some of the little things were a bit poor - Pepper and salt shaker on table were empty (just decoration?) - sugar bowl was nearly empty and hard on the bottom of the jar - Granulated coffee bean jar was nearly empty (was not able to use this item) - taps in kitchen were extremely hard to turn off (unfortunately one was leaking - so we had to keep trying- igniter in BBQ was very poor (we had to use the fire lighter) - property was difficult to find - went down church street and ran into a walkway - had to divert
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Graham, Adelaide

Liked: Cleanliness, room comfort
Has Amy dropped the ball?
Comfortable, clean and convenient location close to town centre, walking trails etc. However, not up to 4-star claim, e.g. ashes not cleared, poor continental breakfast choices, expiry dates exceeded, air conditioner dodgy, $15 charge for firewood. Generally lacking the attention and touches one would expect for 4-star accreditation and this tariff.
Stayed 2 nights in Sep 2018

6/10 Okay

scott, south australia

Disliked: Room comfort
Lovely area, very cosy, however the sofa and mattress needs an upgrade.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hospitality Tainted
The blurb suggested relaxing with an open fire and only later were we told you jad to buy or bring wood This left us feeling unwelcome and disrespected. I would not recommend this accomodation
Stayed 4 nights in Jul 2018
Response from Yev on 5 Aug 2018
Sorry you felt that way. There is a modest charge of $15 for a basket of wood on our budget options. I'm not too sure why this would make feel someone unwelcome and disrespected. We love all our guests regardless which package they pay for. The reason we have different price points is so that we don't exclude anyone looking for a good value.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the Clare Valley
Amy's house is well maintained and clean. The included breakfast provisions were plentiful, with a good choice. Great place to stay in the Clare Valley.
Stayed 3 nights in May 2018
Response from Amy's House on 29 May 2018
Hi Stephen, Thanks so much for your feedback. Glad you enjoyed your stay.

8/10 Good

JOHN, BOOIE. QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rental House. Not Hotel.
No problem with residence. Problem with Wotif. Booked the wrong place. No information on how to get in. Eventually found agent who had not been provided sufficient details about me. e.g.. mobile number. Nice place. Very quiet spot.
Stayed 3 nights in Oct 2017
Response from Manager on 7 Dec 2017
Hi John, Thank you for your feedback. So glad you like the house. Sorry about the lack of information you were given. We're always available by phone or email .

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
No a place for 6 people . 4 will be great!
Sorry Gustavo. Guests that book Amy's 2 cottage with 6 guests is a financial choice to obtain better value. The cottage has 2 bedrooms with a queen in one bedroom and 2 singles (or king) in the the other. For groups with 6 guests, the sofa bed will need to be used and whilst the sofa bed is of good quality and converts to a queen size bed, it will take up a bit of room in the lounge. This setup is ok for a single night but for longer stays the booking of 2 or more cottages Amy's 1 or Amy's 3 or both is advisable. This will off course add to the cost but its a choice many guests prefer. Hope all other features of the cottage allowed you to have a pleasant stay.

10/10 Excellent

Meredith, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
We thoroughly enjoyed our 3 day stay at Amy's House. The location was great for visiting sites in the area and so peaceful. The cottage is beautifully equipped and the beds so comfortable. We have no hesitation recommending this accommodation.
Response from Yev on 3 June 2017
Thank you for you lovely feedback Meredith. Would love you, your friends or family stay with us again.

10/10 Excellent

Judy, Melbourne, Vic, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and picturesque
What a wonderful place to stay. The cottage was clean and comfortable and lacked for nothing. The owner was easy to deal with, in fact the whole process almost walk in walk out as thought it was your own place, yet he was contactable if needs be. I would highly recommend this place to anyone.
Response from Yev on 3 June 2017
Thank you for your feedback

10/10 Excellent

Tessa, Mount Barker South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
I could live here. Such a lovely location among the trees the birds, and a stones throw from the river. Wood heater and spa, BBQ facilities, what else could you want. Easy walking distance to the local shops.
Response from Yev on 3 June 2017
Glad you loved your stay. Thanks for the feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.

8/10 Good

Stuu, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot to enjoy Clare valley its sights and activities
Response from Amy's House on 24 Aug 2016
Hi stuu. Thanks for the review. Yes the spa button is a safety air pressure switch and need some force to activate. We've added more dinner plates.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a relaxed atmosphere away from the main road. Wineries on the doorstep. Well stocked kitchen, clean and all could you could want for your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Thank you for your feedback.

6/10 Okay

regular travel, SA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice venue spoilt by poor customer service.
The venue was lovely but we had a few issues. Firstly no one contacted us prior to coming and we didn't know which unit we were in or where to find the key. It was a cold weekend and no wood supplied for the combustion heater. We then found out we had to pay extra for wood. The fire smoked and the dryer didn't work. Very nice ample provisions left for breakfast. Just a pity we didn't feel more welcomed.
Response from Yev on 3 June 2017
We're very sorry you felt unwelcome. It's certainly not the experience we want our guests to recieve. We are only a phone call away. The cottages are equiped with both a wood heater and a reverse cycle air conditioner. Wood is only supplied with our higher optioned packages. Not too sure why the fire was smoking. The dryer has also been checked and works ok. Would have loved to assist if I knew about these issues during your stay. We certainly want our guests to have a most enjoyable and relaxing stay.

8/10 Good

Leanne, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; lovely park nearby / pub with great meals

8/10 Good

Alisa, Australia - SA - Adelaide

Liked: Cleanliness
Facilities: Spa no work.no reply no; Lovely people in the town.

10/10 Excellent

Patrice, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, everything you need!; Value: Fantastic; Service: Flexible. ; Cleanliness: Spotless;

4/10 Poor

Lillian

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, stove top didn't work; Value: Excessive, not value for money; Service: Amateur; Cleanliness: Grubby, pet stains on the capet;

8/10 Good

William, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 Good

Alex, Australia - SA - Adelaide

Liked: Property conditions & facilities
Facilities: Above average; Value: Reasonable; Service: Sufficient; Cleanliness: Neat;

8/10 Good

GAIL, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice , Good laundry set up; Value: A bit too expensive .; Service: Good; Cleanliness: Lovely, Needs gardening and weeds; Really pretty location great for starting point for bike rides and coffee in the village.

10/10 Excellent

Rudy, Australia - TAS - Launceston

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 Good

Elizabeth, Australia - TAS - Regional TAS

Liked: Cleanliness, property conditions & facilities
Facilities: Includes what we needed; comfortable

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

John, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Everything we needed; Cleanliness: Immaculate, Beautiful; Amy's House is the perfect getaway in the perfect location.

8/10 Good

Mark, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Nice; loved staying there,nice energy but thecottage could do with a bit of tlc

10/10 Excellent

Clayton, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Sufficient; Cleanliness: Pleasant; Nice historic town

10/10 Excellent

Graeme, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Pleasant; True to description. Handy to excellent dinig options.

8/10 Good

Gary, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Nice ; Value: Affordable; Service: Good; Cleanliness: Faultless; Very grateful for the excellent laundry facilities

10/10 Excellent

Kimberley, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; I wouldn't get the b'fast option again, just take your own food to cook up. Also, check there's firewood when organising key collection.

10/10 Excellent

Jenny, Australia - WA - Perth

Liked: Cleanliness, property conditions & facilities
Value: Reasonable; Service: Polite; Cleanliness: Immaculate; Great breakfast provisions

10/10 Excellent

Hazel, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Would be good if there was wheelchair access

10/10 Excellent

Richard, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Erin, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; Great launching pad for the Clare Valley region, 20-30 min away by highway.

10/10 Excellent

Jodie, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Spotless;

10/10 Excellent

Davinia, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities