Outdoor pool, pool umbrellas, pool loungers
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Reviews of Elegance East Hotel - Boutique Class

4 out of 5
Elegance East Hotel - Boutique Class
Barbaros Mahallesi Atatürk Cad No: 42/C, Muratpasa, Antalya, Antalya

Reviews

8.2

Very good

Rating 10 - Excellent. 221 out of 476 reviews" "
Rating 8 - Good. 140 out of 476 reviews" "
Rating 6 - Okay. 73 out of 476 reviews" "
Rating 4 - Poor. 22 out of 476 reviews" "
Rating 2 - Terrible. 20 out of 476 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

ISMAIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and great staff!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff. Stayed for a night for a short break. Close to shopping centre close for all restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Haydar

Stayed 2 nights in Nov 2023

10/10 Excellent

Glenn

Stayed 1 night in Nov 2023

10/10 Excellent

RAVINDER

Stayed 3 nights in Oct 2023
Response from FIKRI on 4 Nov 2023
Dear Mr Ravinder , It was pleasure and honoured to serve you. Best Regards ELEGANCE EAST HOTEL CREW

6/10 Okay

Abdul

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff were really friendly

2/10 Terrible

Ashton

Stayed 6 nights in Sep 2023

6/10 Okay

sonia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Maintenance in the room is poor and needs to be reviewed. The toom averaged over £115 a night, yet the shower was not fully functional and the fridge did not work. No in room Kettle, though I was offered hot water from reception. Breakfast was good, nice selection. Pool area nice, but towels have seen better days. LUNA garden nearby for food and people watching is a must. Hotel disappointing for the price paid. No in r
Stayed 2 nights in Sep 2023

4/10 Poor

Musa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading information from staff. Do not tell you what is chargeable from initial check in and charge at check out. Spoiled our stay in the end.
Stayed 8 nights in Aug 2023

10/10 Excellent

TVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מעולה!!!
A lovely place, in the heart of the most central area in Antalya. You can get anywhere without the need for public transportation. The hotel itself is a boutique hotel. Tastefully designed, excellent service. I will definitely choose this place again
Stayed 7 nights in Aug 2023

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed a lot smaller than pictured, the pool specifically. The staff were friendly and they offered us an upgraded room when we checked in. The breakfast was included but the options were a little limited. The location was perfect, we only spent 2 nights here as we moved onto Istanbul. It was a decent stay. The bed was amazing!
Stayed 2 nights in Aug 2023

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location however the rooms do not have any hooks, tower rails or soap holders: truly shocking. I hurt my shoulder hitting the tap of the shower …
Stayed 4 nights in Jul 2023

10/10 Excellent

Hasina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I visited with my husband and kids and we really enjoyed our stay. It was walking distance from everything. Their staff was very helpful and friendly. They even helped us arrange a visit and pick up shuttle for the Turkish Hamam. Thank you!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Do NOT stay here
Stayed for 3 nights while on vacation, instantly regretted choosing this hotel. It does not look like the photos, the beds are barely more comfortable than a box spring mattress. Cigarette burns in carpet, and with carpet in the shower/bathroom area that gets wet so it didn’t smell great. We requested to be refunded so we could stay at an actual 4star hotel and they refused. It’s 2star rooms even in a suite, with a nice pool. Most of the staff were very nice however and location is great. False advertising though is shameful.
Stayed 3 nights in May 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a great location, 1 min walk to Hadrians Gate, and all the attractions of the port. Staff were friendly and polite. I had a car , and although parking was not on site, they had valet parking at no cost ! A great option in Antalya. Breakfast was good by the pool. Very good stay 😊
Stayed 3 nights in May 2023

10/10 Excellent

Fasiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Hisham

Travelled with family
Liked: Cleanliness, staff & service
Quit good for couplse !!
Stayed 3 nights in Apr 2023

10/10 Excellent

alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay as a solo traveler.. staff fantastic very helpful and kind ..lovely pool and a good breakfast. The only problem was I booked this hotel because it said it had a bar, as I didn’t want to go out every night to have a drink …it only opened the day before I left even though the bar was stocked the staff were not allowed to sell alcohol! It was a shame so Expedia should have known this before advertising a bar on the website! Anyway would definitely recommend the hotel and would stay again x

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Everythings was perfect.all of staff very kind . Seda who was manager was fantastic.
Stayed 2 nights in Apr 2023

4/10 Poor

MohammadMahdi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very different from what is seen in the photo

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a prime location for the beautiful and historic Old Town. Attentive staff who look after you on arrival and throughout your stay. The buffet breakfast is wide ranging and high quality.

10/10 Excellent

John Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed over Christmas for 5 days very nice hotel clean and lovely and warm rooms.Breakfast is fantastic and the staff brilliant.Hotel very central for all amenities.
Stayed 5 nights in Dec 2022

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Zaid

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t know where to start or what to say. The room is extremely small and the property looks nothing like the pictures online. Nothing is elegant about Elegance East hotel. Absolutely terrible. We slept the the sounds of shouting and screaming and woke up to the sound of construction twice, even after notifying the front desk about the noise. I asked to change the room because of the noise and was told that no rooms are available, and that they are not using half of the hotel at this time. In Addition, I asked for the simplest thing, toothpaste, and was told they have none. I have been in many hotels in Turkey and several other countries, this is the first time a hotel doesn’t have toothpaste. Finally, the hotel had a very bad smell in the hallways near the front desk. It was extremely unpleasant and disgusting. Overall, our stay was a huge disappointment. Would never stay there again or recommend to anyone. And I will reevaluate using Expedia for booking as hotel was different than pictures.

6/10 Okay

Fatima

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and comfortable bed and pillows with a wonderful rain shower. Breakfast was ample and more than sufficient.
Stayed 1 night in Nov 2022

6/10 Okay

Alicia

Travelled with partner
Liked: Staff & service
Staff were amazing. The hotel was nice, it just seems like it needs some upgrades. Our shower holder was broken so we had to hold the shower head the entire shower. There wasn’t any shower racks or towel holders. Bedding was old and thin, towels were clearly old and some had wear and tear. It seems like it used to be a really high end hotel maybe 20 years ago and they haven’t upgraded anything since then. Good location on a very busy street so nearby everything. Nice pool. There is no room service like advertised. They did our laundry for us though which was great.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of Antalya.Great breakfast with excellent staff
Stayed 3 nights in Oct 2022

4/10 Poor

Nashat

Stayed 3 nights in Oct 2022

8/10 Good

Roman

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place has a nice pool with good seating area. A lot of food for breakfast buffet and access to water, tea and coffee all day. It's located near a lot of shops and restaurants. The bad part of our stay was a lady at the front desk, who told us at check in that we can't use the bigger of the two rooms in our reservation because it wasn't available for the 4 night we needed it. But after 2 nights that room magically became available; she couldn't process a charge on our credit card and told us our credit card was the problem, but her coworker a couple of days later charged our card for a second charge with no problems. Then we where staying in a big Junior suite room with big windows, but it was facing the busiest street in town. It was very noisy all night long and we didn't sleep for 2 nights. They did give us the room that we requested during check in only 2 days after our complaints. Rooms where spacious with good AC, but some furniture was loosing handles.
Stayed 4 nights in Oct 2022

10/10 Excellent

Suliman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Omer at reception was very helpful
Stayed 4 nights in Sep 2022

6/10 Okay

Richard

Stayed 2 nights in Sep 2022

8/10 Good

Pati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

ALMOGHERA KHALIS HUSSNY

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2022

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely place to stay !
The best thing about this hotel is the stuff and location. Would definitely recommend this place for stay. Stuff is going beyond this what is expected, they make you feel really welcome. I’m still not sure how you can give a bad review for this hotel.
Stayed 8 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night stay but would recommend fully
Stayed 1 night in Sep 2022

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was absolutely kind and helpful. Nice and cozy hotel in the center of the ancient city.
Stayed 1 night in Aug 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to a lot of attractions. And very friendly stuff
Stayed 4 nights in Aug 2022

8/10 Good

Hashem

Stayed 2 nights in Aug 2022

10/10 Excellent

poone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

10/10 Excellent

Farah, Concord

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful clean hotel. Great location. The stuff we’re very nice and helpful.
Stayed 4 nights in Jul 2022

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

An OK stay
The hotel was in a good location, looked lovely, staff were nice and the breakfast was also good. Our room was suposed to be sound proof and with garden or pool views but we were given the road views with noisy traffic. It was meant to be 1 queen bed and a double sofa bed but there was only 1 bed. we recieved stained towels everyday even after making the cleaner aware we still kept getting stained towels. The toilet flush would not work properly and water would keep runing all night sometime even after the hotel fixed it. The water pressure for the shower head was very low at times and was told it would be fixed by someone but no one came and 2nd time we rang the reception staff said he is coming to have a look and never turned up.
Stayed 4 nights in Jun 2022

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay staff were helpful and friendly Hotel was nice and clean. Location is great 1 min away from McDonald’s and walking distance to all other restaurants and shops Breakfast is traditional I didn’t personally like but other than that it was good
Stayed 7 nights in Jun 2022

6/10 Okay

Amani

Stayed 2 nights in Jun 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a really convenient location yet quiet. The check in was efficient and friendly. The pool was nice although the smell from the rubbish in the adjacent lane wafted over which wasn’t pleasant. What we really didn’t like was the hot water was not hot. It was lukewarm and when we asked for it to be turned up to hot it got slightly warmer but was still lukewarm. It is reasonable to expect hotels to provide their guests with hot water
Stayed 2 nights in Jun 2022

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😀The location of the hotel was amazing. Near everything; the bazaars, food places. Amazing. Staff were really nice and friendly. The room was big enough and nice 🙁shower not hot enough. The shower wasn’t really the best
Stayed 7 nights in May 2022