Bar (on property)
Check availability

Reviews of Hôtel ibis Annecy Centre Vieille Ville

3 out of 5
Hôtel ibis Annecy Centre Vieille Ville
12, Rue de la Gare, Annecy, Haute-Savoie

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 699 reviews" "
Rating 8 - Good. 332 out of 699 reviews" "
Rating 6 - Okay. 74 out of 699 reviews" "
Rating 4 - Poor. 15 out of 699 reviews" "
Rating 2 - Terrible. 6 out of 699 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Travelled with group
Liked: Amenities, property conditions & facilities
This was a lovely hotel located in the heart of the old city. The staff was lovely, the rooms very clean and comfortable. There was a band one night which was a lot of fun. All in all an excellent hotel!
Stayed 3 nights in May 2024
Response from ibis Annecy Centre Vieille Ville on 21 May 2024
Hello, Madam;We are delighted to read your comment and are delighted that you liked our establishment.We thank you for this excellent feedback on our services, and appreciate the feedback on the band.Best regards,

8/10 Good

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, well appointed room.
Stayed 2 nights in May 2024
Response from ibis Annecy Centre Vieille Ville on 21 May 2024
Hello, We are delighted that you enjoyed the location of our establishment and that you had a great time with us.We look forward to seeing you again,Yours faithfullyEmilie

10/10 Excellent

Diana, Portland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on the water side, wonderful sound of river and duck watching. Easy walking everywhere. Nice place to stay in beautiful Annecy!
Stayed 2 nights in May 2024

10/10 Excellent

CHRIS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access from station Very friendly staff and helpful Close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

James, Minneapolis

Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Stayed 1 night in Jan 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel in a fabulous location. We walked to every thing in the old town area. The staff was wonderful and the Facilities were comfortable. We did not have the morning breakfast buffet but it looked very good. There is also a nice bar area. The rooms are small with comfortable beds. The only downside is the lack of amenities in the bathroom. The website said shampoo, conditioner, lotion, etc. but there is only an all in one body and hair wash. It is perfectly usable but if you prefer more - bring your own. Bathroom was extremely small and had poor ventilation leaving a bit of a mildew smell. Overall it’s a great boutique style hotel with a fantastic location - I recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kim Meng

Stayed 3 nights in Dec 2023

10/10 Excellent

Ben

Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Stayed 3 nights in Dec 2023

10/10 Excellent

Justine

Stayed 2 nights in Dec 2023

10/10 Excellent

Thierry

Travelled with family
Stayed 3 nights in Dec 2023
Response from Antoine - Assistant de direction on 12 Dec 2023
Dear Thierry,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine – Direction Assistant

8/10 Good

Claudia

Stayed 1 night in Dec 2023
Response from Antoine - Assistant de direction on 8 Dec 2023
Dear Claudia,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine – Direction Assistant

10/10 Excellent

Garry

Stayed 1 night in Dec 2023
Response from Antoine - Assistant de direction on 8 Dec 2023
Dear Garry,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine – Direction Assistant

6/10 Okay

Craig S

Stayed 2 nights in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trop chauffé
Stayed 1 night in Nov 2023
Response from Antoine - Assistant de direction on 8 Dec 2023
Cher Michael,Toute l'équipe de l'hôtel ibis Annecy Centre Vieille Ville vous remercie d'avoir pris le temps de nous écrire ces retours.Nous prenons toujours votre avis sérieusement afin de pouvoir améliorer votre expérience.Au plaisir de vous accueillir à nouveau!Cordialement,Antoine – Assistant de direction

10/10 Excellent

jean luc

Stayed 1 night in Nov 2023
Response from Antoine - Assistant de direction on 25 Nov 2023
Cher Jean-Luc,Toute l’équipe de l’hôtel ibis Annecy Centre Vieille Ville vous remercie pour votre note.Nous sommes heureux que vous ayez apprécié votre séjour parmi nous, et que nous ayons contribué à cette belle expérience dans Annecy.Au plaisir de vous accueillir à nouveau!Cordialement,Antoine – Assistant de direction

10/10 Excellent

Chadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from ibis Annecy Centre Vieille Ville on 21 Nov 2023
Dear Chadia,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine – Direction Assistant

8/10 Good

Fabrice

Stayed 1 night in Nov 2023
Response from ibis Annecy Centre Vieille Ville on 21 Nov 2023
Dear Fabrice,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine – Direction Assistant

10/10 Excellent

Jean-Michel

Stayed 2 nights in Nov 2023
Response from ibis Annecy Centre Vieille Ville on 21 Nov 2023
Cher Jean-Michel,Toute l’équipe de l’hôtel ibis Annecy Centre Vieille Ville vous remercie pour votre note.Nous sommes heureux que vous ayez apprécié votre séjour parmi nous, et que nous ayons contribué à cette belle expérience dans Annecy.Au plaisir de vous accueillir à nouveau!Cordialement,Antoine – Assistant de direction

10/10 Excellent

Jose, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly
Stayed 3 nights in Oct 2023
Response from Antoine - ibis hotel Annecy Centre Vieille Ville on 6 Nov 2023
Dear Jose,The whole team of the ibis hotel Annecy Centre Vieille Ville thanks you for taking the time of sending us your review.We are delighted to learn that our team made your stay more enjoyable, and your words will of course be passed along.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was the best. and the location is close to everything. A 5 minute walk from the Gare de Annecy train station.
Stayed 4 nights in Oct 2023
Response from Antoine - Welcomer touristique on 1 Nov 2023
Dear Juan,The whole team of the ibis hotel Annecy Centre Vieille Ville thanks you for taking the time of sending us your review.Your feedback is taken with gratitude and always used towards improvement.We are delighted to learn that our team made your stay more enjoyable, and your words will of course be passed along.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

sven

Stayed 1 night in Oct 2023
Response from Antoine - Welcomer touristique on 29 Oct 2023
Dear Sven,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the canel in Annecy. We had a view of the water and it was lovely. Everything went well during our stay.
Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 13 Oct 2023
Dear Ronda,The whole team of the ibis hotel Annecy Centre Vieille Ville thanks you for taking the time of sending us your review.Your feedback is taken with gratitude and always used towards improvement.We are delighted to learn that our team made your stay more enjoyable, and your words will of course be passed along.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Richard

Stayed 4 nights in Sep 2023
Response from Antoine - Welcomer touristique on 13 Oct 2023
Dear Richard,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well situated right in the heart of the old city, comfortable, and with friendly and accommodating staff. Would definitely stay here again and hope to return to this beautiful city.
Stayed 5 nights in Sep 2023
Response from Antoine - Welcomer touristique on 8 Oct 2023
Dear Tim,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well situated in the old town with public parking underneath. We had a balcony looking onto a square and the room was spotless.
Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 8 Oct 2023
Dear Janice,The whole team of the ibis hotel Annecy Centre Vieille Ville thanks you for taking the time of sending us your review.We are delighted to learn that our team made your stay more enjoyable, and your words will of course be passed along.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer

8/10 Good

Sergio

Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 28 Sept 2023
Dear Sergio,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Walter, Seminole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 28 Sept 2023
Dear Walter,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff especially helpful. Location overlooking river lovely.
Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 28 Sept 2023
The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Qiyuan

Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 29 Oct 2023
Dear Qiyuan,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Risto

Stayed 1 night in Sep 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear Risto,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

colin

Travelled with family
Liked: Cleanliness, staff & service
Great Value & Location
For a short visit to Annecy the location is great, right in the Old Town. Very good price but room was not wonderful regarding very small size and lack of facilities. Staff very helpful and friendly
Stayed 3 nights in Sep 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear Colin,The whole team of the ibis hotel Annecy Centre Vieille Ville thanks you for taking the time of sending us your review.Your feedback is taken with gratitude and always used towards improvement.We are delighted to learn that our team made your stay more enjoyable, and your words will of course be passed along.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Steve

Stayed 1 night in Sep 2023
Response from Antoine - Welcomer touristique on 13 Oct 2023
Dear Steve,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Vanja Eleonora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Bill

Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 13 Oct 2023
Dear Bill,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear Danielle,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review.It is always a chance for us to improve when we receive your feedback.We are happy that you enjoyed your stay with us :)Looking forward to walcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

françois

Stayed 1 night in Sep 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear François,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review.It is always a chance for us to improve when we receive your feedback.We are happy that you enjoyed your stay with us :)Looking forward to walcome you again !Kind regards,Antoine - Touristic Welcomer

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear Andrew,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review.It is always a chance for us to improve when we receive your feedback.We are happy that you enjoyed your stay with us :)Looking forward to walcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023
Response from Antoine - Welcomer touristique on 13 Sept 2023
Dear Sharon,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Tina

Stayed 1 night in Aug 2023
Response from ibis Annecy Centre Vieille Ville on 3 Sept 2023
Dear Tina,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Per Erik

Stayed 2 nights in Aug 2023
Response from ibis Annecy Centre Vieille Ville on 3 Sept 2023
Dear Erik,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this excellent score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

4/10 Poor

DAVID

Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
overall OK
Stayed 1 night in Aug 2023
Response from ibis Annecy Centre Vieille Ville on 3 Sept 2023
Dear Jennifer,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review and this score.We are happy that you enjoyed your stay with us :)Looking forward to welcome you again !Kind regards,Antoine - Touristic Welcomer

4/10 Poor

JOONHYEONG

Stayed 1 night in Aug 2023
Response from Antoine - Welcomer touristique on 25 Sept 2023
Dear JOONHYEONG,The whole team of the ibis hotel Annecy Centre Vieille Ville warmly thanks you for your review.It is always a chance for us to improve when we receive your feedback.We are happy that you enjoyed your stay with us :)Looking forward to walcome you again !Kind regards,Antoine - Touristic Welcomer

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Antoine - Welcomer touristique on 17 Aug 2023
Dear Andrew,Thank you very much for your feedback.We are glad that you enjoyed your stay with us.Kind regards,Antoine - Touristic Welcomer

10/10 Excellent

Deborah

Stayed 2 nights in Jul 2023
Response from ibis Annecy Centre Vieille Ville on 20 July 2023
Dear Deborah,Thank you very much for giving us this great score :)We are happy that you enjoyed your stay with us.Looking forward to welcome you again!Kind regards,Antoine - Touristique Welcomer

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location clean room and affordable. Air conditioning was underpowered on a hot day.
Stayed 1 night in Jul 2023
Response from Antoine - ibis hotel Annecy Centre Vieille Ville on 12 July 2023
Dear Brian,Thank you very much for taking thhe time to write a feedback on your stay with us.We always appreciate it and take your opinion into account for improvement.Looking forward to welcome you again!Kind regards,Antoine - Touristic Welcomer