Lobby sitting area

Reviews of ibis Styles Amsterdam Airport

3 out of 5
ibis Styles Amsterdam Airport
Piet Guilonardweg 3, Schiphol, NL

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it is right next to airport, it is still very quiet. Very nice helpful staff. They helped us get our boarding passes.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 20 May 2024
Dear Cynthia, Thank you so much for this wonderful review. I am very happy to read you enjoyed your stay in our hotel and had a good time in the city of Amsterdam.

6/10 Okay

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
bathroom light over sink not working. Toilet seat loose and almost falling off.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 19 May 2024
Dear, Thank you for your feedback. We apologize for the issues you encountered with the bathroom light and toilet seat. This is certainly not the standard we aim to provide our guests.Please be assured that we have addressed these maintenance concerns with our team. We appreciate you bringing this to our attention and hope to provide you with a more comfortable stay in the future.Thank you for staying with us and sharing your experience.Kind regards, Team Ibis Styles

10/10 Excellent

Nilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom need to be upgrade since the water from the shower flooded all over the floor.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 19 May 2024
Dear, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the bathroom. Your comfort is our priority, and we regret that we fell short in this instance.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.Thank you for staying with us and sharing your thoughts.Kind regards, Team Ibis Styles

10/10 Excellent

Denica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lounge and lobby. Room and common areas also very nicely decorated. Very convenient shuttle from airport.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 14 May 2024
Dear Denica, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

4/10 Poor

Jake

Travelled with family
I want to be honest on this review. The property is a good location but I really did not like that the 5:20am shuttle never showed up and had to buy a taxi when the clock hit 5:50am. The one person at the front said wait five more minutes and if it’s not here call a taxi. That’s great and another 20 euros I had to spend. Other then the the room was fine but the safe did not work and the person said they could not fix it today so they offered to lock our passports in the lobby which I did not want to do either. The shuttle is the real reason for this review though.
Stayed 2 nights in May 2024
Response from Team Ibis Styles on 14 May 2024
Dear Jake, Regarding the shuttle bus, we are truly sorry for the experience. We are sharing your comments with the company and solving the shuttle problems. I would like to offer my sincere apologies for the inconvenience caused. I am truly sorry to read that you had some difficulties with our shuttle.

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from the airport and back to the airport. The shuttle runs all day and night.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 14 May 2024
Dear Evelina, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

2/10 Terrible

Francis D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ibis shuttle from the airport left us at the wrong Ibis hotel location and we had to wait for forty five minutes for 40 minute return ride.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 14 May 2024
Dear Francis, Regarding the shuttle bus, we are truly sorry for the experience. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our shuttle runs every 40 minutes, and takes 20 minutes ride from the hotel to the Airport. From one hotel to another, it takes 10 minutes. The shuttle service works for the 3 Ibis Hotels (Schiphol, Budget and Styles) and the driver announces the name of the hotel at every stop. Thank you for taking the time to share your recent experience at the Ibis Styles Aiport hotel with us.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water comes out of the shower area and gets the bathroom floor wet.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 14 May 2024
Dear Maria, Thank you for bringing this to our attention, we will share your remarks in our management team and will take steps to make improvements.

10/10 Excellent

Rosanne, Port Alberni

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very unorganized property. Confusing meals. Promises it kept. No help or instruction in the hotel. The shuttle forgot to stop at our hotel. Our toilet was broken? No coffee service. Limited meals until 6 pm.
Stayed 1 night in May 2024
Response from Team Ibis Styles on 9 May 2024
Dear Rosanne,Thank you for taking the time to tell us about your experience at Ibis Styles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.kind regards, Team Ibis Styles

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has shuttle services to take you to the airport.
Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 7 May 2024
Dear Kathy, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient,clean, and provided transportation to the airport
Stayed 1 night in May 2024
Response from Team Ibis Styles on 7 May 2024
Dear Brenda, Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't realized that there were 3 Ibis Hotels, and got off at the wrong one. I wish the driver had announced the hotel. I had to wait another 45 minutes for the shuttle to take me to the correct hotel, so was too late for dinner. The hotel itself was fine- clean and efficient.
Stayed 1 night in Apr 2024
Response from Team Ibis Styles on 28 Apr 2024
Dear Rebecca,We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are quite helpful in orienting you to the locale.
Stayed 1 night in Apr 2024
Response from Team Ibis Styles on 24 Apr 2024
Dear Ruth, Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel
Stayed 1 night in Apr 2024
Response from Team Ibis Styles on 24 Apr 2024
Dear Gregory, Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities.

10/10 Excellent

Marjorie

Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 7 May 2024
Dear Marjorie, Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

8/10 Good

Michael, Port Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Ibis Styles on 24 Apr 2024
Dear Michael, Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient to airport, really nice and quiet room with excellent bed.
Stayed 1 night in Apr 2024
Response from Belinda Zormelo on 5 Apr 2024
Dear David,We very much appreciate your comments regarding your stay at the ibis Styles Amsterdam Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,Team Ibis Styles.

10/10 Excellent

Hélène

Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 4 Apr 2024
Dear Hélène, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Anna

Stayed 2 nights in Mar 2024
Response from Team Ibis Styles on 24 Apr 2024
Dear Anna, Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Ibis Styles on 21 Mar 2024
Dear Sally, Thank you for leaving us your wonderful review. We are happy to hear you have enjoyed your stay. We hope to see you again in the future.Warm regards,Team ibis styles

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team Ibis Styles on 11 Mar 2024
Dear GARY, Thank you for taking the time to write your wonderful 5 star review.We very much appreciate your comments regarding your stay at the ibis Styles Amsterdam Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Team Ibis Styles.

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and CSR was amazing and accommodated me when my flight arrived hours earlier than check-in
Stayed 1 night in Feb 2024
Response from Team Ibis Styles on 4 Mar 2024
Dear kristin, Thank you for the wonderful review. It is always nice to receive positive feedback. we are happy to hear that we were able to live up to your wishes and expectations. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last.Kind regards, Team Ibis Styles Amsterdam Airport

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant area was very friendly The cleaning staff was very friendly as well. Comfortable beds and great big shower
Stayed 1 night in Feb 2024
Response from Ibis Styles on 20 Feb 2024
Dear Russ,Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities.Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.We hope we shall have the pleasure of welcoming you again.Kind RegardsTeam Ibis Styles

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Team Ibis Styles. on 18 Feb 2024
Dear, Thank you for leaving a review. Hopefully we can welcome you back in the future. Kind regards, Team Ibis Styles.

10/10 Excellent

KRISTIN

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in 4 hours earlier than expected. I travelled for 9 hrs and had a connecting flight that same night - the staff was amazing in accommodating me and make sure I made it in time for my next flight! I will be using this hotel on my last leg back home!
Stayed 1 night in Feb 2024
Response from Ibis Styles on 17 Feb 2024
Dear Kristin,Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.I really enjoyed reading your feedback about your stay. Thank you for all your kind words and positive feedback. I will make sure that the entire team will be informed about this.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.We hope we shall have the pleasure of welcoming you again.Kind RegardsTeam Ibis Styles

6/10 Okay

jenna

Liked: Cleanliness
For the least budget option of the ibis hotels it definitely felt budget. The restaurant said it was open until 10 but actually stops serving food at 9:30. The shuttle took 40 minutes from the airport as it goes to the other hotels first, so I missed food and I was starving! The shuttle driver was also rude.
Stayed 1 night in Feb 2024
Response from Ibis Styles on 17 Feb 2024
Dear Jenna,Thank you so much for your constructive feedback following your stay with us at the Ibis Styles airport Hotel.Your comments are of great importance and will help us in our efforts to continuously improve the standards you may expect.In case you have any questions or remarks, please do feel free to contact me directly. I truly hope that we will be able to provide our product and service again to you in the near future. Your loyalty and satisfaction are our main priority.Hopefully we can welcome you again in the future to our hotel.Kind RegardsTeam Ibis Styles

10/10 Excellent

Malea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was perfect - 2 adults and 2 teens
Stayed 2 nights in Feb 2024
Response from Team Ibis Styles on 7 Feb 2024
Dear Malea,Thank you for taking the time writing a review. What a compliment you were over the moon with our hotel. We are always happy to help you with all your questions and requests during your stay.We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.It has been a pleasure to welcome you to Ibis Styles airport Hotel. I do hope to get the chance to welcome you again as our guest in the future!Kind RegardsTeam Ibis Styles

8/10 Good

marjanne, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 7 Feb 2024
Dear Marjanne,Thank you very much for taking the time to give us feedback regarding your recent stay at the Ibis Styles airport Hotel.It was a pleasure having you as our guest, and we look forward to welcome you again in the near future!Kind Regards Team Ibis Styles

10/10 Excellent

Mojtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Liked the hotel and staff. Convenient stay
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 9 Feb 2024
Dear, Many thanks for taking the time to write your review. I am really happy to read that you enjoyed your stay in our hotel and that we fulfilled all your expectations and wishes before arrival. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Ioanna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 28 Jan 2024
Dear, Thank you for granting us the maximum score. Thank you for choosing our hotel and I hope we can welcome you again to the Ibis Styles airport Hotel.Kind regards, Team Ibis Styles.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great dinner and breakfast. It was a little noisy but I still liked it
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 28 Jan 2024
Dear, Many thanks for taking the time to write your review. We will share your lovely comments about the staff with them. We are really happy to read that you enjoyed your stay in our hotel. Thank you for choosing our hotel and I hope we can welcome you again to the Ibis Styles airport Hotel.Kind regards, Team Ibis Styles.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 28 Jan 2024
Dear, Thank you for granting us the maximum score. We do hope to have the pleasure to welcome you back to the Ibis Styles airport Hotel upon a future visit to Amsterdam.Kind regards, Team Ibis Styles.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 28 Jan 2024
Dear, Thank you for granting us the maximum score. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

10/10 Excellent

Barry, Billericay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team Ibis Styles. on 28 Jan 2024
Dear, Thank you for granting us the maximum score. Please do come and visit us again in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Daina, Thank you for granting us the maximum score. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

8/10 Good

Gabrielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff were very friendly. There is a shuttle available to take you to and from the Schipol airport every 40 minutes. There aren't too many places to eat that are walking distance, but there is a restaurant downstairs. For the price and the experience, I would stay here again.
Response from Team Ibis Styles on 17 Jan 2024
Dear Gabrielle, Thank you so much for this wonderful review. I am very happy to read you enjoyed your stay in our hotel and had a good time in the city of Amsterdam. We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

8/10 Good

Kenneth, Woolwich

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Kenneth, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

Oksana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and updated. Room is clean and nice. The room was freezing tho. Another thing is the restaurant hours. We wanted to eat right after we got there at 4 pm but the restaurant was opening at 6. Had to take an Uber to the city. Airport shuttle is very helpful. Consider your time since it makes multiple stops in a way to the airport
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 11 Feb 2024
Dear, Thank you for taking the time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service. Our restaurant opens at 18:00 for dinner, but before 18:00 you can have pizza or some mini snacks. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

6/10 Okay

Kiran

Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 9 Feb 2024
Dear, Thank you for taking the time writing a review. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness, room comfort
I expected too much
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for taking the time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service. Please let u know what you expected. Kind regards, Team Ibis Styles.

6/10 Okay

Neil

Travelled with family
Basic but decent option. Liked bar open late, but too quiet and distant from main city with shuttle only to airport every 40 mins so not too convenient either for airport or city. Wished we’d booked closer to either than neither Rooms fine, but both our rooms had more like stowaway double beds that looked temporary with single bottom sheet that didn’t fit and no top sheet. Not too comfortable. Other 2 single beds in room were comfy. ZERO USB’s was terrible for modern hotel.
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 17 Jan 2024
Dear Niel, Thank you for taking time to share your comments with us. Your feedback is very important to us and your information will be used to improve our service and product.

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
А very good place to spend a night by the airport. Don't expect too much... But you will get a clean room with a clean bathroom. Worth the money you pay. Shuttle is a great addition plus it leaves and arrives on time.
Stayed 1 night in Jan 2024
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for taking time to share your comments with us. We are glad that you enjoyed your stay at our hotel and that you were happy with the shuttle service. Please do come and visit us again in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

Ramana Gopal

Stayed 4 nights in Dec 2023
Response from Team Ibis Styles on 11 Jan 2024
Dear, Thank you for granting us the maximum score. We do hope to get the chance to welcome you back as our guest in the near future.Kind regards, Team Ibis Styles.

10/10 Excellent

ilmar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay
Stayed 1 night in Jan 2024
Response from Team Ibis Styles. on 11 Jan 2024
Dear, Thank you for granting us the maximum score. It's always nice to read that you enjoyed your stay. Hopefully we can welcome you again in the future to our hotel. Kind regards, Team Ibis Styles.

10/10 Excellent

Laurie

Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 29 Dec 2023
Dear Laurie, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

10/10 Excellent

Nils

Response from Team Ibis Styles on 7 Feb 2024
Dear Nils,Thank you for this wonderful 5-star review. I am very happy to read you enjoyed your room and its facilities.It was a pleasure having you as our guest, and we look forward to welcome you again in the near future!Kind RegardsTeam Ibis Styles

10/10 Excellent

HAOJIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear HAOJIE,Thank you for staying at the Ibis Styles Airport Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Sabine, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

6/10 Okay

Cenona

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The television isn’t working. The comforter has a stain and
Stayed 1 night in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Cenona, Thank you for drawing your concerns to our attention as such feedback enables us to improve the quality of our facilities, as well as the service we provide.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the bus and then you have access to anywhere you want to go. Nice property with a roomy room.
Stayed 2 nights in Dec 2023
Response from Team Ibis Styles on 18 Dec 2023
Dear Christopher, Thank you for your detailed review about your stay in Amsterdam and our hotel. We are glad you have enjoyed your stay and our location between the hotel and the airport.