AS ON PREVIOUS OCCASIONS FEEL IT IS THE BEST AIRPORT HOTEL IN S.E. ASIA, MODERN WITH GOOD SOUND PROOFING DESPITE BEING RIGHT ALONGSIDE TERMINAL. GOOD BLACKOUT CURTAINS FOR PEOPLE ARRIVING AT ODD TIMES AND TRYING TO SLEEP DURING THE DAY. AIRPORT CHECK-IN AT BAGGAGE COLLECTION AN IMPROVEMENT ON LAST VISIT.
2 OUT OF 3 BOOKINGS LOCATED QUICKLY BUT ONE TOOK ALMOST 20 MINUTES TO FIND
AND CONFIRM SO CHECK-IN FOR THOSE 2 ROOMS SLOW.
I actually didnt end up staying in the hotel, as my flight was not considered a connecting flight i was not allowed back into the terminal by security once i'd collected my baggage to reach the hotel and had to stay elsewhere. The hotel staff were very understanding and organised a full refund for my money. Thank you very much sama sama
I was most impressed with the friendliness of the Reception staff and with the spacious bedroom allocated to me. I did not miss the tea/coffee facilities nor did I miss the telephone. I have booked again for my return journey. Excellent value at the price.
Great Hotel and fantastic staff. Extremely helpful. A big thank you to Alex the taxi driver, as the hotel is a bit far from city centre. Truly unique, this hotel is quiet, very clean and comfortable. Highly recommended!