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Reviews of Eos by SkyCity

5 out of 5
Eos by SkyCity
Festival Dr, Adelaide, SA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 241 reviews" "
Rating 8 - Good. 29 out of 241 reviews" "
Rating 6 - Okay. 11 out of 241 reviews" "
Rating 4 - Poor. 2 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the facilities are there but it just seems very sterile.
Stayed 1 night in May 2024

8/10 Good

jie

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff and casino just downstairs
Stayed 2 nights in Apr 2024
Response from Rohan on 24 Apr 2024
Dear Jie,Greetings of the day!Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon.Kind regards,Rohan GuptaFront Office Duty ManagerEOS by SkyCity Adelaide

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rohan on 22 Apr 2024
Dear Mr Andrew, At the outset, kindly accept our sincere apologies for the inconvenience caused to you during your recent stay with us. Please be assured that it is our constant endeavour to provide our guests with the highest standards of service and facilities, but in your case, we clearly fell short. The management has taken serious cognisance of your feedback incident and is extremely regretful about it. We are sorry to know that your stay was hampered with the loud noise early morning. We have taken your feedback onboard, please do email us at reception@eosbyskycity.com.au and we can assist.We look forward to host you soon with us.Kind regardsRohan GuptaFront Office Duty Manager

10/10 Excellent

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at Eos by Sky City. Our oasis suite was extremely comfortable and spacious. The out door balcony was a treat to have morning tea on. We enjoyed the many restaurant options at SkyCity and the surrounding area. Easy walking to the Botanical Gardens and museum. Take the free Tram available in the CBD. The staff were responsive and efficient. Looked after all of our requests with friendliness.
Stayed 2 nights in Mar 2024
Response from Rohan on 29 Mar 2024
Dear Debra,Greetings of the day!Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon.Kind regards,Rohan GuptaFront Office Duty ManagerEOS by SkyCity Adelaide

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pranav Dodeja - Front Office Duty Manager on 6 Mar 2024
Dear Hilary, Thank you for sharing your 5-star review following your recent stay at Eos by SkyCity. I am delighted to see that you enjoyed your stay with us. The team and I look forward to welcoming you back to Eos to step outside the ordinary once again in the near future. Kind Regards, Pranav Dodeja Front Office Duty Manager

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing!!! Everything about it was perfect and spectacular. We throughly enjoyed everything about it.
Stayed 3 nights in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Damon, Greetings! Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and facilities and that you had an enjoyable stay with us, thank you once again and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

CHUEN HOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Hotel staff were super friendly and professional. Parking facilities were good and most importantly could get complimentary parking if you dine in any of the hotel restaurants.
Stayed 7 nights in Feb 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Chuen Hoe, Greetings! Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and facilities and that you had an enjoyable stay with us, thank you once again and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near casino
Stayed 1 night in Feb 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Elizabeth, Greetings! Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Service was exceptional
Stayed 3 nights in Feb 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Valerie, Greetings! Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and that you had an enjoyable stay with us, thank you once again and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

James A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property in a perfect location. Everything we wanted to do in the city was walkable
Stayed 6 nights in Feb 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear James,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Teresa,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards,Team- EOS by SkyCity, Adelaide

10/10 Excellent

Eugene

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from EOS by SkyCity Adelaide on 21 Mar 2024
Dear Eugene,Greetings!Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon.Kind regards,Ankit YadavFront Office Manager

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Accommodation
The most perfect night’s accommodation was spent at Eos! The Allure room was spacious and well appointed, the bathroom was enormous, yes I did soak in the gorgeous tub, breakfast was divine and the bedding was top class. The staff were extremely friendly and made me feel important. I don’t get spoilt like that at home!
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Karyn,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our colleagues, services and facilities and that you had a pleasant and enjoyable. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you once again and we look forward to welcoming you back soon. Kind regards,Team- EOS by SkyCity, Adelaide

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Luke, Greetings! Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Rebekah, Greetings! Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous (and huge) rooms, fabulous service and a great spot to see the sights and enjoy the food & wine scene
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear George,Greetings!hank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and facilities and that you had an enjoyable stay with us, thank you once again and we look forward to welcoming you back soon. Kind regards,EOS by SkyCity, Adelaide

10/10 Excellent

Paul, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern decor and amenities. Great location within walking distance of sightseeing and restaurants. Room was spacious, bed very comfortable. Breakfast options were very good.
Stayed 7 nights in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Paul,Greetings!Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards,Team- EOS by SkyCity, Adelaide

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Michelle, Greetings! Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
We just loved our one night at the EOS! Our room was spacious, luxurious, and modern. The pool and spa areas were wonderful and we enjoyed them in the evening and the next morning before we departed. Great view of the park. Best thing was the staff--all friendly, eager to answer our questions, and welcoming. We hope to return next year.
Stayed 1 night in Nov 2023
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Laurel,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and facilities and that you had an enjoyable stay with us. Such feedback from our esteemed guests propels us further in our quest for excellence. Thank you once again and we look forward to welcoming you back soon.Team- EOS by SkyCity, Adelaide

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Kenneth, Greetings! Thank you very much for staying with us and taking the time out to review us as well. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary in a room with a view
The best view I've ever had in Adelaide. The staff were friendly and very helpful. We had breakfast in our room and it was still hot and fresh. The coffee was smooth and lovely to drink. My phone won't upload the photos of the awesome view, 😒
Stayed 1 night in Jan 2024
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Amanda,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high praise towards our services and facilities and that you had an enjoyable stay with us. Such feedback from our esteemed guests propels us further in our quest for excellence. Thank you once again and we look forward to welcoming you back soon. Kind regards,Team- EOS by SkyCity, Adelaide

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location with restaurants in same complex. Big rooms although no good views. Showers big but need at least one grab bar - floor slippery.
Stayed 2 nights in Dec 2023
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Guest,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn that you had a pleasant and enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards,Team- EOS by SkyCity, Adelaide

10/10 Excellent

Celeste

Stayed 1 night in Dec 2023

10/10 Excellent

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from EOS by SkyCity, Adelaide on 29 Feb 2024
Dear Oluwatosin,Greetings!Thank you very much for staying with us and taking the time out to share your feedback as well as for reviewing us. Guest feedback remains the most valuable tool for us to measure our services, and we always find it helpful when we hear back from our guests. We are delighted to learn of your high that you had an enjoyable stay with us, and we look forward to welcoming you back soon. Kind regards, Team- EOS by SkyCity, Adelaide

8/10 Good

Nicole

Travelled with partner
Liked: Amenities
Very modern and luxurious but overpriced with unexpected surcharges for everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality, modern and clean hotel on the banks of the Torrens river. The staff are professional and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Cassie

Stayed 1 night in Dec 2023

6/10 Okay

Nigel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Generally did not like Adelaide. Property has a huge casino and a tiny swimming pool - felt more like I was in Vegas but without the excitement. Very limited choice of eateries.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hayley Maria, Tapping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Response from Eden Dadgar - Front Office Duty Manager on 27 Nov 2023
Dear Tim, Thank you so much for your 5-star review. It truly is a joy to read that your stay with us was amazing and we look forward to welcoming you back to Eos by SkyCity in the near future. Warm regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay will stay again
Stayed 1 night in Nov 2023
Response from Eden Dadgar - Front Office Duty Manager on 18 Nov 2023
Dear Brett, Thank you so much for your 5-star review. We are thrilled to read that you enjoyed your stay with us and look forward to welcoming you back to Eos in the near future for another extraordinary stay with us. nWarm regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

ARTHUR Lopes

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Nov 2023
Response from Eden Dadgar - Front Office Duty Manager on 15 Nov 2023
Dear Arthur, Thank you so much for taking the time to provide lovely feedback following your stay at Eos. I am thrilled to read that you enjoyed everything about your stay with us and we look forward to welcoming you back to Eos soon for another extraordinary stay with us. Best regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the big windows in our room. The only this is the pillow in our room we’re quite uncomfortable.
Stayed 1 night in Nov 2023
Response from Joshlie Front Office Duty Manager on 13 Nov 2023
Dear Alexa, thank you for taking the time to provide valued feedback following your recent stay at Eos. I am thrilled to read that you enjoyed your view from the room. It is disheartening to hear that you did not enjoy the pillow in the room and we truly appreciate your understanding. We do have a selection of pillow that can be sent up upon request. We hope to be able to welcome you back to step beyond the everyday, sometime in the not-too-distant future. Best regards, Joshlie Front Office Duty Manager

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Joshlie - Front Office Duty Manager on 11 Nov 2023
Thank you so much for you 10/10 review. It truly is a joy to read that your stay with us was extraordinary and that you were able to indulge in our state-of-the-art facilities, luxuriously appointed guest rooms and SkyCity precinct. I am thrilled that our team of luxury experts, were able to showcase their distinctive hospitality to you and we look forward to welcoming you back to Eos in the not-too-distant future. Best regards, Joshlie Front Office Duty Manager

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at EOS!
Amazing! Excellent customer service and such friendly staff. Room was clean, comfortable with a stunning river view, definitely one of the best hotels we have stayed at. Coming to stay again soon!
Stayed 2 nights in Nov 2023
Response from Joshlie - Front Office Duty Manager on 9 Nov 2023
Dear Holly, thank you so much for you 10/10 review. It truly is a joy to read that your stay with us was extraordinary and that you were able to indulge in our state-of-the-art facilities, luxuriously appointed guest rooms and SkyCity precinct. I am thrilled that our team of luxury experts, were able to showcase their distinctive hospitality to you and we look forward to welcoming you back to Eos in the not-too-distant future. Best regards, Joshlie Front Office Duty Manager

6/10 Okay

Abbie

Travelled with partner
Liked: Staff & service
Pool area is nice, bed and pillows very comfortable, bathroom lovely and clean. Carpet had a stain, room service app glitched, view was a bit average and someone had a loud argument in hallway during the night which didn’t really align with the standards expected at a hotel of this cost. Have stayed before and thoroughly enjoyed but have left feeling this stay didn’t quite have the 5 star feel.
Stayed 1 night in Nov 2023
Response from Joshlie - Front Office Duty Manager on 9 Nov 2023
Dear Abbie, Thank you so much for taking the time to provide us with feedback from your recent stay. I happy to hear that you enjoyed our pool deck and the room. I am sorry to hear that we did not deliver our promise in some aspect of your stay. I do hope that we are able to welcome you back in the future provide you with a seamless and extraordinary experience. Best regards, Joshlie Front Office Duty Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Joshlie - Front Office Duty Manager on 5 Nov 2023
Dear Chris, thank you for your 5/5 review, we are delighted you had such an enjoyable stay. We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon. Warmest regards, Joshlie Front Office Duty Manager

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Joshlie - Front Office Duty Manager on 5 Nov 2023
Dear Michael, Thank you kindly for your 10 out of 10 review. Guest experience is truly at the very heart of all we do at Eos and as such, I am thrilled to read that you had an extraordinary stay with us. We look forward to welcoming you back to Eos in the near future to Live, Extraordinary once again. Best regards, Joshlie Front Office Duty Manager

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joshlie - Front Office Duty Manager on 5 Nov 2023
Dear Nicholas, thank you for taking the time to provide us with your feedback, it is a joy to read that you enjoy the stay. We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon. Warmest regards, Joshlie Front Office Duty Manager

10/10 Excellent

Bryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Staff were attentive and friendly, very professional and great at their jobs. Concierge, reception and the breakfast staff were all so good! The breakfast menu well catered for, with lots of options and generous servings. Great coffee! The beds in the rooms super comfy and the rooms clean. The huge shower was awesome, giving you the option of either rain shower or standard. Recommended 5 stars.
Stayed 2 nights in Oct 2023
Response from Joshlie - Front Office Duty Manager on 4 Nov 2023
Dear Bryan, Thank you for your 5/5 review, we are delighted you had such an enjoyable stay and the Eos team are able to showcase our Eos hospitality. Its a joy to hear that you have also enjoyed our breakfast at iTL. We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon. Warmest regards,Joshlie Front Office Duty Manager

10/10 Excellent

David, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but the casino is a little on the cheap side and brings the property down. The rooms are excellent and the staff great.
Stayed 2 nights in Oct 2023
Response from Joshlie - Front Office Duty Manager on 4 Nov 2023
Dear David, Thank you for taking the time to provide us with your feedback, it is a joy to read that you enjoy the stay. We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon. Warmest regards, Joshlie Front Office Duty Manager

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Joshlie - Front Office Duty Manager on 4 Nov 2023
Dear Olivia, Thank you for your 10/10 review, we are delighted you had such an enjoyable stay.We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon.Warmest regards,Joshlie Front Office Duty Manager

10/10 Excellent

Eliza

Stayed 2 nights in Oct 2023
Response from Joshlie - Front Office Duty Manager on 11 Nov 2023
Dear Eliza, thank you for taking the time to provide valued feedback following your recent stay at Eos. I trust that you have an extraordinary time with Eos. We hope to be able to welcome you back to step beyond the everyday, sometime in the not-too-distant future. Best regards, Joshlie Front Office Duty Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and was upgraded to room with a view. Bath big enough for two and was enjoyed. Complimentary bottle of wine was enjoyed with the view. Tv system was a little ordinary for such a modern and up market venue. Sound bar wouldn’t adjust. Found very late and didn’t want to bother waiting for someone to attend whilst both in bed. Hope rectified as did mention it at checkout.
Stayed 1 night in Oct 2023
Response from Eden Dadgar - Front Office Duty Manager on 19 Oct 2023
Dear Andrew, Thank you for taking the time to review your recent stay at Eos by SkyCity. We are thrilled to read that on this occasion we were able to upgrade you to one of our stunning river view rooms and that you were able to relax and indulge in our luxuriously appointed bathtub.I am sorry to hear that there was an issue with the soundbar in your room and thrilled to read that it didn't detract too much from your stay. We hope to welcome you back to Eos in the near future to Live, Extraordinary once again. Best regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

Suvi

Stayed 2 nights in Oct 2023
Response from Eden Dadgar - Front Office Duty Manager on 19 Oct 2023
Dear Suvi, Thank you for taking the time to review your recent stay with us. Guest experience is truly at the very heart of all we do and as such, I am delighted to read that you enjoyed your stay with us. We hope to welcome you back to Eos in the near future, to Live, Extraordinary once again. Best regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

Franca

Stayed 1 night in Oct 2023
Response from Eden Dadgar - Front Office Duty Manager on 13 Oct 2023
Dear Franca, Thank you for your 10/10 review. Guest experience is at the very heart of all we do and as such, I am thrilled to read that you enjoyed your stay with us. We look forward to welcoming you back to Eos in the future to Live, Extraordinary once again. Best regards, Eden Dadgar Front Office Duty Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very tidy and clean. Staff were very friendly and helpful
Stayed 4 nights in Sep 2023
Response from Joshlie - Front Office Duty Manager on 5 Nov 2023
Dear Peter, thank you for your 5/5 review, we are delighted you had such an enjoyable stay and that you were able to experience the Eos hospitality. We hope to have the opportunity to welcome you back to Live, Extraordinary at Eos soon. Warmest regards, Joshlie Front Office Duty Manager

8/10 Good

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Eden Dadgar - Front Office Duty Manager on 11 Oct 2023
Dear Nichola, Thank you for taking the time to review your recent stay with us. Guest experience is at the very heart of all we do, as such, I am thrilled to read that you enjoyed your stay with us. We look forward to welcoming you back to Eos in the near future. Best regards, Eden Dadgar Front Office Duty Manager